Tag: service provider

Transforming to Thrive: Building Winning Operating Models Amid Disruption Across Industries | Webinar

ON-DEMAND WEBINAR

Transforming to Thrive: Building Winning Operating Models Amid Disruption Across Industries

Generative AI might be the first disruptor to spring to mind in 2024, but there are other seismic trends at play that are affecting industries worldwide. Fundamental shifts are developing, brought on by the evolving role of captives, changes in talent management strategies, and new approaches to data exchange/management, which is leading to changes in enterprise operating models.

In this webinar hosted by Everest Group experts, Manu Aggarwal, Partner, Ankur Verma, Vice President, and Suman Upardrasta, Vice President, attendees understood how enterprises should think about disruptive changes as they go about their transformation agenda. Our panel discussed effective strategies for thriving in the face of disruption and offered their experienced view on the best path forward.

What questions did the webinar answer for the participants?

  • What are the trends impacting enterprises across industries, such as healthcare, life sciences, insurance, and banking and financial services?
  • What are the primary implications for business, technology, and sourcing resulting from these trends?
  • What impact does the adoption of disruptive technologies like generative AI have on the enterprise operating model? What are the common challenges that enterprises are facing as a result?
  • How can the operating models be tweaked or changed to help enterprises move from disruption to transformation?

Who should attend?

  • CIOs
  • CTOs
  • Enterprise BU heads 
  • IT/BPO strategy heads
  • Outsourcing heads
  • Procurement managers
  • IT/BPO department heads
  • Global Sourcing managers
  • Vendor managers
  • Senior marketing executives 
Vice President
Vice President

What’s Driving Investments in RCM: A Look at Hotspots in Healthcare | LinkedIn Live

LinkedIn Live

What’s Driving Investments in RCM: A Look at Hotspots in Healthcare

Watch this event on LinkedIn which was delivered live on Wednesday, May 29, 2024

The Revenue Cycle Management (RCM) sector is undergoing seismic change. With rapid digitization and an evolving future landscape, PE funding and overall M&A activity is dramatically increasing. 🔍

Watch this LinkedIn Live conversation with Everest Group analysts Priya Sahni, Practice Director, and Ankur Verma, Vice President, to learn about the changes happening in outsourcing patterns within RCM, as well as the trends to watch out for in the coming months.

📚 Attendees will get a complimentary copy of Everest Group’s RCM report.

During this LinkedIn Live, we discussed:

  • What are the key business, technology, and sourcing trends within RCM?
  • What’s really driving the PE investments in this space? 
  • What can we expect from rising M&A in RCM business?

Meet the Presenters

Sahni Priya
Practice Director
Everest Group
Verma Ankur
Vice President
Everest Group

Adobe Services PEAK Matrix® Assessment 2024

Adobe Services

Enterprises are increasingly adopting an experience-first strategy, prioritizing personalized experiences at scale. Modern consumers prefer enterprises that extend this approach beyond customer interactions to include employees, partners, and environmental considerations. Adobe continues to lead in this domain by enabling AI-driven customer data activation, scalable content creation, and optimization of marketing operations, while offering a robust suite of solutions across creative, experience, and document clouds.

IT service providers are strategically aligning with Adobe’s vision and strengthening their partnerships with Adobe through AI-led joint go-to-market strategies to capitalize on this growing market opportunity. Additionally, they are expanding their Adobe-certified workforce and developing accelerators and frameworks to enhance implementation efficiencies.

Adobe Services PEAK Matrix

What is in this PEAK Matrix® Report

This report examines 27 service providers featured on Everest Group’s Adobe Services PEAK Matrix® Assessment 2024, highlighting their capabilities in the Adobe services landscape.


Contents: 

In this report, we:

  • Assess 27 leading Adobe service providers and design agencies on Everest Group’s Services PEAK Matrix evaluation framework
  • Position the providers as Leaders, Major Contenders, and Aspirants in the Adobe services market
  • Examine the providers’ strengths and limitations
Scope:
  
  • All industries and geographies.
  • The research is based on Everest Group’s annual RFI process for calendar year 2024, interactions with leading Interactive Experience (IX) service providers, client reference checks, and ongoing analysis of the Adobe services market

ADOBE SERVICES PEAK MATRIX® ASSESSMENT 2024

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What is the PEAK Matrix®?

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.

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Duck Creek Services PEAK Matrix® Assessment 2024

Duck Creek Services

In the Property & Casualty (P&C) insurance sector, digital transformation is the key to enhancing operational efficiencies and underwriting profitability. Duck Creek Technologies leads this modernization with its SaaS platform, favored for its low-code configurability and robust performance. IT service providers are aligning their strategies and investments with Duck Creek’s vision to capitalize on this growing market opportunity. They are expanding their Duck Creek-certified talent pools and developing accelerators and frameworks to streamline implementations.

