Category: Webinars

Pricing: Key Trends You Can’t Ignore for 2021 | Webinar

Access the on-demand webinar, which was delivered live on Wednesday, October 21, 2020.

As they say, hindsight is 20/20, and this year is no exception. In this webinar, we’ll look at what we have learned so far in 2020 and what you need to know as you plan for success next year.

Join us as we highlight the important trends in pricing and contracting models for global services that have emerged in 2020 and critical issues to consider as your organization plans for 2021. Our experts will discuss how contractual models have been shifting and what changes to expect in the next year.

What questions will the webinar answer?

  • How are contractual models shifting?
  • When does a managed services model make sense, and what should be considered?
  • How does the move to Agile IT fit into an outsourced IT environment?
  • What competitive trends are we seeing with new deals and renewals?
  • What is likely to change as we look toward 2021?

Who should attend?
This session will help leaders across organizations evaluate impact and uncover opportunities, particularly:

  • Senior executives of Strategic Sourcing, Vendor Management, Contract Management organizations
  • CPOs
  • CIOs

Presenters

Michel Janssen
Chief Research Officer
Everest Group

Amy Fong
Vice President
Everest Group

Abhishek Sharma
Partner
Everest Group

Service Provider Pricing: Key Opportunities to Improve Costs Now | Webinar

We are pleased to announce the alliance between Beaconfield Partners and Everest Group. Beaconfield Partners serves as Everest Group’s Partner in ANZ, providing its clients in the region access to Everest Group’s leading research. Together – with our combined experience, expertise, and insights – we offer clients unmatched value in charting their services and technology journeys.

Access the replay of our 60-minute webinar below which was delivered live on Thursday, October 8, 2020.


Click here to download a PDF of the presentation slides.

When it comes to the pricing of your tech and business services arrangements, do you know what you don’t know? The method and manner of pricing services agreements never stops changing. Some recent changes have come on the scene rapidly and are significant – others are simply incremental shifts. Join us as we explore recent IT and business services transaction pricing changes that we’re seeing in the market.

We’ll cover major disruptions – including our current economic environment; the impact of local and regional restrictions; and, key commercial contract terms. Nothing is off the table.

Be sure to watch and share this webinar to hear our experts share their research-based insights, including those gathered in conversations with executives in the trenches grappling with these issues amidst our current economic realities and future uncertainties.

What questions will the webinar answer?

  • What current pricing-related trends are impacting enterprises, governments, and service providers?
  • Are enterprises still over-paying for service provider services in the face of COVID-19 cost pressures?
  • When and how much should you negotiate on pricing?
  • Is it time to re-evaluate your organization’s agreements?
  • What are the win-win levers to pull?

Who should attend?
This session will help leaders across organization evaluate impact and uncover opportunities:

  • Senior executives of Strategic Sourcing, Vendor Management, Contract Management organizations
  • CPOs, CIOs, COO’s, CFO’s

Presenters

Abhishek-Sharma_opt_opt.jpg
Abhishek Sharma
Partner
Everest Group

Amy Fong
Amy Fong
Vice President
Everest Group

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Tom Reilly
Partner
Beaconfield Partners

About Beaconfield Partners
Beaconfield Partners (“Beaconfield”) is an Australia and New Zealand specialty advisory firm, which helps public and private sector organisations navigate today’s complex digital economy. We primarily focus on the commercial aspects of Digital Transformations and the value that can be achieved.Our services include ICT Planning, Vendor and Market Strategy, Commercial Advisory and Sourcing, Contracting and Negotiations and Benchmarking and Assurance Services.

We are passionate about helping both ‘buyers’ and ‘sellers’ of Technology and Business Services to complete complex transactions and get the most out of their investments. Details available at www.beaconfieldpartners.com, or via https://www.linkedin.com/company/beaconfieldpartners/

About Everest Group
Everest Group is a consulting and research firm focused on strategic IT, business services, and sourcing. We are trusted advisors to senior executives of leading enterprises, providers, and investors. Our firm helps clients improve operational and financial performance through a hands-on process that supports them in making well-informed decisions that deliver high-impact results and achieve sustained value. Our insight and guidance empower clients to improve organizational efficiency, effectiveness, agility, and responsiveness. What sets Everest Group apart is the integration of deep sourcing knowledge, problem-solving skills and original research. Details and in-depth content are available at www.everestgrp.com.

Accelerating the Adoption of Intelligent Automation | Webinar

60-minute webinar delivered live on Thursday, September 24, 2020

What’s the best way to not only drive – but accelerate – the use of Intelligent Automation (IA) across your company? While many enterprises and global business services organizations have begun experimenting with IA – and a few have established Centers of Excellence (CoEs) to secure the right capabilities – most are still struggling with how to fast-track its adoption organization-wide. In this webinar, we will provide insights on the top factors that have the greatest impact in helping companies reach an adoption tipping point.

Download the presentation

What questions will the webinar answer?

