Automation NEXT™ – Maximizing ROI from investments in Intelligent Automation | Webinar

August 23, 2023

Webinar

Maximizing ROI from investments in intelligent automation

August 23, 2023

12:00 PM EST, 9:30 PM IST

Catch Everest Group Partner, Abhishek Singh, and other panelists in this webinar as he delivers insights into trends related to Intelligent Automation (IA) that will help participants craft a robust IA strategy and maximize ROI through a mix of business casing, playbook creation, and peer learning.

Abhishek Singh

Partner, Everest Group

Kevin Dombrowski

Director, Application Delivery, Oil-Dri Corporation of America

Kevin Song

Automation Practice Lead, Sage IT

Steve Tsuchiyama

Vice President & General Manager, Process Discovery, Automation Anywhere

The Pivotal Role of Digital Transformation Consulting for Today’s Enterprise | Webinar

August 22, 2023

ON-DEMANd Webinar

The Pivotal Role of Digital Transformation Consulting for Today's Enterprise

WATCH THE WEBINAR ON-DEMAND

Digital transformation consulting has become pivotal as enterprises progress on their digital transformation journeys. Enterprises are finding that bringing digital transformation consultants into the initial transformation phases – before digital landscapes become too complex – can significantly increase value and visibility.

Enterprises are more motivated than ever to make strides in their digital transformation efforts, despite the current macroeconomic environment, creating heightened demand and a booming market for digital transformation consulting.

Watch this webinar as our experts present digital transformation consulting market trends and the current landscape. They offer advice to service providers on ways to improve their offerings as enterprises look for end-to-end services.

What questions does the webinar answer for the participants?

Why and how are enterprises turning to digital transformation consulting services to uncover more value?
How are service providers adapting to new market conditions?
What are the key movements in the digital transformation consulting market?

Who should attend?

Digital CTO, CIO, CDO, IT strategy heads
Provider CXO, EVPs, SVPs, VPs, MDs of digital consulting arms, Heads of consulting practices

Suseel Menon

Practice Director

Nitish Mittal

Partner

Parul Trivedi

Practice Director

Masterclass in Managing Your Locations Portfolio and Workforce Strategies | Webinar

August 17, 2023

ON-DEMAND WEBINAR

Masterclass in Managing Your Locations Portfolio and Workforce Strategies

Access the on-demand webinar, delivered live on August 17, 2023.

Is your location portfolio and workforce strategy primed to manage black swan events, persisting economic uncertainties, cost and price pressures, and the geopolitical changes of today’s business landscape?

Watch this webinar as Everest Group experts deliver approaches to secure maximum value from delivery location portfolios and offer exclusive insights into the best practices for managing location portfolios and workforce strategies.

Whether you hold the reins as a sourcing leader, a delivery head, or a workforce strategy executive, this engaging webinar will provide you with valuable insights and actionable advice to optimize your locations portfolio and maximize returns.

What questions will the on-demand webinar answer for the participants?

What are the hottest global sourcing locations trends of early 2023?
What are the different models for managing your locations portfolio?
What are the key challenges and best practices for optimizing locations portfolio and workforce strategy?
Which crucial aspects are often overlooked when managing locations and workforce strategy?
What is the ultimate checklist when evaluating a new location?
How can you proactively and programmatically gauge the health of your locations portfolio?

Who should attend?

Workforce strategy heads
Workforce planning heads
Location strategy heads
GBS strategy heads
Delivery heads
CHROs
HR heads
Sourcing and vendor management teams
Global sourcing heads

Sakshi Garg

Vice President

Parul Jain

Vice President

Sumit Kumar

Practice Director

Gunjan Mundra

Senior Analyst

Disruption and Uncertainty: Today’s CFO Agenda | Webinar

August 1, 2023

ON-DEMAND Webinar

Disruption and Uncertainty: Today’s CFO Agenda

Access the on-demand webinar, which was delivered on Tuesday, August 1, 2023.

As we continue to experience economic uncertainty, CFOs and the finance function in particular face a multitude of challenges, including pricing and cost pressures, shifting customer demand, threats to existing business models, and the ongoing shortage of key talent.

Watch this on-demand webinar as our experts discuss the key priorities for CFOs amidst ongoing disruption, instability, and unpredictability. Participants will gain insights into the challenges organizations face and the steps taken to mitigate them, the evolving landscape of Finance and Accounting (F&A) transformation, key areas driving investments, and the expected role of third-party service providers in this journey.

What questions will the on-demand webinar answer for the participants?

What are the key challenges organizations are facing in the current environment?
What are the crucial steps taken by organizations to navigate the challenges?
What is shaping F&A transformation today?
Which F&A transformation approaches should enterprises follow?
Which F&A areas are driving investments?
What is the expected role of third-party service providers / shared services in supporting businesses?

Who should attend?

CFOs
Finance heads
SVPs, EVPs, VPs, AVPs, and directors of finance
Controllers
BPO strategy heads
Heads of outsourcing

Shirley Hung

Partner

Vignesh Kannan

Vice President

Abhishek Singh

Practice Director

Navigating the Automotive Engineering Landscape: Key Priorities for Planning and Investment in the SDV and ACES Market | Webinar

July 25, 2023

on-demand Webinar

Navigating the Automotive Engineering Landscape: Key Priorities for Planning and Investment in the SDV and ACES Market

WATCH THE WEBINAR ON-DEMAND

Automotive original equipment manufacturers (OEMs), classified as Tier 1, 2, and 3, are experiencing a substantial and permanent change in customer preferences due to the widespread adoption of Software Defined Vehicles (SDVs) and Autonomous, Connected, Electric, and Shared (ACES) technologies – dramatically impacting engineering priorities in these markets.

