Workforce leaders must re-examine their talent and locations workforce strategies to confidently navigate the current state of our talent market.
With the uncertain geopolitical climate in Europe, talent markets with high inflation in Asia-Pacific and North America, increasing macroeconomic risks in Latin America and MEA, and rising customer expectations globally, workforce leaders need access to current trends and workforce strategies to stay ahead of the quickly changing talent market.
Organizations must take a holistic view of their workforce strategies – employees vs. contractors vs. third parties, on-site vs. remote vs. offshore.
There is no option but to at least partially meet the demand for new skills by evolving the current workforce.
Aggregate numbers don’t tell the full story; the problems can lurk within the specific skills, skill mixes, and models.
Workforce leaders need to assess critical factors across global labor, industry, and function before making a location decision.
Complex service delivery models are a combination of many components. A strong portfolio provides options, complements, and redundancy at a cost and risk profile that meets future needs.
Getting the most from your talent is a mix of driving productivity and configuring an efficient staffing and delivery model.
Build the right location and workforce strategies with our on-demand analytics platform powered by data from years of Everest Group’s talent market research. This AI-powered insights platform is purpose-built to guide IT and Business Process Services leaders, so they can make timely, confident location and workforce management decisions.
The COVID-19 pandemic has created soaring demand for emerging technologies such as cloud, Artificial Intelligence (AI), Machine Learning (ML), data science, Internet of Things (IoT), Natural Language Processing (NLP), blockchain, and 5G. But the biggest obstacle to adopting these emerging technologies is talent.
With the huge tech demand and unmet talent supply, developing workforce strategies and delivery portfolios that provide a continuous pool of high-quality employees with the innovation capacity to fulfill digital growth agendas is critical to gaining a competitive edge. Large talent availability and significant cost arbitrage over other regions make Asia the location of choice for technology services. India has seen the most growth for new centers and the talent pool, followed by China and Singapore.
Several countries within the EMEA region offer highly attractive value propositions to market players for global services delivery. While most Western European countries have achieved a mature technology ecosystem, Ireland offers a significant cost arbitrage compared to others and is highly leveraged by multiple players.
The Central Eastern Europe (CEE) region has experienced significant growth in the technology sector, primarily driven by the availability of high-quality technology talent and a mature startup ecosystem. Poland is often recognized as the technology hub of CEE, witnessing maximum traction from global players.
By assessing each location’s value propositions and trade-offs and considering company-specific requirements, organizations can find the ideal spots to tap the talent they need, making the delivery portfolio puzzle less of a mystery.
"*" indicates required fields
Ways to engage with us
For those with the resources and skills to advance their journeys, yet would benefit from external intelligence and expertise to inform their strategies.
For those who need an intense effort to develop a strategy or make a decision in an accelerated period of time.
For those who can design and drive their journey but need consistent support in advancing outcomes.
Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locati[...]
Everest Group’s Location Spotlight reports offer a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by c[...]
Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by [...]
Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations b[...]
©2024 Everest Global, Inc. Privacy Notice Terms of Use Do Not Sell My Information Research Participation Terms
Please let us know how we can help you on your journey.
"*" indicates required fields