  • What are the opportunities for enterprises to encourage and support company-wide IA adoption?
  • What are the opportunities for Global Business Services / Shared Services centers to support enterprise-wide IA initiatives?
  • How are automation CoEs helping to accelerate IA adoption?
  • How are CoE operating models evolving to meet the challenge?
  • What are the emerging talent models for successful IA programs?

Who should attend?

  • Senior executives of Global Business Center and Shared Services organizations
  • Enterprise leaders of global automation programs
  • VP of IT, CIOs
  • Leaders of corporate functions

Presenters

H Karthik
Partner
Everest Group

Anil Vijayan
Vice President
Everest Group

Bharath M
Practice Director
Everest Group

Redefining Workplace Strategy for a Seamless & Connected Experience | Webinar

Everest Group’s Ashwin Ventakasen will be joining other speakers from HCL and Intel in this 45-minute webinar hosted by HCL to discuss how corporate/enterprise leaders need to stay open and receptive to embracing technologies for creating new-age workplaces that address future challenges and opportunities while ensuring employee safety, productivity and performance.

Learn more & register here

When

Friday, September 18; 8:00 AM PST / 11:00 AM New York

Where

Live, virtual session

Speakers

Ashwin Venkatesan
VP, Everest Group

Rakshit Ghura
VP & Global Head, HCL

Stephanie Hallford
VP & GM, BCP, Intel Corporation

Learn more & register here

Transformation of Multi Country Payroll Outsourcing – Why It Matters More Than Ever? | Webinar

Anil Vijayan, Vice President at Everest Group will be speaking at a webinar hosted by Ramco Systems called Transformation of Multicountry Payroll Outsourcing – Why It Matters More Than Ever? He will join a panel of speakers that includes leaders from Standard Chartered Bank and Ramco Systems.

Register for the webinar

The panel will discuss:

  • How global organizations typically run payroll with nuances from the financial industry
  • Multi country payroll outsourcing adoption trends, drivers and relevance in the current world
  • Key decision factors to keep in mind
  • Insights to help you future ready your global payroll

When

September 17; 3:30 PM Singapore; 1:00 PM IST; 5:30 PM AEST; 11:30 AM GST

Where

Live, virtual event

Presenters

Anil Vijayan
Vice President, Everest Group

Jessica Frot
Global Head of Payroll, Standard Chartered Bank

Rohit Mathur
CEO, HR & Payroll, Ramco Systems

Register for the webinar

Impact of COVID-19 Beyond WFH: The Future of Delivery and Locations Strategies | Webinar

60-minute webinar delivered live on Thursday, September 10, 2020.

Download the Presentation Deck

It’s no secret that COVID-19 has been one of the most significant disruptors of our time – and global services delivery has not escaped the impact.

In this webinar, we move beyond commiseration and conjecture and provide a fact-based view of the already-visible effects of the pandemic based on our extensive tracking of outsourcing deals, new global business / shared services centers, location-specific trends, and service provider developments.

Our experts will take a deep dive into the implications of these developments on your future delivery and locations strategies, such as key changes to delivery portfolios, trends in onshoring vs. offshoring, locations portfolio consolidation vs. diversification, rise in large scale hubs vs. small scale centers, and adoption of a remote / work from home delivery model.

The webinar will also provide perspectives on how your organization can benefit from a design-principles-led locations portfolio approach to account for the increasing complexity of locations decisions.

What questions will the webinar answer?

  • How has COVID-19 impacted outsourcing and offshoring services?
  • How do global enterprises seem to be changing their delivery strategies (e.g., sourcing model, shoring mix, investments in digital and transformation)?
  • What changes are we already seeing in leverage of delivery locations (onshore/nearshore/offshore); how is things likely to change going forward?
  • What changes will we see in how enterprises orchestrate their delivery portfolios (e.g., integrate remote delivery, hubs vs. spokes vs. satellites, growth in tier-2/3 cities)?
  • How should firms navigate this massive disruption by going back to design principles?

Who should attend?

This session will help leaders across organization evaluate impact and uncover opportunities:

  • Senior executives of Strategic Sourcing, Vendor Management Contract Management organizations
  • Location portfolio strategy professionals
  • Head of workforce strategy
  • Global business / shared services centers executives
  • CPOs, CIOs
  • Service provider executives

Presenters

Michel Janssen
Chief Research Officer
Everest Group

Hrishi Agarwalla
Practice Director
Everest Group

Anurag Srivastava
Vice President
Everest Group

Diversify to Differentiate – Think India, Think Next! | Webinar

Everest Group CEO Peter Bendor-Samuel will be speaking in a webinar hosted by Nexdigm in a session titled India – A Favorable Destination for Global Capability Centers.

India has been a preferred destination for Global Capability Centers of global companies due to its large talent pool, young demographics, ready infrastructure, and appropriate policy support. The market size of the Indian GCC industry stands at $28.3 billion. With 1,500+ Global Capability Centers currently, the panel will discuss why the count is expected to grow significantly in the next few years.

