Analyzing the EU AI Act Impact for Global Businesses | Webinar

April 18, 2024

LIVE WEBINAR

Analyzing the EU AI Act Impact for Global Businesses

April 18, 2024 |

10:30 a.m. BST | 11:30 a.m. CEST | 12:30 p.m. EEST | 3:00 p.m. IST

Regulation in the AI space is about to change significantly with the introduction of the EU AI Act. How will this new legislation affect enterprises in the EU and beyond?

This webinar, hosted by Everest Group Partners Anil Vijayan and Nitish Mittal alongside Mark Lewis, Senior Consultant at Stephenson Harwood LLP, will dive into this first-of-its-kind regulation and its implications for enterprises, tech providers and tech service providers. They will discuss how to prepare for the legislation’s effects, including its extraterritorial impact, as the introduction of this comprehensive AI-focused legislation affects other global locations.

Join this event and gain insights into the potential repercussions of this legislation, with advice for best practices and key considerations to make when implementing AI tools in light of this new Act.

What questions will the webinar answer for the participants?

What is the state of the global regulatory environment with regards to AI?
What is the anticipated impact of the EU AI act for various stakeholders?
How can enterprises prepare for the Act coming into effect?

Who should attend?

CIOs
CEOs
CTOs
CSOs
COOs
ITS/BPS strategy heads
CXOs
BU heads

Mark Lewis

Senior Consultant

Stephenson Harwood LLP

Nitish Mittal

Partner

Everest Group

Anil Vijayan

Partner

Everest Group

Maximizing Value in Business Process Outsourcing Contracts | Webinar

April 16, 2024

oN-DEMAND WEBINAR

Maximizing Value in Business Process Outsourcing Contracts

WATCH THE WEBINAR ON-DEMAND

In business process outsourcing, enterprises need to ensure that their engagements are not only adding value but aligning with their overarching priorities.

Watch this webinar where our pricing analysts discussed how enterprises can drive more value in their outsourced contracts amid the current global economic slowdown. They covered key strategies that address cost reduction and service quality improvements, as well as ways to drive positive business impact through digital and transformation initiatives in outsourced relationships.

What questions did the webinar answer for the participants?

What are enterprises’ top priorities as we dig deeper into 2024?
What are the key value drivers for enterprises in business process outsourcing engagements?
What is the total impact that these value drivers could bring in business process outsourcing engagements?

Who should attend?

CIOs, CTOs, CDOs
BPS executives
BPS strategy leaders
BPS department leaders
GBS leaders managing
BPS outsourcing contracts

Rahul Barwe

Vice President

Everest Group

Sahil Shah

Practice Director

Everest Group

Kunal Verma

Vice President

Everest Group

AI-driven Sourcing: Discover the Best-in-Class Features in Autonomous Sourcing Tools | Webinar

April 11, 2024

ON-DEMAND WEBINAR

AI-driven Sourcing: Discover the Best-in-Class Features in Autonomous Sourcing Tools

WATCH THE WEBINAR ON-DEMAND

Sourcing organizations are increasingly trying to make their processes more efficient through digital adoption. While e-Sourcing tools were the starting points for this digital transformation, they have evolved and are now enhanced by the addition of automation and artificial intelligence.

Watch this webinar where our analysts offered insights into the complex technology landscape of autonomous sourcing tools. They also discussed the various functionalities autonomous sourcing tools offer across the sourcing workflow, providing a clear understanding of their impact and benefits.

What questions did the webinar answer for the participants?

What does the autonomous sourcing technology landscape look like?
What is the current state of adoption of automation in sourcing technologies?
What are the best-in-class features and functions to look for in an autonomous sourcing tool?

Who should attend?

Enterprises
Chief procurement officers (CPO)
Global sourcing managers
Vendor managers/vendor relationship managers
Procurement managers
Supplier relationship management technology providers
Supplier management leaders
Technology providers offering autonomous sourcing solutions

Amy Fong

Partner

Amit Lad

Senior Analyst

Bhanushee Malhotra

Practice Director

Locations and Workforce Strategy 2024: Insights, Trends, and Key Priorities | Webinar

March 19, 2024

On-Demand webinar

Locations and Workforce Strategy 2024: Insights, Trends, and Key Priorities

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What crucial insights from last year can locations and workforce strategy leaders apply to 2024, and what will be the critical priorities this year and beyond?

In this webinar, our experts explored the anticipated trends shaping 2024’s workforce and locations strategies. We discussed the impact of geopolitical and macroeconomic changes on locations, as well as the potential future direction of shoring strategies.

