Category: Webinars

Why Inclusivity is Essential in Building Your Tech Talent Workforce | LinkedIn Live

LINKEDIN LIVE

Why Inclusivity is Essential in Building Your Tech Talent Workforce

March 24, 2022 |
11:00 AM CDT | 12:00 PM EDT

The boom in hiring for engineering and IT skills has been met with a global imbalance between the demand and available supply of these needed skills. To navigate the talent shortage challenge, businesses are revamping their strategies and putting a greater focus on initiatives like inclusivity to find talent. Targeting marginalized and excluded groups and even exploring new geographies provides businesses with the opportunity to uncover and acquire new tech talent.

Join this LinkedIn Live session to learn:

  • How businesses are turning to alternative sources of talent to meet the tech talent need
  • What businesses should be doing to search for tech talent
  • What can be learned from other business sector

What’s Next in Extraordinary Customer Experiences | Webinar

Join this webinar titled, What’s Next in Extraordinary Customer Experiences, as Everest Group CEO Peter Bendor-Samuel, joins Accenture Senior Managing Director John Bolze and Amelia Founder and CEO Chetan Dube to discuss: 

  • The essential goals and considerations for creating extraordinary customer experiences
  • The new frontier in end-user support and what it means for business
  • Some of the new technologies making these experiences possible

Register for the webinar

When

Thursday, March 24, 2022, at 3:00 pm CDT, 4:00 pm EDT, 9:00 pm GMT, 2:30 am IST

Where

Live, virtual event

Presenters

Peter Bendor-Samuel
CEO
Everest Group

John Bolze
Senior Managing Director
Accenture

Chetan Dube
Founder & CEO
Amelia

Register for the webinar

 

Digital Transformation Is All about People and Digital Adoption Is Critical | Webinar

Join Everest Group Practice Director, Sharath Hari N, in this webinar as he examines why digital adoption is key in enabling people to adapt to any digital change, and how Digital Adoption Platforms (DAPs) can help.

Register for the webinar

When

Wednesday, March 23, 2022, at 7:00 am CST, 8:00 am EST, 1:00 pm GMT, 6:30 pm IST

Where

Live, virtual event

Presenters

Sharath Hari N
Practice Director
Everest Group

Norman Laezer
Head of Engineering Excellence Services
Hella

Hartmut Hahn
CEO & Co-founder
Userlane

Register for the webinar

 

How are European Organisations Riding the Global Services Headwinds? | Webinar

ON-DEMAND WEBINAR

How are European Organisations Riding the Global Services Headwinds?

Access the on-demand webinar, which was delivered live on March 22, 2022.

Steeply climbing salaries and outsourcing rates, dwindling talent pools, and increasing customer expectations of service are causing organisations across Europe to feel the heat and break budgets when it comes to global services. Because these challenges will likely persist throughout the year, European organisations need to adjust and refresh their strategies.

Watch this on-demand webinar to discover how leading European organisations are solving global services challenges by creating solutions and adopting best practices, including:

  • Using impact sourcing to reach untapped and affordable talent pools in other geographies
  • Adjusting operating models for a higher emphasis on automation and technology to increase the productivity of existing employees
  • Price Benchmarking to obtain real-time and reliable data on pricing and performance metrics
  • Exploring alternate locations for agility

Our experts address:

  • The key global services challenges and best practices to solve these challenges for European organisations as they come out of the pandemic
  • The areas enterprises should be looking for talent

Who should attend?

  • CIOs
  • CTOs
  • CDOs
  • IT and BPO leaders
  • Sourcing leaders
  • Strategy leaders
  • GBS leaders
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Practice Director
David Rickard
Vice President
Sundrani Ricky Refresh gray square
Vice President

Using Technology For Growth | Fireside Chat | Webinar

Everest Group Partner Ronak Doshi will be speaking at the India-USA Trade Connect event hosted by the Indo-American Chamber of Commerce (IACC). Join him for this fireside chat along with Vaidyanathan Chandrashekhar, Co-founder & Chief Strategic Officer of Congruent Solutions and RJ. Lakshmikantha, VP South Asia & MD India, Fluid Control & Pneumatics Emerson.

Register for the event

When

Wednesday, March 16, 2022, at 12:15 pm EST, 9:45 pm IST

Where

Live, virtual event

Presenters

Ronak Doshi
Partner
Everest Group

Vaidyanathan Chandrashekhar
Co-founder & Chief Strategic Officer
Congruent Solutions

RJ. Lakshmikantha
VP South Asia & MD India, Fluid Control & Pneumatics
Emerson

Register for the event

Revolutionizing Health Care: Fusing Data Analytics & Human-Centered Design | Webinar

Everest Group Partner Abhishek Singh, will join experts from Optum and Fierce Healthcare in this webinar titled Revolutionizing Health Care: Fusing Data Analytics & Human-Centered Design. 