Register for the event

When

September 9, 2020; 10:00 AM to 11:15 AM CDT; 8:30 PM to 9:45 PM IST

Where

Live, virtual event

Presenters

Peter Bendor-Samuel
CEO, Everest Group

Rajiv Kumar
Joint Secretary, Ministry of Electronics & IT
Government of India

Dr. TV Nagendra Prasad
Consul General of India at San Francisco

Jerry Kinnick
President, Continuum Global Solutions.

The discussion will be moderated by leaders from Nexdigm – Marc Lessem, Senior Executive Director and Alpana Shirgaonkar, Executive Director, Business Process Managament.

Register for the event

Outsourcing Pricing Opportunities for the Next Normal | Webinar

Do you thoroughly understand how the current economic environment has impacted outsourcing pricing?  And do you have a clear game plan on how to take advantage of the opportunities underfoot? As a part of the tailspin of COVID-19, recent changes to pricing constructions have emerged quickly – some are simple shifts, while others are significant.

In this webinar, we’ll partner with IAOP to share our research-based insights on what you need to know about the recent IT and BPO transaction pricing changes. As well as share our expertise on when and how you should approach the topic of pricing with your provider, while preserving the sense of “partnership” you’ve built.

You’ll hear research-based insights, including those gathered in conversations with executives in the trenches grappling with these issues amidst our current economic realities and future uncertainties.

Register

What questions will the webinar answer?

  • How is the next normal impacting your providers’ business model – and how is that changing pricing?
  • What are the latest pricing trends impacting enterprises and service providers?
  • Are there areas of high variation in my commercial contracts that could lead to seemingly counter-intuitive deal pricing behavior?
  • Are there near-term price shift due to our current economic environment that I should be prepared for?
  • In what direction are outsourcing contract tenets trending?
  • Is it time to re-evaluate our organization’s agreements?

Who should attend and why?

This session will help leaders across organizations evaluate impact and uncover opportunities:

  • Senior executives of Strategic Sourcing, Vendor Management, Contract Management organizations
  • CPOs, CIOs

When

Thursday, September 3, 2020; 11:30 AM ET / 8:30 AM PT

Where

Live, virtual event

Presenters

Michel Janssen
Chief Research Guru, Everest Group

Amy Fong
Vice President, Everest Group

Abhishek Sharma
Partner, Everest Group

Can’t join us live? Register anyway!

All registrants will receive an email (typically within 1-2 business days of the live presentation) containing the link to the slides and on-demand playback.

Register

Virtual Roundtable: New Winners, New Losers in the Outsourcing Supplier Landscape

90-minute virtual roundtable on Wednesday, September 2, 2020; 11:00 a.m. – 12:30 p.m. ET

Request to Attend

The Coronacrisis has required service providers to handle the turmoil of work from home, medical absenteeism, and an economic downturn. Some providers have fared better than others. In this interactive discussion we’ll talk about which suppliers are emerging as leaders and which suppliers are falling behind, and participants will share their experiences as they settle into the next normal.

Who should attend

Outsourcing category and supplier managers for BPO, IT services, and engineering services

What will you learn

Participants will discuss the characteristics that differentiate suppliers that successfully navigated the early days of the crisis; the current outsourcing market and attributes of a winning model; and, which providers are financially outperforming their peers.

Virtual roundtable hosts

Jimit Arora, Partner

Amy Fong, Vice President

Virtual roundtable guidelines

The only price of admission is participation – attendees should be prepared to share their experiences and be willing to engage in discourse.

Participation is limited to enterprises (no service providers), and Everest Group must approve each attendance request to ensure an appropriate size and mix of participants.

Request to Attend

Outsourcing Pricing: Key Opportunities to Improve Costs Now

When it comes to outsourcing pricing, do you know what you don’t know? The method and manner of pricing outsourcing deals never stop changing. Some recent changes have come on the scene rapidly and are significant – others are simply incremental shifts. Join us as we explore recent IT and BPO transactions pricing changes that we’re seeing in the market.

We’ll cover major disruptions – including our current economic environment; the impact of geopolitical restrictions; and, key commercial contract terms. Nothing is off the table.

Be sure to join this SIG-hosted webinar to hear our experts share their research-based insights, including those gathered in conversations with executives in the trenches grappling with these issues amidst our current economic realities and future uncertainties.

>Learn more and register today

What questions will the webinar answer?

  • What current pricing-related trends are impacting both enterprises and service providers?
  • Are there areas of high variation in my commercial contracts that could lead to seemingly counter-intuitive deal pricing behavior?
  • Are there near-term price movements that I should expect and be prepared for?
  • In what direction are outsourcing contract tenets trending?
  • Is it time to re-evaluate our organization’s agreements?

When

August 27, 2020 at 1:00pm EST

Speakers

Amy Fong
Vice President, Everest Group

Michel Janssen
Chief Research Officer, Everest Group

Abhishek Sharma
Partner, Everest Group

Learn more and register today

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