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Everest Group’s PEAK Matrix®

Our PEAK Matrix assessments provide the analysis and insights enterprises need to make critical selection decisions about global services providers, locations, and products and solutions. Likewise, providers of these services, products, and solutions, look to the PEAK Matrix to gauge and calibrate their offerings against their peers.

Note: While our PEAK Matrix assessments provide a useful starting point, Everest Group recommends that each enterprise considers its unique situation and requirements and matches them against the assessment findings.

What is the PEAK Matrix?

The PEAK Matrix provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.

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More about the PEAK Matrix

PEAK Matrix reports

Each report covers 15-25 providers, locations, or products/solutions within a function, process, or industry. Each report includes the  PEAK Matrix, which classifies subjects into Leaders, Major Contenders, and Aspirants. The evaluation also identifies Star Performers based on the greatest positive relative year-over-year movement on the PEAK Matrix. The reports include the latest service provider and location information and intelligence.

Availability: Within a membership and by online report purchase.

Citation and distribution policies

If you are interested in sharing the results of a PEAK Matrix analysis, we request that you follow our citation policy. If you wish to share our intellectual property with others, please contact us to discuss custom versions and licensing agreement.

Recent PEAK Matrix® reports

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Contingent Workforce Management (CWM) – Service Provider Landscape with Services PEAK Matrix® Assessment 2020

The global Contingent Workforce Management (CWM) market is experiencing rapid transform[...]

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Salesforce Marketing and Commerce Cloud Services PEAK Matrix® Assessment 2020

With the expansion of the Salesforce technology landscape, enterprises’ approach toward Salesforce has evolved from rea[...]

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Digital Adoption Platform (DAP) Products PEAK Matrix® Assessment with Technology Vendor Landscape 2020

The Digital Adoption Platform (DAP) market is growing at a significant rate, as an increasing nu[...]

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Banking BPS Services PEAK Matrix® Assessment with Service Provider Landscape 2020

The banking BPS market is quite mature, with service providers enjoying client confidence, especially in markets such[...]

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