Talent/skills shortage
Price/cost pressure
Adapting to new business model
Inefficient decision making
Regulations in key markets
Everest Group helps you make confident decisions and reach your business goals by supporting you with the documented facts and objective insights needed to think clearly and deeply about your path and challenges. Our GBS / shared services research explores how GBS / shared services / GICs are evolving to build strategic capabilities to deliver business outcomes across multiple key dimensions and intersections.
Our work is focused on helping you clarify options, judiciously weigh the tradeoffs, and envision new opportunities and outcomes, so you can act with conviction.
Talent/skills shortage
Price/cost pressure
Adapting to new business model
Inefficient decision making
Regulations in key markets
We enable confident decisions powered by tenacious research — so that GBS / shared services leaders experience deeper conviction and clarity about the future they are building.
Our research covers best practices for service delivery through GBS / shared services across information technology, business process, and engineering services, including services portfolio, operating models, locations, talent models, and the impact of disruptive trends.
We take our research and apply it to what our members are wrestling with, so they can make the best decisions.
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– VP of Market Intelligence and Insights, technology company
Our analysis informs your thinking about the newest technologies, global talent and locations, and ways to optimize your operations and increase your contribution to the organization.
PEAK Matrix® reports assess service provider capabilities, including their strategies and investments that distinguish leaders.
Compare talent strategies and benchmark against peers to maximize your enterprise's impact.
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