Category: Webinars

Bharath M

Anish Agarwal

InsideVu: The Profitability Mantra | Webinar

August 18, 2022

Everest Group Practice Director, Ashwin Gopakumar, will join a panel to discuss Mortgage and AI-based document processing and the various options and strategies enterprises can adopt to minimize risk and maximize returns. They will discuss:

The impact of the cyclical nature of housing on mortgage companies’ financials and operations
How other companies are coping with the global economic headwinds
Six key strategies to help drive profitability in volatile times
The solutions to adopt to streamline mortgage operations
The power of Intelligent Automation (IA) in mortgages, its impact, and the way forward

When

Thursday, August 18, 2022, at 11:30 am CST, 12:30 pm EST, 4:30 pm GMT, 10:00 pm IST

Where

Live, virtual event

Presenters

Ashwin Gopakumar

Practice Director, Everest Group

Low Code for Digital Transformation – Debunk the Myths and Explore the Possibilities | On-Demand Webinar

August 10, 2022

ON-DEMAND WEBINAR

Low Code for Digital Transformation - Debunk the Myths and Explore the Possibilities

Low code is emerging as a key technology for enterprises to rapidly develop and deploy custom applications and accelerate their digital transformation journey. Multiple low code platform providers have surfaced in the past few years, offering immense potential. However, the technology remains underutilized because of enterprises’ lack of awareness, multiple myths and misconceptions, and the limited availability of talent.

In this webinar, we’ll share our views on the low-code market, its potential, and key opportunities for enterprises to drive digital transformation. We’ll also explore the low-code adoption journey leading enterprises to maximum benefits.

What questions will the webinar answer?

How does low code accelerate digital transformation for enterprises?
How can enterprises design a low code strategy and begin a successful adoption journey?
What are the investments needed across platforms, partners, talent, etc.?
How to eliminate the common enterprise myths about low code platforms?

Who should attend?

CEOs
Digital leaders
Tech platform vendors
Application services leaders
Service providers
Strategy leaders
Product leaders

Alisha Mittal

Chirajeet Sengupta

Partner

Ronak Doshi

Partner

Sustainable Moderation: The “Impact” of “Sourcing” on Trust & Safety | Webinar

August 9, 2022

ON-DEMAND WEBINAR

Sustainable Moderation: The “Impact” of “Sourcing” on Trust & Safety

To ensure Trust and Safety in content moderation, human moderators must sift through egregious and non-egregious content to make sure that online platforms remain safe and suitable for us.

With the demand for this skill skyrocketing, it is now imperative that organizations look to emerging geographies to source talent. Sustainable sourcing practices in content moderation have never been more vital to ensuring Trust and Safety.

Join this webinar to hear how sustainable sourcing can impact content moderation, the importance of monitoring the wellbeing of human moderators in content moderation, and how these fit into Environmental, Social, and Governance (ESG) priorities for companies.

Principal Analyst for Impact Sourcing and Sustainability

The webinar will answer key questions, including:

Why is there a need to think about sustainability principles in content moderation? How will this improve trust and safety?
How do sustainable sourcing practices impact content moderation?
Why is moderator wellbeing important for ESG policies for organizations?

Who should attend?

Head of Trust & Safety
Head of content moderation
CHROs and heads of HR
Sustainability leaders
Head of outsourcing
Global sourcing managers
BPO leaders

Rita N. Soni

Abhijnan Dasgupta

GBS Leadership Exchange: Shaping Success for Automotive, Manufacturing, Logistics, and Energy & Utilities GBS

July 28, 2022

GBS Leadership Exchange | Invitation-only event

Shaping Success for Automotive, Manufacturing, Logistics, and Energy & Utilities GBS

July 28, 2022 |

8:30-10 am EDT / 6-7:30 pm IST

Automotive, manufacturing, logistics, and energy & utilities (AMLEU) GBS organizations are evolving enterprises by improving efficiency and effectiveness and enabling new growth. The next wave of evolution for GBS will focus on reaching value beyond arbitrage, growing the enterprise’s top line, and reducing barriers inhibiting GBS-enterprise collaboration.

Join our exclusive GBS Leadership Exchange virtual roundtable, “Shaping Success for Automotive, Manufacturing, Logistics, and Energy & Utilities GBS,” on Thursday, July 28, 2022, 8:30 am – 10:00 am EDT / 6:00 pm – 7:30 pm IST.

In this collaborative session, our analysts will lead a conversation exploring the transformation needed to position AMLEU GBS organizations for sustained success.

What you will take away

Along with our analyst experts, you and your industry peers will share ideas, successful approaches, and key priorities that will shape the future of AMLEU GBS organizations, including:

The 2025 vision for AMLEU GBS organizations
Key areas and enablers for future value creation
Futuristic operating and governance models
Success-driving actions for AMLEU GBS leaders
Success stories from best-in-class peers

Who should attend?

