Category: Webinars

The Talent Crisis Mystery: Scarcity in Times of Layoffs | Webinar

On-Demand Webinar

The Talent Crisis Mystery: Scarcity in Times of Layoffs

Hiring and retaining talent proved to be the biggest challenge for global services leaders during 2021-2022, impacting enterprises and service providers alike. However, our 2023 Key Issues research shows that talent has dropped from number one to number three on a list of top challenges as the economic slowdown sets in.

Despite a series of mass layoffs by global tech giants, companies continue to hire and retain relevant talent globally. Does that mean the talent crisis has been addressed? Or will talent remain an issue in 2023?

In this webinar, our experts will look at the fundamentals of the talent market and uncover tools and techniques for building a successful talent strategy for 2023-2024.

What questions will this webinar answer for participants?

  • What demand segments are likely to continue to see talent shortages in 2023?
  • What are the mistakes to avoid in the near term to bypass a talent catastrophe in the mid- to long-term?
  • What are strategies for building and retaining future-proof talent?

Who should attend?

  • CIOs, CTOs, CDOs
  • EVPs, SVPs, Senior directors of IT
  • Chief talent officer
  • Chief HR officer
  • Directors of global technology, IT talent strategy
  • Directors of global workforce planning
  • Directors of workforce transformation
Arora Jimit Refresh gray square
Khan Aamir Ashraf
Senior Analyst

Pricing Actions to Capture Outsourcing Savings and Drive Success in 2023 | Webinar

On-Demand Webinar

Pricing Actions to Capture Outsourcing Savings and Drive Success in 2023

The past two years have witnessed a major talent crunch for technology services skills. The rush to pursue digital transformation created mass demand for IT and tech skills, escalating the cost of labor and leading to high wage inflation, attrition, and consequent pressure on pricing.

However, as we enter 2023, attrition has started to cool off, and indicators are pointing to an economic slowdown.

Join this webinar as our pricing experts discuss how enterprises can navigate this environment successfully and avoid overpaying for IT and technology services in 2023.

Our speakers will discuss:

  • How the economic environment is expected to impact outsourced deal pricing through 2023
  • What enterprises can do to ensure their contracts remain competitive in the current environment
  • How to pre-emptively plan for risks, and what to watch for

Who should attend?

  • CIOs and CTOs
  • Vendor managers
  • Strategic sourcing leaders
  • Global sourcing managers
  • Category leaders
  • Service provider solution leads
  • Service provider sales leaders
  • Service provider pricing & commercial leaders
Pant Rohan 01
Practice Director
Sharma Abhishek Refresh gray square
Ujjain Shitika
Practice Director

Sustainability in the New Year: Follow Through on Resolutions for People and the Planet | Webinar


Sustainability in the New Year: Follow Through on Resolutions for People and the Planet

Sustainability has moved from the fringes to the center of strategic planning for CEOs worldwide. For this reason, we recently held a survey to learn how organizations are planning for sustainability in 2023 and uncover the top sustainability approaches and roadblocks.

Join this webinar as we deliver the survey results along with strategies and ESG best practices that incentivize and grow sustainability within the organization.

Quick poll results

Our speakers will also introduce Everest Group’s emerging philosophy for sustainability, which helps organizations remain aware of current conversations, opportunities, competitive advantages, and strategic decision-making.

Our speakers will discuss:

  • The newest trends for 2023 on sustainability
  • Sustainability planning challenges and how to address them
  • Our philosophy for sustainability and how organizations can embrace the business benefits and opportunities

Who should attend?

