IT Service Provider 2023 Forecast: The Top 5 Themes for Growth and Wallet Share | Webinar

January 31, 2023

ON-DEMAND Webinar

IT Service Provider 2023 Forecast: The Top 5 Themes for Growth and Wallet Share

The demand for technology services continues to remain strong, despite being in a recessionary period. However, the nature of these deals is evolving. This webinar will offer service providers insights into the emerging themes, challenges, and growth pockets in the technology services market.

Within technology services, this webinar will deep dive into the top five demand themes – data and AI, cloud, experience, platforms, and security – driving growth for IT service providers in 2023.

We will answer the following questions in this webinar:

What are the unique themes driving enterprise consumption in cloud, data and AI, platforms, security, and interactive services, respectively?
What are the prominent themes that will drive service provider growth?
What should service providers do to gain higher wallet share?

Who should attend?

CIOs and CTOs
IT service provider executives
IT growth leaders
IT functional leaders
Technology leaders

Abhishek Singh

Partner

Vishal Gupta

Vice President

Nisha Krishan

Practice Director

Deepti Sekhri

Senior Analyst

Sangamesh Kadagad

Senior Analyst

Future-proof Your Organization with a Modern and Efficient Core System in the Era of Scarce Budgets | Webinar

January 25, 2023

Webinar

Future-proof your organization with a modern and efficient core system in the era of scarce budgets

January 25, 2023

10:00 AM PT | 1 PM ET

Join Everest Group’s Ronak Doshi and other industry experts on this webinar to understand how modernized, efficient, and future-proof core systems can be created at organizations.

Key takeaways for attendees include:

Considerations and options to modernize core systems in the era of conservative budgets
Methods for a time-tested, future-proof, and scalable core architecture
Ways to accelerate modernization through collaboration with fintech, high-tech, and partner ecosystems

Ronak Doshi

Partner, Everest Group

Bindhu AT

CIO, Wealth Management, BMO

Michael Nitsopoulos

SVP Architecture, Strategy & Innovation, Retail Banking, PNC

Praveen Sharma

VP, Banking & Financial Services Practice, Virtusa

Ayesha Kareem

SVP, Chief Architect - Banking & Financial Services, Virtusa

ALES Talks 2022 – How to Add Value to Global Services? | Webinar #3

January 25, 2023

VIRTUAL EVENT

ALES Talks 2022 - How to add value to global services?

November 17, 2022

3:00 PM Uruguay | 1:00 PM ET

Everest Group’s Rita N. Soni, Principal Analyst for Impact Sourcing and Sustainability, will be speaking at ALES Talks 2022 in a session titled: How to add value to Global Services?

Presenters

Rita N. Soni
Principal Analyst for Impact Sourcing and Sustainability
Everest Group

Atul Vashistha
Chairman
Supply Wisdom

Yogesh Chauhan
Director of ESG, HubSpot

Facundo Cajén
Director for LATAM
GainForest

Rita N. Soni

Principal Analyst for Impact Sourcing and Sustainability

Why GBS Change Management is the Key to Added Value and ROI | Webinar

January 24, 2023

ON-DEMAND WEBINAR

Why GBS Change Management is the Key to Added Value and ROI

WATCH THE WEBINAR ON-DEMAND

Change management is a work in progress for most Global Business Services (GBS) organizations. For stakeholders and users alike, the learning curve that follows the move to a GBS platform can be substantial. With GBS comes a vast array of changes in the way the enterprise works – from processes and policies to technology and relationships.

Successful GBS change management is a continuous endeavor and, when managed as part of everything the organization does, can deliver a significant return on investment and bring added value.

In this webinar, Everest Group experts will uncover effective change management practices. At the center of the discussion lies first-of-its-kind research on 60 leading GBS organizations across the globe, conducted by Everest Group and Sourcing Change.

Our experts will explore:

Why GBS change management is still a work in progress for most organizations
Challenges and best practices to enabling and accelerating success in change management
Prevailing change management personas
Examples of successful change management initiatives
The 12 keys to success

Who should attend?

GBS/SSO leaders
GBS strategy leaders
Transformation and transition leaders
Technology leaders

Rohitashwa Aggarwal

Vice President

Everest Group

Arushi Gupta

Senior Analyst

Everest Group

Deborah Kops

Executive Advisor, Everest Group and Principal, Sourcing Change

Victoria Roehrich

Senior Director of Strategy, Transformation and Change Management PepsiCo

Driving Outsourcing Maturity: The Answer to Economic Uncertainty | Webinar

January 19, 2023

On-Demand Webinar

Driving Outsourcing Maturity: The Answer to Economic Uncertainty

WATCH THIS WEBINAR ON-DEMAND

Entering 2023, enterprises face continued economic uncertainty and are searching for ways to safeguard against the impacts of a pending recession.

Learning from previous economic downturns, enterprises can find significant cost savings and deliver more business value by driving increased outsourcing maturity. Business process services (BPS) offers benefits, including structural cost reductions through labor arbitrage, immediate transformative savings through creative deal structuring, and distribution of risk by making fixed costs variable.

In this webinar, our experts will discuss how a recession could impact the BPS industry and how increasing outsourcing maturity could be the defense enterprises need.

What questions will our experts cover?

How does economic recession impact the BPS industry?
Will the impact of this potential recession be different from previous ones?
How does outsourcing help organizations weather economic uncertainties and periods of recession?
What benefits can organizations capture by driving increased outsourcing maturity?

Who should attend?

