Reimagine growth at Elevate – Dallas 2025. See the Agenda.
Unlock strategic value through GBS, shared services, and GICs.
Transform your GBS into a value-driving powerhouse. We provide the tools, insights, and expertise to optimize operations, harness innovation, and drive enterprise impact. Whether tackling talent challenges or scaling capabilities, we’re here to help you succeed.
Drive transformative outcomes by optimizing delivery models and aligning GBS capabilities with enterprise goals. Use insights tailored to your industry and business context.
Navigate the future of work with cutting-edge talent management frameworks, upskilling programs, and hybrid workplace solutions that keep your GBS competitive.
Stay ahead with actionable guidance on adopting next-gen technologies, embedding innovation into GBS operations, and scaling centers of excellence.
Go beyond cost savings—unlock broader enterprise value by measuring impact across efficiency, customer experience, and innovation metrics.
How is Everest Group's GBS research unique?
Our GBS membership empowers leaders with industry-specific insights, expert guidance, and proven strategies to optimize operations, navigate complexity, and deliver measurable enterprise impact.
Everest Group delivers actionable intelligence to guide key decisions on delivery models, talent strategies, and locations, empowering GBS leaders to align with enterprise goals and adapt to market shifts.
We help GBS, shared services, and GIC leaders scale innovation, manage hybrid workforces, and drive transformation with tailored guidance that fosters resilience, agility, and value creation.
Our tailored benchmarks, workshops, and frameworks empower leaders to unlock growth, refine talent strategies, and showcase GBS impact, driving measurable operational and strategic outcomes.
How can you partner with Everest Group for GBS success?
Discover tailored ways to engage with us—through cutting-edge research, memberships, and custom decision support designed to drive impactful outcomes for your GBS, shared services, and GIC operations.
Access insights that drive strategy and decision-making. Our industry-leading reports are grounded in rigorous analysis, helping organizations validate ideas, build compelling business cases, and stay ahead in a dynamic environment.
Unlock exclusive access to cutting-edge research, actionable data, and expert guidance. Our memberships empower leaders with the insights and tools they need to navigate challenges, seize opportunities, and deliver measurable results.
Move from decisions to solutions with tailored advice. When you need focused support to tackle complex challenges or capitalize on opportunities, our expert team is here to help you achieve your goals with precision and speed.
Stay informed with the latest GBS insights
Explore reports and articles offering in-depth analysis, market trends, and expert guidance to optimize your GBS strategies, enhance operations, and drive impact.
How Providers Are Capitalizing on GCC Growth Opportunities | Market Insights™
Evolution of the Relationship Between GCCs and Providers | Market Insights™
Overview of Provider-Supported GCC Services Market| Market Insights™
Overview of the Global GCC Market | Market Insights™
Source Geographies Served from South Africa | Market Insights™
IMPACT in Action – South Africa’s Competitive Edge in Global Services | Market Insights™
Client Spotlight
The deep GBS market insights and expertise provided by Everest Group equipped a leading financial company with the support it needed to achieve internal sign-off and buy-in, reduce costs, make decisions with confidence, and mitigate risks as it continues to champion the growth of its GCC.
Financial Services Company
Join the conversation on GBS, shared services, and GICs
Engage with industry experts through webinars, workshops, and events designed to help you navigate GBS challenges, optimize operations, and drive enterprise-wide impact.
Generative AI: The Game Changer for GBS & GCCs | Webinar
August 19, 2025
9 a.m. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. IST
Webinar
1 hour
The Professional Services Commercial Playbook: Pricing, AI, and Business Value | Webinar
August 5, 2025
9 a.m. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. IST
Webinar
1 hour
Innovation at Scale: The India GCC Edge | LinkedIn Live
July 15, 2025
On-Demand LinkedIn Live
July 10, 2025
9:30 am – 11:00 am EST | 7:00 pm – 8:30 pm IST
Virtual Roundtable
1 hour 30 minutes