Register for the event

When

Monday, March 14, 2022, at 4:00 pm CDT, 5:00 pm EDT, 10:00 pm GMT, 3:30 am IST

Where

Live, virtual event

Presenters

Abhishek Singh
Partner, Everest Group

Paige Minemyer
Fierce Healthcare

Dan Makoski
Optum

Steve Griffiths
Optum

Register for the event

How to Manage the Ukraine-Russia Impact on Service Delivery | LinkedIn Live

LinkedIn Live

How to Manage the Ukraine-Russia Impact on Service Delivery

March 10, 2022 |
8:30 AM CST | 9:30 AM EST | 2:30 GMT | 8 PM IST

The service delivery ecosystem has been disrupted in nearly every region of Ukraine and its bordering countries such as Poland, Romania, and the Baltic States in the Central and Eastern Europe (CEE) region. As businesses move into recovery mode, what do they need to know and what can be done now as the conflict persists?

Everest Group and the Shared Services & Outsourcing Network (SSON) hosted a LinkedIn Live event to discuss the effects of the Russia-Ukraine war on service delivery and actions global business services / shared services organizations, enterprises, and global services firms should take as they immediately recover and plan for the coming months.

Watch the replay of the LinkedIn Live session to learn:

  • Impacts of the conflict on service delivery in Ukraine and the broader CEE region
  • Key actions and measures for enterprises that already have or are considering investments in Ukraine
  • Recovery plans to address the various scenarios of the conflict

Our Panel

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Julian Herbert
Vice President
Everest Group
BarbaraHodge
Barbara Hodge
Global Editor-in-Chief
Shared Services & Outsourcing Network (SSON)
JD
Janusz Dziurzynski
Global Information & Digital Technology Manager
BAT
Deborah Kops 1
Deborah Kops
Principal and Co-founder
Sourcing Change
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Eric Simonson
Managing Partner
Everest Group

5 Success-driving Actions: How to Unlock Untapped, Affordable Talent | Webinar

ON-DEMAND WEBINAR

5 Success-driving Actions: How to Unlock Untapped, Affordable Talent

Impact sourcing is a socially responsible way to find untapped, affordable talent while promoting inclusivity and allowing organizations to reap substantial business benefits, including:

  • Contributing to a holistic environmental, social, and governance (ESG) program
  • Increased sales as more consumers choose to buy from forward-thinking businesses
  • Access to new workers in untapped talent pools in different regions
  • Better talent retention through improved work cultures

Watch this webinar as our experts reveal key findings from our recent Impact Sourcing Specialist State of the Market report. We shed light on how impact sourcing is helping enterprises and service providers mitigate challenges such as high attrition and talent costs and shortages, while supporting the welfare of communities.

Our experts explore:

  • What is impact sourcing?
  • Why is it becoming a strategic imperative for more and more organizations?
  • What does the impact sourcing landscape look like?
  • How has impact sourcing adoption evolved over the years?
  • How do organizations put impact sourcing into practice?
  • Case study experiences and feedback from buyers leveraging services from impact sourcing specialists

Who should attend?

  • Chief sustainability officers
  • Chief diversity officers
  • Sourcing and vendor managers
  • Procurement managers
  • Global business services (GBS) / shared services center leaders

Watch the Webinar On-Demand

Resilient Digitization – Your Highway to Enterprise Transformation | Webinar

Everest Group Partner, Anil Vijayan, will join expert panelists in this webinar, hosted by SSON, to discuss how enterprises can unlock business value with Artificial Intelligence (AI) as part of their digital transformation journey.

During this session, attendees will learn how to:

  • Utilize AI-based technology insights for digitization, digital transformation, and the creation of new economies of scale
  • Unlock business value from documents using AI as part of the equation
  • Accelerate frictionless operations and drive cost reduction, process efficiency, and improved customer experience

When

Tuesday, March 8, 2022, at 9:00 am CST, 10:00 am EST, 3:00 pm GMT, 8:30 pm IST

Where

Live, virtual event

Presenters

Anil Vijayan
Partner
Everest Group

Raman Kapil
Head of Asset Services and Wealth Management Technology
The Depository Trust & Clearing Corporation (DTCC)

Praveen Kombial
Vice President, Global Sales Head
EdgeVerve

Hyper-personalization Using Customer Data Platforms (CDPs) | On-demand Webinar

Watch this on-demand webinar as Everest Group Practice Director Arpit Mehra discusses how to achieve hyper-personalization using new-age marketing analytics solutions such as Customer Data Platforms (CDPs).

The speakers explore:

  • Shortcomings in traditional DMP and CRM systems
  • Definition and benefits of CDPs
  • Key trends and evolving dynamics of the CDP market
  • Financial considerations, including TCO, Time-to-value, and IRR
  • Contextualization to business requirement
  • Deployment of new features and change requests
  • Importance of customized CDP approach for enterprises

Watch Now

Where

On-demand

Presenters

Arpit Mehra
Practice Director
Everest Group

Vijay Mannur
Practice Head – Marketing Analytics
Quantiphi

Watch Now

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