Category: Conferences

Top Emerging Technology Trends: What Sourcing Needs to Know in 2023 | Event


2023 Western Regional SIGnature: Top Emerging Technology Trends - What sourcing needs to know in 2023

Thursday, March 16, 2023
12:00 PM PT | 3 PM ET

In this interactive session, Everest Group’s Ronak Doshi and Amy Fong will discuss six ways sourcing teams can manage emerging technologies through the adoption cycle from R&D and exploration to scale, including:

  • How to understand the emerging technologies landscape in the near term (12-24 months) and medium term (2-5 years)
  • How to recognize where these emerging technologies are on the adoption curve, and what their impact could be on sourcing dynamics and strategy
  • When to adapt existing category strategies and when to create new categories to support the adoption of emerging technologies
  • How to align the evolution of supplier segmentation and portfolio strategy to the new IT landscape
  • How to identify the roles and skills of the future to stay ahead of business and IT demand
  • Ways to measure value from emerging tech services category management


South San Francisco Conference Center
255 S Airport Blvd, South San Francisco


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Ronak Doshi
Fong Amy Refresh gray square
Amy Fong
Kumar Santhosh
Aniruddha edited

Avoid Over-paying for Services as the Talent Crisis Stabilises | Event


Avoid Over-paying for Services as the Talent Crisis Stabilises

February 28, 2023

The past few years have witnessed a huge talent crunch, leading to high wage inflation, attrition, and upward pressure on pricing. As we enter 2023, attrition has started to cool off, and there are indicators pointing to a likely economic slowdown.

Join Everest Group at the eWorld Procurement & Supply Summit on February 28 as Julian Herbert, VP, Information Products, and Ricky Sundrani, Partner, Pricing Assurance, discuss how to avoid overpaying for outsourcing services in 2023.

Participants will learn:

  • How the economic environment is expected to impact outsourced deal pricing through 2023
  • What enterprises can do to ensure their contracts remain competitive in the current environment
  • How to pre-emptively plan for risks, and what to watch for

Register for the event


eWorld Procurement & Supply
Grand Connaught Rooms, London


Herbert Julian
Julian Herbert
Sundrani Ricky Refresh gray square
Ricky Sundrani

GSA Strategic Sourcing Symposium: Future of CX | Event


GSA Strategic Sourcing Symposium: Future of CX

November 22, 2022

Everest Group Vice President, David Rickard, will lead a session at the Global Sourcing Association Symposium, exploring how inflation, technology, and cloud are having a major impact on negotiating and delivering customer service arrangements. The industry needs to adapt to address these changes. Join David’s session as he speaks about the future of customer experience management. 

The Global Sourcing Association’s Strategic Sourcing Symposium guides organisations to sustainable resilience through optimised use of technology and business services.

See the agenda


November 22, 2022


160, Aldersgate, London


David Rickard
Vice President, Everest Group

HIMSCON.PH 2022: HIMS Re-imagined | Event

Everest Group Vice President Prashray Kala will be speaking at HIMSCON 2022 in a session titled, The HIMS Roadmap 2028 – The 6-Year Industry Journey, on November 9, 10, and 11. Everest Group is the Strategic Roadmap Partner for the Healthcare Information Management Association of the Philippines. The 6-year roadmap will be launched during the event. Prashray is a lead consultant for the Philippines IT-BPM roadmap.

Prashray will also join the closing plenary session titled, Global View of HIMS Business Opportunities and the Growing Emerging Locations for New HIMS Services and Solutions.

Register for the event


November 9, 10, & 11 2022


Blended – virtual and in-person


Prashray Kala

Vice President, Everest Group

Register for the event

The Next Frontiers of CX | Event


The Next Frontiers of CX

November 2-4, 2022

Everest Group Vice President, David Rickard, will be speaking at the event, The Next Frontiers of CX. His session, How Effective CX Solutions Are Vital for Businesses During Tough Economic Times, will also be streamed live.

Register for the event


November 2-4, 2022


Berlin, Germany


David Rickard
Vice President, Everest Group

2022 Global Executive Summit | Event

In-person EVENT

2022 Global Executive Summit

October 17 - 19, 2022 |
Rancho Mirage, CA

Everest Group is a proud silver sponsor of SIG’s 2022 Global Executive Summit, taking place from October 17 – 19, 2022 at the Omni Rancho Las Palmas Resort & Spa, in Rancho Mirage, CA.