Enterprise heads/leaders
GBS/SSO leaders
Vendor managers
Global sourcing managers
Head of outsourcing
Transformation leaders

Shirley Hung

Partner

Rajesh Ranjan

Partner

Prateek Singh

Practice Director

Key Themes to Help Analyst Relations Teams Navigate 2023 | An AR-professional Exclusive Webinar

January 12, 2023

On-Demand Webinar

Key Themes to Help Analyst Relations Teams Navigate 2023 | An AR-professional Exclusive Webinar

Access the on-demand webinar, delivered live on January 12, 2023.

Analyst relations (AR) professionals play an essential role in developing their organization’s agenda around strategic planning and marketing initiatives for 2023. With economic uncertainty ahead, AR teams can help their organizations stay ahead of the curve and ultimately drive new business.

This webinar will prepare AR professionals to influence the thinking of their internal stakeholders on the key trends, dynamics, and likely scenarios to expect in the coming year.

Our speakers will discuss expectations for 2023, including:

What should AR professionals focus on as they plan their team’s agendas for 2023?
How can AR professionals align with the evolving market dynamics faced by their internal stakeholders

This is an AR-professional exclusive webinar. AR professionals should attend from:

IT service providers
Technology providers
BPS providers
Engineering services providers

Manu Aggarwal

Partner

Katrina Menzigian

Vice President, Analyst Relations Engagement

Abhishek Singh

Partner

Key Issues for 2023: Rise Above Economic Uncertainty and Succeed | Webinar

December 13, 2022

LIVE WEBINAR

Key Issues for 2023: Rise Above Economic Uncertainty and Succeed

WATCH THIS WEBINAR ON-DEMAND

As we look toward 2023, economic uncertainty is prime and center. Rising inflation, interest rate hikes, and GDP contraction – matched with low unemployment rates and high talent demand – have left business leaders unsure of what to expect and how to prepare for 2023.

Join Everest Group’s Key Issues 2023 webinar as our experts provide insights into the outlook of the global IT-BP industry and discuss major concerns, expectations, and key trends expected to amplify in 2023.

All the data is based on input from global leaders across enterprises, Global Business Services (GBS), and service providers.

Our speakers will discuss expectations for 2023, including:

The outlook for global services
Top business challenges and priorities
Changes in sourcing spend and service delivery costs
In-demand digital services and next-generation capabilities
The evolving strategy for talent, locations, and the workplace

Who should attend?

CIOs, CDOs, CTOs, CFOs, CPOs
Service providers
GBS / Shared services center heads
Global services leaders
Locations heads

Hrishi Agarwalla

Practice Director

Everest Group

Bhanushee Malhotra

Practice Director

Everest Group

Rajesh Ranjan

Partner

Everest Group

Prashant Shukla

Vice President

Everest Group

How to Accelerate Through Economic Disruption: Strategies for the UK&I and European Markets | Webinar

December 6, 2022

ON-DEMAND WEBINAR

How to Accelerate Through Economic Disruption: Strategies for the UK&I and European Markets

The global macroeconomic environment has experienced considerable ups and downs. Europe and the UK&I (UK and Ireland), in particular, are facing the trifecta of uncertain economic growth: high inflation, geopolitical tensions, and talent tightness – and these are just a few of the disruptions hitting the region.

Our European expert panelists will discuss how a comprehensive approach focusing on technology, business process, locations strategy, and future operating models can help your organisation navigate this crisis.

The panelists will share emerging best practices from leading organisations that are accelerating through the economic disruption and share guidance on how to plan for the future of sourcing.

Who should join the panel?

• CEOs, CIOs and CTOs
• Leaders across Europe/UK&I
• IT/BPO strategy heads
• IT/BPO department heads
• Heads of outsourcing
• Procurement managers
• Global sourcing managers
• Vendor managers

Sandy Khanna

Global Head of Shared Services

Anglo American

Deborah Kops

Executive Advisor Everest Group and Principal, Sourcing Change

Sowmyanarayan Srinivasan

Head of Technology Innovation & Strategic Partnerships

Novartis

Nitish Mittal

Partner Technology Lead, Europe

Everest Group

David Rickard

Vice President Sourcing & Vendor Management

Everest Group

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Scaling Automation Across The Enterprise | Webinar

November 30, 2022

VIRTUAL EVENT

Scaling Automation Across The Enterprise

November 30, 2022

9:00 AM ET | 7:30 PM IST

Catch Everest Group’s Amardeep Modi and Harpreet Makan in this webinar as they share insights from Everest Group’s report, “Scaling Automation Across the Enterprise.” The speakers will explore key success factors and best practices enabling superior business outcomes, including:

Best approaches to scale IA adoption across multiple business functions
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Enterprises’ evolving automation vision and expected outcomes
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Amardeep Modi
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Harpreet Makan
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Nadia Nizar
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Tax Compliance Transformation: Risks and Strategies for Global Management | On-demand Webinar

November 30, 2022

On-demand WEBINAR

Tax Compliance Transformation: Risks and Strategies for Global Management

30 November 2022

3:00 PM CET | 9 AM ET

Everest Group Practice Director, Vignesh Kannan, joins a global panel of experts to discuss global tax complexities. There is more pressure on the tax function to implement controls, provide global transparency, and adequately manage cross-border tax risks. In this webinar, the panel focuses on the Three T’s: Tax, Transformation, and Today, and will provide valuable insight into the tax transformation process.

Watch the on-demand webinar

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Pavlo Boyko
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Csaba Farkas
Global Head of Accounting and Tax Consultancy, TMF Group

Watch the on-demand webinar

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Announcing our inaugural conference: Everest Group Engage, The Pragmatic Edge: Designing Your Future. Learn more.

Category: Webinars