PEAK Matrix - Everest Group

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Explore industry leaders with Everest Group’s PEAK Matrix®

Our PEAK Matrix® assessments deliver the critical insights enterprises need to make informed decisions when selecting top global technology and tech services providers, ideal locations, and best-in-class products and solutions. These trusted, unbiased evaluations analyze key factors such as vision, capabilities, talent availability, market impact, and cost – making them a go-to resource for leading enterprises worldwide.

Providers also rely on the PEAK Matrix® to benchmark their offerings against peers and refine their strategies.

Note: While the PEAK Matrix® assessments serve as a valuable starting point, Everest Group recommends enterprises align the findings with their unique needs and priorities for the best results.

Understanding the PEAK Matrix® comprehensive provider assessment framework

The PEAK Matrix® is a proprietary framework for assessing the relative market success and overall capability of tech and tech service providers based on performance, experiences, ability, and knowledge. Each provider is comparatively assessed on two dimensions: market success and delivery capabilities. Market success is measured by revenue, number of clients and year-over-year growth. Delivery capability is measured by scale of operations, scope, technology and innovation, delivery footprint and buyer satisfaction. The PEAK Matrix® assessment process also includes provider customer reference interviews – a critical step that some other research firms exclude.

The PEAK Matrix® provides an objective, data-driven assessment of tech and tech services providers based on the overall capability and market impact across different global services markets. The resulting matrix® categorizes providers as Leaders, Major Contenders, and Aspirants. Companies that demonstrate strong upward movement in successive reports are recognized as Star Performers.

Star Performers are selected based on a relative comparison of providers’ performance on the market impact and vision and capability dimensions in the previous and latest PEAK Matrix® assessments. Providers with the highest year-over-year improvement are designated as Star Performers. Note: The Star Performer title does not reflect an overall market leadership position.

What is the PEAK Matrix?

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.

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PEAK Matrix® reports

PEAK Matrix reports

Each report covers 15-25 top service providers, best-in-class solutions, top locations, or best-in-class products within a function, process, or industry. Each report includes the PEAK Matrix®, which classifies subjects into Leaders, Major Contenders, and Aspirants. The evaluation also identifies Star Performers based on the greatest positive relative year-over-year movement on the PEAK Matrix®. The reports include the latest service provider and location information and intelligence.

Availability: Within a membership and by online report purchase.

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Citation and distribution policies

If you are interested in sharing the results of a PEAK Matrix® analysis, we request that you follow our citation policy. If you wish to share our intellectual property with others, please contact us to discuss custom versions and licensing agreements.

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