Trust & Safety

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Improve speed and decision making with our Trust and Safety insights

Trust and Safety Membership

Our Trust & Safety research delivers fact-based data and insights that help stakeholders gain deeper insight into the market.

We identify market metrics, trends, and opportunities that help our clients speed and improve decision-making. We deliver value through market analyses, provider assessments, and thought leadership, as well as access to our leading experts for clarification, discussion, and debate.

Trust and Safety membership coverage

Our Trust & Safety research program offers practical insights to help IT leaders create optimized, future-ready IT organizations.

Our in-depth research covers Trust & Safety, Content Moderation, and Content Moderation Outsourcing to inform decisions and guide success in a technology-led business transformation effort.

Trust & Safety members have unlimited access to our insights and data, regardless of location.

Want to learn more about our Trust and Safety membership? Contact us today

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Included in your membership

PEAK Matrix®

Assess service provider capabilities, including their strategies and investments that distinguish leaders.

State of the market reports

Analysis and thought leadership on market growth, trends, emerging solution models, and service provider developments.

Analyst inquiry and data cuts

Access to leading experts for clarification, discussion, and debate​, and to information and data extracts from our published research databases​.

How we're different

Industry specialization

Research that embraces a business-first (versus a technology-first) approach to examining IT-led business transformation.

Holistic coverage

Advice that goes beyond technology decisions, tackling the more complex aspects of transformation through practical insights. 

High-touch engagement

A model that encourages clients to interact with analysts and experts through in-person interactions and unlimited analyst inquiry.

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Our Latest Thinking

05-23-2024_Redefining T&S_GTP_1200x628
Events

Redefining T&S: Adapting to Economic, Regulatory, and Technological Shifts

10 05 2023 The Evolved Trust and Safety Industry and What to Expect Next GTP 1200x628
Events

The Evolved Trust and Safety Industry and What to Expect Next

Economic Uncertainty
Events

Key Issues for 2023: Rise Above Economic Uncertainty and Succeed

Key Generative AI Use Cases in Trust and Safety
Market Insights™

Key Generative AI Use Cases in Trust and Safety

Generative AI Adoption Maturity Among Trust and Safety Service Providers
Market Insights™

Generative AI Adoption Maturity Among Trust and Safety Service Providers

A Robust and Sustainable TS Platform Has Five Key Components
Market Insights™

A Robust and Sustainable T&S Platform Has Five Key Components

Video

Building Effective Category Strategies – Trust and Safety Category Strategy

Recent Trust and Safety reports

View All
Under the Lens: The "Trust" of Transparency Reports

With rising threats in the digital landscape and heightened user awareness, leading digital platforms have started publishing transparency reports t[...]

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Talent Demand Trends | India IT Services – H1 2024

In today’s dynamic talent market, where competition is fierce, organizations must actively monitor key roles and skills, identifying both in-dema[...]

Read Report

User Safety Redefined in the Generative AI Era: Trust and Safety State of the Market 2024

In the rapidly evolving Trust and Safety (T&S) space challenges such as ensuring user safety in the gen AI[...]

Read Report

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Contact Us

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Please review our Privacy Notice and check the box below to consent to the use of Personal Data that you provide.