Everest Group Executive Dinner – More details coming soon!

Services Sourcing in a Constrained Economy: Practical Strategies to Manage Costs  –  Wednesday, October 19 at 3:40 PM PT

With increasing costs and supply chain shortages due to inflation, sourcing faces unprecedented trials in assuring supply. While material shortages have captured headlines, buyers are being caught off guard by cost increases in IT services and BPO categories.

As labor rates have skyrocketed, sourcing teams must be prepared to address service provider requests for price increases, often occurring mid-contract. In this interactive session, our global services experts will discuss shifts in the services market, share which segments are seeing the greatest pressure, and offer steps sourcing teams can take to prepare for and manage the changing service cost landscape.

Use this opportunity to discuss with your peers:

  • What factors are driving increases in service costs?
  • What price trends can we expect in outsourced services?
  • What tactics are leading companies using to manage costs?
  • How can pricing analytics and benchmarking be used effectively?
  • What changes to expect in the long term?

You will learn:

  • The outlook on the talent market for 2022 and beyond
  • How a constrained talent market is impacting outsourced services costs
  • Ways sourcing teams can create value despite rising costs
  • Methods to manage inflation and currency changes

REV 2022


REV 2022 | Rethink what's possible

October 4-6, 2022

Everest Group Partner Amy Fong will be speaking at REV,  a networking event for forward-thinking procurement and supply chain leaders who want to make autonomous commerce a reality. 

Register for the event


October 4-6, 2022


Renaissance Nashville Hotel
611 Commerce Street
Nashville, TN 37203


Amy Fong
Everest Group

IT Sourcing & Procurement Summit | Event


IT sourcing & procurement summit

October 3-5, 2022
During the IT Procurement & Sourcing Summit, Ricky Sundrani, Vice President at Everest Group, will present on How to Manage Price Increases from Your IT Outsourcing Partners, and Nitish Mittal, Partner at Everest Group, will discuss The Road to Purpose-led Sustainability in Innovation and IT.

The event brings together more than 100 IT sourcing, procurement, finance, and vendor management decision makers from leading European companies to discuss effective IT Procurement strategies.

Nitish Mittal
Sundrani Ricky
Vice President

Sankalp Global Summit | Virtual Event

Rita N. Soni, Principal Analyst, Impact Sourcing and Sustainability Research at Everest Group, will join a panel of experts to deliver a session titled The Next Evolution of #Tech4Good – Inclusivity in Tech Jobs.

They will discuss how companies are creating good job opportunities for people from marginalized communities and how impact sourcing has evolved since Rockefeller Foundation coined the term in 2012.


Thursday, September 29, 2022, at 6:30 am CST, 7:30 am EST, 11:30 am GMT, 5:00 pm IST


Live, virtual event


Rita N. Soni
Principal Analyst, Impact Sourcing and Sustainability Research, Everest Group

Manivannan J.K
CEO, Desicrew Solutions pvt ltd

Hanae Chino
Group ESG Strategy Director, Webhelp

Wendy Gonzales
CEO, Sama

Traci Freeman
Investor Engagement, Marketing & Growth, Business Process Engagement South Africa

International Innovation Summit


International Innovation summit

September 27, 2022

Everest Group’s Jimit Arora, Partner, and Prashray Kala, Vice President, will attend the International Innovation Summit (IIS) on September 27 – 29. Everest Group is a strategic partner in shaping the Philippine IT-BPM industry future roadmap. The event is organized annually by the IT and Business Process Association of the Philippines (IBPAP) to highlight the breakthrough developments, key experts, and outstanding accomplishments of the Philippine IT-BPM industry.

Jimit will deliver a presentation on September 27 outlining the Roadmap Launch, The Big PH IT-BPM Leap: Roadmap 2028. This will be a two-part session officially launching the Philippine IT-BPM Industry Roadmap 2028 and defining the industry’s vision for the next six years.

Prashray will present the renewed and transformed Philippine IT-BPM industry value proposition on September 29. The value proposition presentation will be followed by a panel discussion with IBPAP and representatives from various departments of the Philippine government.

The roadmap will be officially unveiled and delivered to the President of the Philippines on September 29.

Learn more about the International Innovation Summit: 

Arora Jimit Refresh gray square
Jimit Arora

Request a briefing with our experts to discuss the 2022 key issues presented in our 12 days of insights.

Request a briefing with our experts to discuss our 2022 key issues

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