GBS leaders
GBS strategy leaders
GBS site leaders

Virtual Roundtable Guidelines

This event is available to our GBS Leadership Exchange members only. The only price of admission is participation. Attendees should be prepared to share their experiences and be willing to engage in discourse.

Participation is limited to enterprises (no service providers), and Everest Group must approve each attendance request to ensure an appropriate size and mix of participants. The sessions are 90 minutes in duration and include introductions, a short presentation, and a facilitated discussion.

Rohitashwa Aggarwal

Vice President

Anish Agarwal

Practice Director

Razor-sharp Solution Sizing for IT Services – How to Ensure Competitive Pricing | Webinar

July 26, 2022

ON-DEMAND WEBINAR

Razor-sharp Solution Sizing for IT Services – How to Ensure Competitive Pricing

There is clear intentionality as IT applications and infrastructure move to managed services, a shift that the global challenge to find talent across industries accelerated.

Pricing model asks are now moving from simple day rates to more complex pricing constructs, such as pricing for agile pods, weekly pricing, fixed fee, and output and outcome-based pricing. In such scenarios, getting the solution sizing right is often the difference between wins and losses in competitive deal scenarios.

Within a managed services model, providers will also need to correctly translate these underlying solution considerations and the value they bring to the client to ensure that the solution is evaluated for its true merit.

What questions will the webinar answer for the participants?

Why is razor-sharp solution sizing so critical?
What are the important parameters to keep in mind?
What are the common pitfalls to avoid to ensure a competitive fee profile?

Who should attend?

Service providers
Commercial leads
Sales leaders
Pricing team members
Solution design leads
Contracting leads

Achint Arora

Ricky Sundrani

View the event on LinkedIn, which was delivered live on July 20, 2022.

Prateek Gupta

Practice Director

Snakes & Ladders: Are You Ready for the GBS Game? | LinkedIn Live

July 20, 2022

linkedin live

Snakes & Ladders: Are You Ready for the GBS Game?

Global business services (GBS) is a game. There are opportunities. And there are setbacks. 🐍

GBS 2022 is a particularly challenging game to play for leaders. Inflation is pressuring costs. Attrition is gathering steam. Supply chains are crazy. Funding for GBS projects is in question. Oh my!

But with another roll of the dice, possibilities abound: Pull for new services. Supply chain improves. Staff driven by purpose. Take that!

It’s all in how you play the game.

In this LinkedIn Live, our GBS experts and practitioners will discuss the strategies you should consider putting in place, including the “just in case” ones, so you win the ultimate goal of becoming a “GBS recognized as a competitive advantage.” As an attendee, we welcome you to share your experiences and ask the speakers and peer attendees questions.

This LinkedIn Live session will provide meaningful takeaways and practical approaches to address the many challenges and opportunities that await in the remainder of the year.

What questions will the event answer for the participants?

What opportunities and obstacles should GBS leaders prepare for?
What strategies need to be deployed to capitalize on opportunities and overcome obstacles?
What is ophidiophobia, and which of the presenters have it?

Meet the Presenters

Jimit Arora

Partner

Everest Group

Deborah Kops

Executive Advisor, Everest Group

Principal, Sourcing Change

Barbara Hodge

Global Online Editor

Shared Services & Outsourcing Network

Suzanne Leopoldi-Nichols

Chief GBS Officer

WPP, formerly with UPS

Why the Shift to a Managed Services Model for the Contingent Workforce is a Win-Win | Webinar

July 19, 2022

ON-DEMAND WEBINAR

Why the Shift to a Managed Services Model for the Contingent Workforce is a Win-Win

With the struggle to find the right talent and attrition at an all-time high across the globe, the contingent workforce is emerging as the next frontier for disruption and innovation.

The thriving market is driving contingent staffing providers to migrate toward a managed services engagement model. This presents undeniable advantages, such as greater business certainty for staffing firms and opportunities for enterprises to attain high-quality outcomes at low-risk levels with minimal management oversight.

Join this webinar as our speakers dive into the factors driving this shift, expected challenges and opportunities, and insights into the journey towards diversification into the managed services space.

The webinar will answer key questions, including:

Why should staffing providers diversify into the managed services space?
What are the advantages vs. the challenges?
What are the key considerations, potential risks, and pitfalls of a managed services model?
What are the learnings from those who have successfully diversified into the managed services space?

Who should attend?

Staffing service providers
CEOs, CHROs, CSOs, COOs, CIOs
Head of workforce planning
Head of talent acquisition
Talent acquisition managers
Head of outsourcing
Global sourcing managers

Arkadev Basak

Partner

Varun Malik

Practice Director

Priyanka Mitra