Unlock value and gain influence with your GBS / shared services / GICs

GBS / shared services research

Everest Group’s Global Business Services / shared services research equips GBS / shared services / GIC leaders with powerful, actionable ways to elevate their role and accelerate GBS impact within the organization.

We provide years of proprietary research to ensure you stay ahead of changing market dynamics and are prepared for what comes next.

How we serve GBS / shared services

Unbiased expertise
Objective, unbiased advice that serves the needs of GBS leaders focused on maximizing GBS success

Actionable insights
Our analysis provides a robust combination of research and decision support to equip your teams

Dedicated focus
Clients receive industry-specific, fact-driven GBS research that brings insights to you in your context

With you on the journey

Ways to engage with us

Published Research

Build a case, substantiate, and validate.
Companies across industries rely on our high-value reports informed by industry-leading analytics and analysts to guide their strategies.

Memberships

Our member clients benefit from a combination of published research, data sets, assessments, insights, and analyst inquiries. Through this access, our clients become some of the most sophisticated leaders in the world.

Custom Decision Support

Move forward with clear action.
When you need a light-touch engagement designed to give you insights to solve your problem or capitilize on an opportunity – we have your back.

Client spotlight

The deep market insights and expertise provided in the GBS membership, alongside several custom engagements, equipped a leading financial company with the support it needed to achieve internal sign-off and buy-in, reduce costs, make decisions with confidence, and mitigate risk as they continue to champion the growth of their GCC.

Our GBS experts

Our latest thinking

Get guidance for your journey with our latest thinking for GBS / shared services leaders

MEA Region
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Webinars

Key Global Services Trends Shaping 2022

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Market Insights™

Centralization Rising in Contingent Workforce Management Outsourcing Service Delivery

“The Everest Group team enabled us with the insights to confidently advocate to global leaders on the decisions that we should be making.”

– Top Financial Institution

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