Duck Creek Services

What is in this PEAK Matrix® Report

This report examines the Duck Creek services landscape and examines 14 leading providers featured on Everest Group’s Duck Creek Services PEAK Matrix® Assessment 2024.


Contents: 

In this report, we share:

  • An assessment of 14 leading Duck Creek service providers on Everest Group’s Services PEAK Matrix® evaluation framework
  • Characteristics of Leaders, Major Contenders, and Aspirants in the Duck Creek services market
Detailed profiles of the providers, along with their key strengths and limitations
 

Scope:

  • Industry: insurance, financial services
  • Geography: global

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Sustainability Enablement Technology Services PEAK Matrix® Assessment 2024

Sustainability Enablement Technology Services

In today’s business environment, sustainability has evolved from a mere buzzword to a vital imperative for enterprises across diverse industries. This shift is driven by escalating concerns over climate change, resource scarcity, and social disparities, compelling businesses to lessen their environmental footprint and actively contribute to societal well-being. To address these challenges, sustainability enablement technology and services have become indispensable tools, providing instrumental solutions to navigate the complexities of sustainability initiatives. These technologies encompass various applications, including renewable energy, supply chain optimization, and waste reduction strategies.

Despite the growing recognition of sustainability’s significance, enterprises face significant hurdles in integrating sustainable practices into their operations. The lack of tangible market proof points, coupled with the ongoing evolution of standards and best practices, presents a formidable challenge to decision-making. Enterprises struggle to identify partners that can meet their immediate sustainability needs while aligning with long-term strategic goals. Successfully navigating this complex landscape requires careful deliberation and informed decision-making. Enterprises must select partners that provide innovative solutions and demonstrate a dedication to sustainability principles and values. By doing so, businesses can effectively navigate sustainability challenges while driving positive environmental and social impact.

Sustainability Enablement Technology Services

What is in this PEAK Matrix® Report

In this report, we explore the current state of the sustainability enablement technology services market, examining the trends and key drivers shaping demand-supply dynamics. The report also provides a detailed analysis of the sustainability-enabling capabilities of 24 providers based on their service focus, key Intellectual Property (IP) / solutions, domain investments, and demonstrated market proof points.


Contents: 

In this report, we:

  • Explore the sustainability enablement technology services market
  • Examine the key factors and technologies shaping the sustainability enablement technology services market
  • Outline our perspective on buyer adoption trends and explore 24 sustainability enablement technology service providers’ capabilities

Scope:

  • All industries and geographies
  • This assessment is based on Everest Group’s annual RFI process for the calendar year 2024, interactions with leading sustainability enablement technology service providers, client reference checks, and an ongoing analysis of the sustainability services market

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Marketing in 2024: Key Areas of Focus for CMOs as the Year Unfolds | LinkedIn Live

LinkedIn Live

Marketing in 2024: Key Areas of Focus for CMOs as the Year Unfolds

Watch this event on LinkedIn which was delivered live on Thursday, May 16, 2024

🚀 The marketing industry is constantly evolving, largely due to emerging technologies and the imperative to keep up with customer demand. As macroeconomic conditions show signs of improvement, CMOs and marketing leaders are preparing to reassess and refine their strategies.

Watch this engaging LinkedIn Live discussion as our analysts explored the anticipated changes in marketing and marketing services in the second half of 2024 and beyond. They will examine the forces driving transformation within the marketing landscape, including strengthening macroeconomic conditions, technological advances such as generative AI (gen AI), the emergence of new channels, and the increase of events. 📈💡

During this LinkedIn Live, we discussed:

• What is driving marketing in 2024? 🌐📱
• How should CMOs look at technology disruptions in the near to medium term? 🧠💥
• What new channels should CMOs start allocating their budgets to in 2024? 📊💰

Meet the presenters

Partner
Everest Group
Pitolwala Mustafa
Senior Analyst
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Practice Director
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Mid-tier IT Loses More Ground than Larger Ones as Vendor Consolidation Gains Steam | In the News

Mid-tier information technology (IT) companies lost more ground than their larger peers in the financial year 2023-24 as vendor consolidation deals by clients have led to a decline in revenue growth, as well as on a smaller base.

Yugal Joshi, Partner at Everest Group, said that “mid-tier companies are reliant on key clients as they form a large part of their business. And if anything happens to those clients, it impacts these smaller firms.”

Read more in Money Control.

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