Committed to providing the market with current data, our quick polls solicit input on topical issues. Participate and use the findings to calibrate your journey’s next step.
In July we asked about offshoring, and we saw big jumps in intentions across the board (with the exception of contact centers). In August, we dug deeper seeking to understand what’s keeping enterprises from doing even more offshoring.
After living with the global pandemic for 5-6 months, personal and business outlooks are shifting. In this quick poll, we took the pulse on how current outlooks are changing.
The global pandemic has changed how we think about the way we do work. In many cases, Work From Home (WFH) has greatly expanded, but not all organizations were ready. In this two-minute quick poll we asked a couple of key questions regarding productivity and security issues along with the key operating practices in a WFH environment.
Navigating COVID-19 in Outsourcing: Steps to Ensuring Near-Term Service Continuity
Navigating the Coronavirus Outbreak for Shared Services Organizations
Webinar Deck: What Next? Adjusting Your Workforce Strategies to Address Tomorrow’s Global Economy
Playbook: Integrating Work From Home (WFH) in the Global Business Services (GBS) Delivery Model
The market situation is very fluid in terms of economic conditions and corresponding business reactions. In this time, we remain committed to providing the most current available market data related to your intentions to drive savings in outsourcing.
Even as we deal with the impact of the COVID-19 crisis, we must shift our attention to economic survival. Data helps – we’d like to share information to help you think through your recovery plans. how are you planning to weather the economic disruption?
The Smart Recovery | IT and Business Process Services Priorities for Thriving in Uncertain Times
Impact of Recession on the Business Process Services (BPS) Industry
Recession 2020 and its Impact on the Global Sourcing Industry
Webinar Deck: How GBS Can Leverage Innovation to Prepare for the Economic Downturn
Things are moving fast! Information – and misinformation – is flying. In times like this, facts are vital. We’d like to help to bring some clarity to the situation in the form of facts. Take a 4-question poll – share your thoughts on the impact of COVID-19 on service delivery.
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