Trust & Safety

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Improve speed and decision making with our Trust and Safety insights

Trust and Safety Membership

Our Trust & Safety research delivers fact-based data and insights that help stakeholders gain deeper insight into the market.

We identify market metrics, trends, and opportunities that help our clients speed and improve decision-making. We deliver value through market analyses, provider assessments, and thought leadership, as well as access to our leading experts for clarification, discussion, and debate.

Trust and Safety membership coverage

Our Trust & Safety research program offers practical insights to help IT leaders create optimized, future-ready IT organizations.

Our in-depth research covers Trust & Safety, Content Moderation, and Content Moderation Outsourcing to inform decisions and guide success in a technology-led business transformation effort.

Trust & Safety members have unlimited access to our insights and data, regardless of location.

Want to learn more about our Trust and Safety membership? Contact us today

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Included in your membership

PEAK Matrix®

Assess service provider capabilities, including their strategies and investments that distinguish leaders.

State of the market reports

Analysis and thought leadership on market growth, trends, emerging solution models, and service provider developments.

Analyst inquiry and data cuts

Access to leading experts for clarification, discussion, and debate​, and to information and data extracts from our published research databases​.

How we're different

Industry specialization

Research that embraces a business-first (versus a technology-first) approach to examining IT-led business transformation.

Holistic coverage

Advice that goes beyond technology decisions, tackling the more complex aspects of transformation through practical insights. 

High-touch engagement

A model that encourages clients to interact with analysts and experts through in-person interactions and unlimited analyst inquiry.

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Our Latest Thinking

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Events

The Evolved Trust and Safety Industry and What to Expect Next

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Events

Trust and Safety (T&S) in the Metaverse

Key Generative AI Use Cases in Trust and Safety
Market Insights™

Key Generative AI Use Cases in Trust and Safety

Generative AI Adoption Maturity Among Trust and Safety Service Providers
Market Insights™

Generative AI Adoption Maturity Among Trust and Safety Service Providers

A Robust and Sustainable TS Platform Has Five Key Components
Market Insights™

A Robust and Sustainable T&S Platform Has Five Key Components

Video

Building Effective Category Strategies – Trust and Safety Category Strategy

Recent Trust and Safety reports

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User Safety Redefined in the Generative AI Era: Trust and Safety State of the Market 2024

In the rapidly evolving Trust and Safety (T&S) space challenges such as ensuring user safety in the gen AI[...]

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Ordinance at the Gates

AI offers numerous benefits but also presents unique challenges. Regulations are vital to promote responsible development and build trust in AI. While existing legislations stru[...]

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Generative AI Impact and Adoption in Trust and Safety (T&S)

In 2024, Trust and Safety (T&S) continues to be a top priority for online platforms due to the proliferation of harmful content and a ti[...]

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Please review our Privacy Notice and check the box below to consent to the use of Personal Data that you provide.