Attendees gathered beneficial insights into strategic workforce decision-making for 2024 and ongoing, with a focus on methodologies for creating an optimized, balanced locations portfolio.

What questions did the webinar answer for the participants?

What are the key learnings from 2023 in the locations and workforce strategy space?
What are the top strategic priorities for locations and workforce strategy heads in 2024?
Which locations offer untapped talent potential?
How can locations and workforce strategy leadership leverage key trends for 2024 to achieve an optimal locations portfolio?

Who should attend?

Location strategy heads
Workforce strategy heads
Delivery heads
GBS strategy heads
Global sourcing heads
CHROs
HR heads
SVM teams

Parul Jain

Vice President

Everest Group

Sumit Kumar

Practice Director

Everest Group

Global Services Lessons Learned in 2023 and Top Trends to Know for 2024 | Webinar

March 12, 2024

on-demand webinar

Global Services Lessons Learned in 2023 and Top Trends to Know for 2024

WATCH THE WEBINAR ON-DEMAND

As we move into 2024, business leaders stand at the intersection of uncertainty and opportunity. Macroeconomic and geopolitical landscapes, coupled with cost and margin pressures, pose potential speed bumps to the growth of global services in 2024.

Watch this webinar where our expert analysts presented the successes, challenges, and transformative trends that defined the global services industry in 2023 and discussed the opportunities that lie ahead for business leaders in 2024.

Attendees gathered valuable insights to shape a forward-looking strategy for their global services delivery and learnt successful approaches adopted by enterprises and service providers, including service delivery locations, sourcing strategy (in-house/GBS vs. outsourced), deal trends, talent strategy, and cost optimization strategy.

What questions did the webinar answer for the participants?

How did the global services industry perform in 2023?
What are the key trends and outlook for the global services market in 2024
What are the observed trends across service delivery location strategies for enterprises and service providers?
How are sourcing strategies (in-house/GBS vs. outsourced), enterprises’ leverage of service providers, and the nature of deals expected to evolve?

Who should attend?

CEOs and CXOs
Buyers and providers of services
Locations portfolio strategy professionals
Leaders of workforce strategy
Global sourcing managers
Vendor managers
GBS Leaders

Hrishi Raj Agarwalla

Vice President

Prashray Kala

Partner

Jyoti Kumari

Senior Analyst

Delivering Commercial Value in Outsourcing Contracts to APAC Clients in 2024 | Webinar

March 7, 2024

on-demand webinar

Delivering Commercial Value in Outsourcing Contracts to APAC Clients in 2024

WATCH THE WEBINAR ON-DEMAND

Last year, the outsourcing industry faced a noticeable slowdown in demand. Now, with nudges at a potential recovery in the latter part of 2024, enterprises in the APAC region should proactively prepare for the possibility of a resurgence in pricing. Similarly, service providers must assess how they can seamlessly deliver the commercial benefits of generative AI and other innovative technologies.

In this webinar, Everest Group’s pricing experts explored what this means for Asia-Pacific outsourcing pricing trends in 2024, what is shaping these trends, and the outlook.

What questions did the webinar answer for the participants?

What are the key expectations and unique requirements in APAC for buyers of outsourcing services?
How has pricing changed since 2023?
What factors will likely determine price movement in 2024, and how can enterprises be prepared?

Who should attend?

CIOs, CTOs, CDOs
IT executives and strategy leaders
BPO department leaders
GBS leaders managing IT and BPO outsourcing contracts
Service providers: Pricing leaders, Solutioning leaders, Pre-sales leaders, Large pursuits leaders

Dev Gaba

Practice Director

Everest Group

Rahul Gehani

Partner

Everest Group

Abhishek Sharma

Partner

Everest Group

Nirati Sinha

Practice Director

Everest Group

Engineering Services in 2024: The Market Outlook and Commercial Trends | Webinar

March 5, 2024

on-demand webinar

Engineering Services in 2024: The Market Outlook and Commercial Trends

WATCH THE WEBINAR ON-DEMAND

While the professional services market experienced a slowdown last year, engineering services emerged as a standout performer among other segments.

In this webinar, our analysts examined the past performance and future prospects of the engineering services sector. Participants gained valuable insights into the pricing outlook, commercial dynamics, market attractiveness, and evolving buyer expectations for engineering services. Finally, we explored emerging trends and future projections.

What questions did the webinar answer for the participants?

How did the engineering services market perform in 2023?
What are the latest enterprise objectives and recent commercial trends in this space?
How will the engineering services market shape out in 2024, and what can service providers do to improve win rates in deals?

