We track over 500 service providers so you don't have to

Which providers have the capabilities?

A critical component of an effective global services strategy is building relationships with the right portfolio of service providers to meet your needs. With so many service providers in the market – from generalists to specialists across industries and geographies – this can be a daunting effort.

Our experts provide valuable insights, customized to your specific questions.

Our offerings

PEAK Matrix® research

Our objective, data-driven comparative assessment of outsourcing service providers by market segment arms you with up-to-date information and intelligence that enable you to assess each provider's relative strengths and key gaps.

The Peak Matrix provides an unbiased evaluation of factors such as vision, capabilities/functionality, talent availability, market success/impact, and cost.

Shortlisting and portfolio assessment

Keep an eye on the service provider landscape with our ongoing, in-depth analysis of over 500 service providers.

Whether you're developing a short list for a new scope of work or optimizing your existing service provider portfolio, our data, analysis, and experience give you the confidence to make the right decisions.

Our latest thinking


Everest Group’s PEAK Matrix® Awards Recognize the Top Engineering Service Providers for 2023

Insurers Are Revamping Claims Operations
Market Insights™

Insurers Are Revamping Claims Operations to Improve Efficiency and Quality and Enhance Customer Experience

The Journey to Zero Touch Claims in PC Insurance
Market Insights™

The Journey to Zero-Touch Claims in P&C Insurance

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