Events

Future-ready CX: How Brands Are Prioritizing Customers and AI Amid Disruption | LinkedIn Live

June 3, 2025

11:00 a.m. CDT | 12:00 a.m. EDT | 5:00 p.m. BST | 9:30 p.m. IST

LinkedIn Live

1 hour

Register on LinkedIn

In today’s challenging economic environment, customer experience (CX) leaders are under pressure to do more with less – delivering seamless, loyalty-driving journeys while cutting costs, adapting to workforce disruptions, and keeping pace with fast-evolving technologies like AI.

Hear insights from industry leader Cate Marquez, Chief Experience Officer at Terra Kaffe, and Everest Group’s Chhandak Biswas, Practice Director, and David Rickard, Partner, for a LinkedIn Live session exploring the key strategies CX leaders are using to stay ahead.

This session will provide practical insights into how organizations can elevate customer experience, manage rising expectations, and strike the right balance between automation and human talent.

Attendees will gain perspective from a hands-on CX leader and industry analysts, with real-world examples, provider strategies, and tips for prioritizing what matters most in a shifting landscape.

During this in-depth LinkedIn Live, we’ll discuss:

  • How can organizations improve customer experience and loyalty while facing tighter budgets and rising customer expectations?
  • What is the right balance between automation, AI, and human talent in delivering great customer experiences today?
  • How should organizations strategically partner with CX providers to drive smarter, faster CX improvements?

Register now for the LinkedIn Live event!

Related events

Events

Locations and Talent Strategy – Let’s Talk – South Africa in Focus | LinkedIn Live

June 12, 2025

9:00 a.m. CDT | 10:00 a.m. EDT | 3:00 p.m. GMT | 7:30 p.m. IST

LinkedIn Live

1 hour

Events
The Mid-2025 Deal Commercials Roundup: Cost, Pricing, and the Future Impact of AI

The Mid-2025 Deal Commercials Roundup: Cost, Pricing, and the Future Impact of AI | Webinar

June 24, 2025

9 a.m. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. IST

Webinar

1 hour

Events
Institute for Supply Management World 2025

Institute for Supply Management World 2025 | Conference

Sunday, 1st June-3rd June 2025

Rosen Shingle Creek Resort | Orlando, FL

Events
Actionable Strategies for Providers to Drive Growth: A First Look at Elevate – Dallas 2025

Actionable Strategies for Providers to Drive Growth: A First Look at Elevate – Dallas 2025 | Webinar

June 11, 2025

9 am PT | 11 am CT | 12 pm ET | 5 pm BST | 9.30 pm IST

Webinar

1 hour

Events
Stronger Together: Unlocking Greater Value in Life Sciences through GCCs and Strategic Partnerships

Stronger Together: Unlocking Greater Value in Life Sciences through GCCs and Strategic Partnerships | Webinar

June 10, 2025

9 a.m. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. IST

Webinar

1 hour