We are so committed to our clients’ success that we place fidelity to truth above all else. We bring the data, the insight, and the relevant examples to provide robust, effective decision support. The experiences and outcomes of peers are placed into the context of your unique situation. Through this lens we help you define goals and milestones that will get you to impact sooner, rather than later.
Broad-based aggregation of companies, typically in multiple industries (for example, banking, financial services, and insurance), and often entailing distinct products, services, and business characteristics
Aggregation based on similar products, services, business characteristics, and inherent capabilities. May contain multiple lines of business specific to each industry (for example, capital markets, retail banking)
Company specific business segmentation to drive focus and specialization
Decision making informed by fact-based market intelligence means you are more likely to steer clear of pitfalls and accelerate in alignment with your peer group.
Research that helps you understand the measures your peers use to determine the worth of their IT, business services, and shared services functions. By detailing what the best – Pinnacle Enterprises™ – are doing, these performance studies help you define and customize a journey from your current position to where you want to go.
Initiatives that address a client’s unique, specific requirements and business issues. Typical themes covered in these client-customized studies include:
Detailed analyses of services sourcing/modernization developments across a given sector, industry, or line of business. Reports provide:
Periodic reports on a specific industry (such as pharmaceuticals) or theme (such as a particular sourcing location). These reports provide: