Trust & Safety

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Improve speed and decision making with our Trust & Safety insights

Trust & Safety Membership

Our Trust & Safety research delivers fact-based data and insights that help stakeholders gain deeper insight into the market.

We identify market metrics, trends, and opportunities that help our clients speed and improve decision-making. We deliver value through market analyses, provider assessments, and thought leadership, as well as access to our leading experts for clarification, discussion, and debate.

Trust & Safety membership coverage

Our Trust & Safety research program offers practical insights to help IT leaders create optimized, future-ready IT organizations.

Our in-depth research covers Trust & Safety, Content Moderation, and Content Moderation Outsourcing to inform decisions and guide success in a technology-led business transformation effort.

Trust & Safety members have unlimited access to our insights and data, regardless of location.

Want to learn more about our Trust & Safety membership? Contact us today

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  • Please review our Privacy Notice and check the box below to consent to the use of Personal Data that you provide.

Included in your membership

PEAK Matrix®

Assess service provider capabilities, including their strategies and investments that distinguish leaders.

State of the market reports

Analysis and thought leadership on market growth, trends, emerging solution models, and service provider developments.

Analyst inquiry and data cuts

Access to leading experts for clarification, discussion, and debate​, and to information and data extracts from our published research databases​.

How we're different

Industry specialization

Research that embraces a business-first (versus a technology-first) approach to examining IT-led business transformation.

Holistic coverage

Advice that goes beyond technology decisions, tackling the more complex aspects of transformation through practical insights. 

High-touch engagement

A model that encourages clients to interact with analysts and experts through in-person interactions and unlimited analyst inquiry.

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Our Latest Thinking

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Webinars

Trust and Safety (T&S) in the Metaverse

Adoption of the Gig Model in Trust & Safety Work Types
Market Insights™

Adoption of the Gig Model in Trust & Safety Work Types

Trust & Safety Services Category Overview
Market Insights™

Trust & Safety Services Category Overview

Recent Trust & Safety reports

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Braving New Frontiers: Trust and Safety State of the Market Report 2022

Enterprises are increasingly facing Trust & Safety (T&S) challenges driven by the rising volume and variety of content o[...]

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Webinar Deck: Sustainable Moderation: the “Impact” of “Sourcing” on Trust and Safety

To ensure Trust and Safety in content moderation, human moderators must sift through egregious and non-egre[...]

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Wisdom of the Crowd

Gig workers are increasingly becoming ubiquitous in the Trust and Safety (T&S) space. They are currently engaged in more transactional services such as data annotation, transla[...]

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Request a briefing with our experts to discuss the 2022 key issues presented in our 12 days of insights.

Request a briefing with our experts to discuss our 2022 key issues

How can we engage?

Please let us know how we can help you on your journey.

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  • Please review our Privacy Notice and check the box below to consent to the use of Personal Data that you provide.