Service providers often come up against setbacks in their operations and delivery of services. To effectively tackle these hurdles, it is essential to adopt proactive strategies and practices that enable them to deliver optimal value to their clients.
Everest Group guides members by providing documented facts and objective insights so they can make the best decisions. We’ve observed a range of common service provider trends and inquiries across product strategy, alliance and partnership ecosystem strategy, product marketing strategy, and corporate development. Here are a few of the key challenges we’re helping service providers tackle.
With increasing pressure to deliver differentiated products that can respond to dynamic markets, our forward-looking research can help service provider leaders get their product where it needs to be. We’re helping service providers work through questions like:
Our extensive experience and client collaboration covering alliance and partnership strategies has provided us with the insights to guide service providers within their alliance and partnership ecosystem and help answer questions such as:
We can help service providers move product marketing initiatives forward with practical insights and service provider trends to address concerns like:
We can help you with your business model and strategic planning so you can adapt to changes in the market and make better decisions when facing questions including:
[Everest Group’s] ability to synthesize input from a variety of sources – or even people with different backgrounds and motivations – is really quite extraordinary.
– CIO, leading global mining company
The help was extremely timely and the quality we were looking for – this is what delights us and helps Everest Group to be a trusted partner.
– Executive, Market Development & Insight, global service provider
Is it too forward to tell you that after only a quick skim of this information, I want to cry tears of joy? Others told us they couldn’t get the information and to go away – this is incredibly valuable information to use with our executives.
– VP of Market Intelligence and Insights, technology company
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Our analysis offers a business-first perspective to inform decisions and guide success in a technology-led business transformation effort.
PEAK Matrix® reports assess service provider capabilities, including their strategies and investments that distinguish leaders.
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