  • Chief sustainability officers
  • Chief diversity officers
  • Responsible supply chain leaders
  • Sustainable supply chain leaders
  • Actually everyone! ESG cuts across every function
Simonson Eric Refresh gray square
Managing Partner
Soni Rita Refresh gray square
Rita N. Soni
Principal Analyst, Impact Sourcing and Sustainability

IT Service Provider 2023 Forecast: The Top 5 Themes for Growth and Wallet Share | Webinar


IT Service Provider 2023 Forecast: The Top 5 Themes for Growth and Wallet Share

The demand for technology services continues to remain strong, despite being in a recessionary period. However, the nature of these deals is evolving. This webinar will offer service providers insights into the emerging themes, challenges, and growth pockets in the technology services market.

Within technology services, this webinar will deep dive into the top five demand themes – data and AI, cloud, experience, platforms, and security – driving growth for IT service providers in 2023.

We will answer the following questions in this webinar:

  • What are the unique themes driving enterprise consumption in cloud, data and AI, platforms, security, and interactive services, respectively?
  • What are the prominent themes that will drive service provider growth?
  • What should service providers do to gain higher wallet share?

Who should attend?

  • CIOs and CTOs
  • IT service provider executives
  • IT growth leaders
  • IT functional leaders
  • Technology leaders
Singh Abhisek Refresh gray square
Gupta Vishal Refresh gray square
Vice President
Krishan Nisha gray square 1
Practice Director
Sekhri Deepti
Senior Analyst
Senior Analyst

Future-proof Your Organization with a Modern and Efficient Core System in the Era of Scarce Budgets | Webinar


Future-proof your organization with a modern and efficient core system in the era of scarce budgets

January 25, 2023
10:00 AM PT | 1 PM ET

Join Everest Group’s Ronak Doshi and other industry experts on this webinar to understand how modernized, efficient, and future-proof core systems can be created at organizations.

Key takeaways for attendees include:

  • Considerations and options to modernize core systems in the era of conservative budgets
  • Methods for a time-tested, future-proof, and scalable core architecture
  • Ways to accelerate modernization through collaboration with fintech, high-tech, and partner ecosystems
Ronak Doshi
Partner, Everest Group
Bindhu AT
CIO, Wealth Management, BMO
Michael Nitsopoulos
SVP Architecture, Strategy & Innovation, Retail Banking, PNC
Praveen Sharma
VP, Banking & Financial Services Practice, Virtusa
Ayesha Kareem
SVP, Chief Architect - Banking & Financial Services, Virtusa

ALES Talks 2022 – How to Add Value to Global Services? | Webinar #3


ALES Talks 2022 - How to add value to global services?

November 17, 2022
3:00 PM Uruguay | 1:00 PM ET

Everest Group’s Rita N. Soni, Principal Analyst for Impact Sourcing and Sustainability, will be speaking at ALES Talks 2022 in a session titled: How to add value to Global Services?

Register for the webinar


Rita N. Soni
Principal Analyst for Impact Sourcing and Sustainability
Everest Group

Atul Vashistha
Supply Wisdom

Yogesh Chauhan
Director of ESG, HubSpot

Facundo Cajén
Director for LATAM

Register for the webinar

Soni Rita Refresh gray square
Rita N. Soni
Principal Analyst for Impact Sourcing and Sustainability

Why GBS Change Management is the Key to Added Value and ROI | Webinar


Why GBS Change Management is the Key to Added Value and ROI

Change management is a work in progress for most Global Business Services (GBS) organizations. For stakeholders and users alike, the learning curve that follows the move to a GBS platform can be substantial. With GBS comes a vast array of changes in the way the enterprise works – from processes and policies to technology and relationships.

Successful GBS change management is a continuous endeavor and, when managed as part of everything the organization does, can deliver a significant return on investment and bring added value.

In this webinar, Everest Group experts will uncover effective change management practices. At the center of the discussion lies first-of-its-kind research on 60 leading GBS organizations across the globe, conducted by Everest Group and Sourcing Change.

Our experts will explore:

  • Why GBS change management is still a work in progress for most organizations
  • Challenges and best practices to enabling and accelerating success in change management
  • Prevailing change management personas
  • Examples of successful change management initiatives
  • The 12 keys to success

Who should attend?

