Events

IT-BP Services Growth Outlook 2025: Provider Playbook | Webinar

On-Demand Webinar

1 hour

Watch the Webinar On-Demand

MEMBERS ONLY: To access this webinar, become an Everest Group member. Our full membership services can be found here: Memberships – Everest Group

Watch Everest Group experts Ronak Doshi, Partner, Rajesh Ranjan, Managing Partner, and Prashant Shukla, Vice President for an exclusive, members-only deep dive into the IT-BP services industry growth outlook for CY 2025.

Designed exclusively for our members, this webinar is your chance to access unparalleled industry intelligence from top Everest Group leaders who have their finger on the pulse of IT-BP industry shifts.

This session went beyond the headlines, offering scenario-based analysis and pinpointing the critical factors that will drive success for service providers.

Our experts unveiled the overall IT-BP industry outlook for 2025, the key factors shaping service provider success, and market sizes and segment contributions to growth. Members also came away with exclusive insights into emerging opportunities.

Don’t miss out—gain the insights you need to stay ahead in 2025.

What questions did the webinar answer for the participants?

  • What are the plausible scenarios of IT-BPS industry growth in CY 2025? 
  • What are the most important factors determining growth in CY 2025? 
  • Which will be the most important contributors (verticals, geos, service areas) to industry growth in CY 2025? 
  • What are the specific set of opportunities for service providers to succeed in CY 2025? 

Related insights

Related events

Events
Agents on offense: Tackling FinCrime with Vertical GenAI Agents

Agents on Offense: Tackling Fincrime with Vertical Gen AI Agents | Webinar

Wednesday, March 26

2:00 p.m. ET | 11:00 a.m. PT

60 Minutes

Events
How Gen AI Can Redefine the Economics of CX_v2

How Gen AI Can Redefine the Economics of CX | LinkedIn Live

Tuesday, March 18

9:30 am EST | 7:00 pm IST

Online event

1 hour

Events

From Data to Decisions: Decoding the Healthcare Ecosystem | LinkedIn Live

March 26, 2025

9:00 a.m. CDT | 10:00 a.m. EDT | 3:00 p.m. BST | 7:30 p.m. IST

LinkedIn Live

1 hour

Events
AI Agents in Action Driving CX Excellence - 1200x628

AI Agents in Action: Driving CX Excellence

March 25, 2025

9 a.m. CDT | 10 a.m. EDT | 2 p.m. GMT | 7:30 p.m. IST

Webinar

1 hour