The most trusted, fact-based analysis of providers, locations, and solutions

Everest Group’s PEAK Matrix®

Our PEAK Matrix assessments provide the analysis and insights enterprises need to make critical selection decisions about global services providers, locations, and products and solutions. Likewise, providers of these services, products, and solutions, look to the PEAK Matrix to gauge and calibrate their offerings against their peers.

Note: While our PEAK Matrix assessments provide a useful starting point, Everest Group recommends that each enterprise considers its unique situation and requirements and matches them against the assessment findings.

What is the PEAK Matrix?

The PEAK Matrix provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.

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More about the PEAK Matrix

PEAK Matrix reports

Each report covers 15-25 providers, locations, or products/solutions within a function, process, or industry. Each report includes the  PEAK Matrix, which classifies subjects into Leaders, Major Contenders, and Aspirants. The evaluation also identifies Star Performers based on the greatest positive relative year-over-year movement on the PEAK Matrix. The reports include the latest service provider and location information and intelligence.

Availability: Within a membership and by online report purchase.

Citation and distribution policies

If you are interested in sharing the results of a PEAK Matrix analysis, we request that you follow our citation policy. If you wish to share our intellectual property with others, please contact us to discuss custom versions and licensing agreement.

Recent PEAK Matrix® reports

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Multi-process Human Resources Outsourcing (MPHRO) Services PEAK Matrix® Assessment with Service Provider Landscape 2021

The global Multi-process Human Resources Outsourcing (MPHRO) market grew at a s[...]

Read Report

Advanced Analytics & Insights (AA&I) Services PEAK Matrix® Assessment 2021

Analytics adoption across industries is on the rise as enterprises focus on operational resilience, democratization of insig[...]

Read Report

Healthcare IT Services Specialists PEAK Matrix® Assessment 2021

The healthcare IT services space has historically been dominated by global service providers – including the likes of horizontal play[...]

Read Report

Pega Services PEAK Matrix® Assessment 2021

The early adopters of Pega were looking to adopt its core solutions to help them streamline and automate tedious and recurring back-end manual processes. Ho[...]

Read Report

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