  • GBS/SSO leaders
  • GBS strategy leaders
  • Transformation and transition  leaders
  • Technology leaders

Driving Outsourcing Maturity: The Answer to Economic Uncertainty | Webinar

On-Demand Webinar

Driving Outsourcing Maturity: The Answer to Economic Uncertainty

Entering 2023, enterprises face continued economic uncertainty and are searching for ways to safeguard against the impacts of a pending recession.

Learning from previous economic downturns, enterprises can find significant cost savings and deliver more business value by driving increased outsourcing maturity. Business process services (BPS) offers benefits, including structural cost reductions through labor arbitrage, immediate transformative savings through creative deal structuring, and distribution of risk by making fixed costs variable.

In this webinar, our experts will discuss how a recession could impact the BPS industry and how increasing outsourcing maturity could be the defense enterprises need.

What questions will our experts cover?

  • How does economic recession impact the BPS industry?
  • Will the impact of this potential recession be different from previous ones?
  • How does outsourcing help organizations weather economic uncertainties and periods of recession?
  • What benefits can organizations capture by driving increased outsourcing maturity?

Who should attend?

  • Enterprise heads/leaders
  • GBS/SSO leaders
  • Vendor managers
  • Global sourcing managers
  • Head of outsourcing
  • Transformation leaders
Hung Shirley Refresh gray square
Ranjan Rajesh Refresh gray square
Singh Prateek square 1
Practice Director

Key Themes to Help Analyst Relations Teams Navigate 2023 | An AR-professional Exclusive Webinar

On-Demand Webinar

Key Themes to Help Analyst Relations Teams Navigate 2023 | An AR-professional Exclusive Webinar

Access the on-demand webinar, delivered live on January 12, 2023.

Analyst relations (AR) professionals play an essential role in developing their organization’s agenda around strategic planning and marketing initiatives for 2023. With economic uncertainty ahead, AR teams can help their organizations stay ahead of the curve and ultimately drive new business.

This webinar will prepare AR professionals to influence the thinking of their internal stakeholders on the key trends, dynamics, and likely scenarios to expect in the coming year.

Our speakers will discuss expectations for 2023, including:

  • What should AR professionals focus on as they plan their team’s agendas for 2023?
  • How can AR professionals align with the evolving market dynamics faced by their internal stakeholders

This is an AR-professional exclusive webinar. AR professionals should attend from:

  • IT service providers
  • Technology providers
  • BPS providers
  • Engineering services providers
Aggarwal Manu Refresh gray square
Vice President, Analyst Relations Engagement
Singh Abhisek Refresh gray square

Key Issues for 2023: Rise Above Economic Uncertainty and Succeed | Webinar


Key Issues for 2023: Rise Above Economic Uncertainty and Succeed

As we look toward 2023, economic uncertainty is prime and center. Rising inflation, interest rate hikes, and GDP contraction – matched with low unemployment rates and high talent demand – have left business leaders unsure of what to expect and how to prepare for 2023.

Join Everest Group’s Key Issues 2023 webinar as our experts provide insights into the outlook of the global IT-BP industry and discuss major concerns, expectations, and key trends expected to amplify in 2023.

All the data is based on input from global leaders across enterprises, Global Business Services (GBS), and service providers.

Our speakers will discuss expectations for 2023, including:

  • The outlook for global services
  • Top business challenges and priorities
  • Changes in sourcing spend and service delivery costs
  • In-demand digital services and next-generation capabilities
  • The evolving strategy for talent, locations, and the workplace

Who should attend?

  • CIOs, CDOs, CTOs, CFOs, CPOs
  • Service providers
  • GBS / Shared services center heads
  • Global services leaders
  • Locations heads

How can we engage?

Please let us know how we can help you on your journey.

Contact Us

"*" indicates required fields

Please review our Privacy Notice and check the box below to consent to the use of Personal Data that you provide.