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Everest Group’s PEAK Matrix®

Our PEAK Matrix assessments provide the analysis and insights enterprises need to make critical selection decisions about global services providers, locations, and products and solutions. Likewise, providers of these services, products, and solutions, look to the PEAK Matrix to gauge and calibrate their offerings against their peers.

Note: While our PEAK Matrix assessments provide a useful starting point, Everest Group recommends that each enterprise considers its unique situation and requirements and matches them against the assessment findings.

What is the PEAK Matrix?

The PEAK Matrix provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.

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More about the PEAK Matrix

PEAK Matrix reports

Each report covers 15-25 providers, locations, or products/solutions within a function, process, or industry. Each report includes the  PEAK Matrix, which classifies subjects into Leaders, Major Contenders, and Aspirants. The evaluation also identifies Star Performers based on the greatest positive relative year-over-year movement on the PEAK Matrix. The reports include the latest service provider and location information and intelligence.

Availability: Within a membership and by online report purchase.

Citation and distribution policies

If you are interested in sharing the results of a PEAK Matrix analysis, we request that you follow our citation policy. If you wish to share our intellectual property with others, please contact us to discuss custom versions and licensing agreement.

Recent PEAK Matrix® reports

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Salesforce Services PEAK Matrix® Assessment 2020

Early adopters of Salesforce services were looking to effectively manage customer relationships, market targeted products, explore sales performance, [...]

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Open Banking IT Services: Moving Beyond Compliance to a Platform-based Operating Model of Ecosystem Orchestration and Value Creation – Services PEAK Matrix® Assessment 2020

A mix of regulatory pu[...]

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Internet of Things (IoT) Services PEAK Matrix® Assessment 2020

Enterprises view IoT as core to their broader digital transformation efforts, as IoT implementation is regarded as a means to increase o[...]

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Services Procurement – Service Provider Landscape with PEAK Matrix® Assessment 2020: Unlocking the True Potential of Services Procurement

While temporary labor still constitutes a major proportion [...]

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