Who should attend?

Service providers
Sales leaders
Pricing team members
Solution design and contracting leads
Engineering services leads
Analyst and advisory relations
Engineering department heads, Head of information systems and R&D
CPOs
Global sourcing heads, category managers, sourcing strategy professionals, vendor management leaders

Achint Arora

Partner

Everest Group

Amanpreet Manchanda

Practice Director

Everest Group

Nishant Udupa

Practice Director

Everest Group

Decoding Supplier Relationship Management Technologies: What Are the Best-in-Class Functionalities and Features? | Webinar

February 27, 2024

ON-Demand Webinar

Decoding Supplier Relationship Management Technologies: What Are the Best-in-Class Functionalities and Features?

WATCH THE WEBINAR ON-DEMAND

Enterprises are increasingly focusing on transforming supplier management activities through digital adoption to improve efficiency and relationships. However, the supplier management technology landscape is complex. Technology providers have varying capabilities and focus areas within the supplier management space, making it difficult for enterprises to choose and implement.

In this webinar, our analysts unpacked how enterprises can better understand the supplier relationship management (SRM) technology landscape and highlight the best-in-class functionalities and features.

What questions did the webinar answer for the participants?

What does the SRM technology landscape currently look like?
What are the best-in-class functionalities and features that enterprises should look for when adopting an SRM tool?
What does a high-level assessment of the functionality and solutioning elements of various technology providers offering SRM tools entail?

Who should attend?

Enterprises
Chief procurement officers (CPO)
Global sourcing managers
Vendor managers/vendor relationship managers
Procurement managers
Supplier relationship management technology providers
Procurement suite providers
Procurement outsourcing service providers

Amit Lad

Senior Analyst

Everest Group

Bhanushee Malhotra

Practice Director

Everest Group

Akash Thunga

Senior Analyst

Everest Group

Impact Sourcing: Empowering Communities, Transforming Business, and Creating Long-term Impact | Webinar

February 22, 2024

oN-demand webinar

Impact Sourcing: Empowering Communities, Transforming Business, and Creating Long-term Impact

WATCH THE WEBINAR ON-DEMAND

With the talent demand-supply gap continuing to persist globally, providers and enterprises are increasingly leaning on alternate talent acquisition channels and models to address their resourcing needs. Impact sourcing has emerged as a strong and effective option in the global services segment and has become a model of choice for many leading service providers globally.

Watch this webinar as our impact sourcing experts shed light on the successes and trends developing in the impact sourcing space. Participants got a view into the ecosystem of impact sourcing, how providers, buyers, industry bodies, governments, and NGOs are undertaking several of their own initiatives, and the results they are seeing.

What questions did the webinar answer for the participants?

How is the impact sourcing model continuously evolving the business case?
What are service providers doing to enhance the adoption of this model?
How are buyers responding to services delivered by impact workers?
What are the emerging trends in impact sourcing and what is the outlook?

Who should attend?

Impact sourcing providers
Talent and DE&I leaders
Sustainability leaders
Sourcing and procurement leaders
CPOs
Category managers
Supplier management leaders

Aishwarya Barjatya

Practice Director

Sailesh Hota

Practice Director

Rita N. Soni

Principal Analyst, Impact Sourcing & Sustainability Research

Key Issues in EMEA: Addressing 2024’s Challenges and Emerging Sourcing Trends | Webinar

February 15, 2024

On-demand Webinar

Key Issues in EMEA: Addressing 2024’s Challenges and Emerging Sourcing Trends

WATCH THE WEBINAR ON-DEMAND

In an era characterized by continual change, evolving market dynamics, and an unwavering demand for progress, enterprises must embrace innovation while effectively managing change.

In this webinar, our analysts presented invaluable insights gathered from Everest Group’s 2024 Key Issues survey, specifically focusing on how issues will impact EMEA. The webinar addressed the challenges that companies in the EMEA region will face in 2024 and how they can think about addressing them.

Participants got a view into the perspectives of industry leaders in the IT-BP sector, heard the major concerns, expectations, and emerging trends for 2024, and learnt actionable recommendations.

What questions did the webinar answer for the participants?

What are the key issues that businesses are anticipating in 2024
How will issues specifically impact EMEA?
What are some of the strategies businesses can leverage?

Who should attend?

C-level executives in EMEA
Service and technology providers in EMEA

Rohitashwa Aggarwal

Partner

Bhanushee Malhotra

Practice Director

Nitish Mittal

Partner

Ricky Sundrani

Partner

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Category: Webinars