Your decisions made better

When you need accessible, light-touch engagements and insights designed to power clear action, we have the solution for you.

We offer custom support with your specific needs in mind. We don’t use templated processes – your needs dictate our solutions.

Our light-touch approach

Our custom decision support is ideal for situations where you need more than a published report, but less than a full-blown consulting engagement.

We make those key decisions easier and more informed. Our research is customized to meet your situation-specific needs for the best outcome. We match your team’s pace and approach for a seamless integration.

Ways we can support your journey

We adapt or combine our approaches to support you.

  • Benchmarking

    Benchmarking

    A simple comparison of your organization’s metrics to others will reveal differences, but understanding why these differences exist is where true insights lie. We offer you deep benchmarking insights for effective practical actions.

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  • Pricing and contracting

    Pricing and contracting

    Every shift in outsourcing strategy – automation, location, delivery model, solution – impacts pricing and contracting. With our continually updated database of 32,000 outsourcing transactions, we offer you the data you need to optimize decision-making.

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  • Locations

    Locations

    Locations decisions are complicated. Whether considering onshore, nearshore, or offshore locations, or debating cost structures, talent availability, and risk, we offer actionable insights to power solutions to your complex problems.

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  • Peer Intelligence

    Peer Intelligence

    In a constantly changing market, how do you keep up with your peers? Our research-based intelligence keeps you ahead of the curve, enabling informed decisions.

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  • Provider Capabilities

    Provider Capabilities

    Service provider selection is a daunting effort, from generalists to specialists and spanning across industries and geographies. With more than 25 years of experience, we have the expertise to help you select the right partners to achieve the best outcomes.

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