Trust & Safety

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Improve speed and decision making with our Trust and Safety insights

Trust and Safety Membership

Our Trust & Safety research delivers fact-based data and insights that help stakeholders gain deeper insight into the market.

We identify market metrics, trends, and opportunities that help our clients speed and improve decision-making. We deliver value through market analyses, provider assessments, and thought leadership, as well as access to our leading experts for clarification, discussion, and debate.

Trust and Safety membership coverage

Our Trust & Safety research program offers practical insights to help IT leaders create optimized, future-ready IT organizations.

Our in-depth research covers Trust & Safety, Content Moderation, and Content Moderation Outsourcing to inform decisions and guide success in a technology-led business transformation effort.

Trust & Safety members have unlimited access to our insights and data, regardless of location.

Want to learn more about our Trust and Safety membership? Contact us today

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Included in your membership

PEAK Matrix®

Assess service provider capabilities, including their strategies and investments that distinguish leaders.

State of the market reports

Analysis and thought leadership on market growth, trends, emerging solution models, and service provider developments.

Analyst inquiry and data cuts

Access to leading experts for clarification, discussion, and debate​, and to information and data extracts from our published research databases​.

How we're different

Industry specialization

Research that embraces a business-first (versus a technology-first) approach to examining IT-led business transformation.

Holistic coverage

Advice that goes beyond technology decisions, tackling the more complex aspects of transformation through practical insights. 

High-touch engagement

A model that encourages clients to interact with analysts and experts through in-person interactions and unlimited analyst inquiry.

MORE QUESTIONS?  Contact Us

Our Latest Thinking

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Events

The Evolved Trust and Safety Industry and What to Expect Next

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Events

Trust and Safety (T&S) in the Metaverse

A Robust and Sustainable TS Platform Has Five Key Components
Market Insights™

A Robust and Sustainable T&S Platform Has Five Key Components

Notable Trust Safety Technology Providers
Market Insights™

Notable Trust & Safety Technology Providers

Regulations on the Protection of the Citizens Fundamental Right to Freedom of Expression and Stringent Scrutiny of Online Conte
Market Insights™

Regulations on the Protection of the Citizens’ Fundamental Right to Freedom of Expression and Stringent Scrutiny of Online Content

Video

Building Effective Category Strategies – Trust and Safety Category Strategy

Recent Trust and Safety reports

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Preserving the Ballot

In today’s digital landscape, ensuring Trust and Safety (T&S) during elections presents a significant challenge. The proliferation of misinformation, hate speech, and disin[...]

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Trust and Safety Services PEAK Matrix® Assessment 2024

The Trust and Safety (T&S) industry has undergone significant changes, driven by the increasing volumes and diversity of content formats, th[...]

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The Morphing Face of Threats

The impact of generative AI on the Trust and Safety (T&S) Business Process Services (BPS) space has been significant and transformative. While generative AI can enhanc[...]

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Please review our Privacy Notice and check the box below to consent to the use of Personal Data that you provide.