Have you seen the results of our May 2021 Quick Poll on GBS sourcing trends? Read about the changes.


Inside the industry's rotation to digital

Jimit Arora, Partner

Jimit discusses how the industry is rotating to digital and gives specific merger/acquisition examples of how digital disruption is thriving.


About Jimit

Jimit Arora leads Everest Group’s practice focused on serving enterprise customers. This responsibility spans Everest Group’s research offerings focused on executives in IT, sourcing & vendor management, and shared services.

Jimit manages a team of analysts dedicated to serving clients (primarily Fortune 500 companies) on a variety of issues related to their technology and sourcing estates through a combination of published research and custom decision-support engagements. Jimit has significant expertise working with financial services, healthcare and hi-tech enterprises on issues such as sourcing strategy, service provider selection, digital transformation, portfolio optimization, global delivery locations, and risk management.

Most recently, Jimit led Everest Group’s IT Services research practice where he helped launch and scale vertical-specific research practices that are focused on banking & financial services, insurance, healthcare and life sciences.

Jimit's recent reports

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Cloud as a Change Catalyst in Insurance

As insurance firms navigate the post-pandemic landscape with measures to become more nimble and agile, deliver superior customer experience, and run business as[...]

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Webinar Deck: Creating a Future-Ready IT Workforce: What are Enterprises Overlooking?

On April 22, Everest Group hosted a webinar titled, "Creating a Future-Ready IT Workforce: What are Enterpris[...]

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Webinar Deck: Walking the IT Budget Tightrope

On February 4, Everest Group hosted a webinar titled, "Walking the IT Budget Tightrope." With IT budgets expected to flatline in 2021, many org[...]

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Webinar Deck: 2021 Outlook: Recalibrating for Resilience

On December 10, Everest Group hosted a webinar titled, "2021 Outlook: Recalibrating for Resilience." This annual, much-anticipated[...]

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Jimit's blog posts

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Digital Transformation Success Is NOT Rooted in Technology

Here’s a sobering fact: Everest Group research found that 78 percent of [...]

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How to Construct a Digital Transformation Analytics Roadmap

Is data really the new oil fueling digital transformation? Absolutely. A company’s [...]

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Everest Group’s 3rd Annual Service Provider of the Year™ Awards: Did Your IT Services Provider Win?

2017 was a seminal year for IT services. Digital adoption finally broke [...]

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Everest Group’s New IT Service Provider of the Year Awards 2016

Everest Group is proud to release the first edition of its annual [...]

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