Watch this on-demand webinar as our experts explore the latest key engineering priorities and why the automotive engineering landscape has evolved. They will also provide practical recommendations for engineering spend and examine the challenges that enterprises currently face.

Our experts will also share the latest impacts on automotive outsourcing and provide insights on how enterprises can effectively realign talent, technology, and ecosystem engagement strategies to scale SDVs and ACES initiatives.

What questions does the on-demand webinar answer for the participants?

What are the key themes of engineering spending in the SDV and ACES market?
What challenges do enterprises face while transforming to SDV and ACES vehicle production?
How do you strategize for talent, technology, and ecosystem leverage to mitigate challenges?

Who should attend?

CTO, CPO, COO, CEO
Chief supply chain officer
Vice president of innovation, automotive
Managing director – engineering
Head of information systems R&D
Vice president – purchasing, engineering
Vice president – operations
Global sourcing managers
Vendor managers
Head of outsourcing
Head of engineering

Susmitha Devisetty

Senior Analyst

Mayank Maria

Vice President

Akshat Vaid

Partner

Add Your Heading Text Here

Driving Success through Effective Procurement and Category Management Organization | Webinar

July 18, 2023

on-demand Webinar

Driving Success through Effective Procurement and Category Management Organization

WATCH THE WEBINAR ON-DEMAND

Do you have an exceptional procurement and category management organization model? As you know firsthand, an effective one is needed to meet your stakeholders’ expectations in today’s uncertain economic environment.

With emerging trends such as Environmental, Social, and Governance (ESG) practices, next-gen technologies, and cost optimization imperatives, category management structures need to continuously evolve to meet changing demands.

Join this webinar as our expert analysts discuss the crucial design factors in evolving procurement and category management organizations, covering aspects such as accountability structures, emerging roles and skillsets, governance, policies, and outsourcing adoption.

What questions will the webinar answer for the participants?

What are the various category management organization models prevalent in the market?
What are the factors that impact procurement and category management organizational structures?
How is resource management conducted in best-in-class procurement organizations?
How do organizations enable effective collaboration between category managers, suppliers, and business stakeholders?
How are emerging technologies affecting existing procurement structures?
What are the best practices in outsourcing procurement and category management?
How can effective category management structures help deal with uncertainties arising from shifting macroeconomic trends?

Who should attend?

CPOs
Category managers
Indirect sourcing leaders
Supplier management leaders
Strategic sourcing leaders

Amy Fong

Partner

Bhanushee Malhotra

Practice Director

Prateek Singh

Practice Director

Cyber Resiliency Strategy: Key Themes and Pricing Trends for 2023 | Webinar

July 11, 2023

on-demand Webinar

Cyber Resiliency Strategy: Key Themes and Pricing Trends for 2023

WATCH THE WEBINAR ON-DEMAND

Gone are the days when cybersecurity was solely the concern of IT departments. Today, the C-suite recognizes the criticality of cyber resiliency programs, which prioritize comprehensive threat advisory, holistic monitoring, and swift response mechanisms.

In this webinar, our experts will explain the differences in cyber resiliency and cybersecurity, outline key enterprise investment themes for cyber resiliency, explore opportunities and associated challenges for service providers, and cover the pricing and solution themes underlying the cybersecurity and cyber resiliency market.

What questions will the webinar answer for the participants?

What is cyber resiliency, and what is the enterprise adoption roadmap?
Why are service providers so gung-ho about cyber resiliency?
How should a cyber resiliency deal be structured commercially?

Who should attend?

CIOs, CISOs, CTOs, and CDOs
IT and BPO department heads
Sourcing leaders
Strategy leaders
GBS leaders managing IT and BPO outsourcing contracts
Security product heads
Cybersecurity offering leads
Cybersecurity service line heads

Kumar Avijit

Practice Director

Vinamra Shukla

Practice Director

Ricky Sundrani

Partner

The 2023 Top Employers for Tech Talent: Insights to Create a Powerful Employer Value Proposition | Webinar

July 6, 2023

On-demand Webinar

The 2023 Top Employers for Tech Talent: Insights to Create a Powerful Employer Value Proposition

Access the on-demand webinar, delivered live on July 6, 2023.

Maintaining a powerful employer brand perception is critical for organizations to attract and retain top tech talent. The demand for tech talent continues to overwhelm the available supply despite recent layoffs, and this trend is expected to persist over the next few years.

Everest Group is excited to share findings on this crucial topic from the second edition of the Top Employers for Tech Talent™ report, analyzing the brand perception of 300+ organizations across India, the US, and the UK.

Watch this on-demand webinar to hear our experts and the top-ranked employers of tech talent discuss how organizations can differentiate themselves by creating a strong brand perception, ways to attract and retain top tech talent, and how to better understand evolving employee needs.

The on-demand webinar presents a unique opportunity to develop a top employer brand perspective amidst economic slowdown and ongoing layoffs.

What questions does the on-demand webinar answer for the participants?

Who are the top employers of tech talent across India, the US, and the UK?
How have employee expectations changed over the last year?
What makes the best employers stand out?

Who should attend?

GBS site leaders
GBS strategy leaders
Heads of human resources
Talent acquisition heads
Talent strategy heads

Jimit Arora

Partner

Everest Group

Mihir Bade

Senior Analyst

Everest Group

Brandi Khoury

Vice President Human Resources Global Talent Acquisition – Technical

Shell

Shweta Mohanty

Vice President, Head – Head of HR

SAP, India

Pricing and Outsourcing Trends: Navigating Uncertainties in Services Sourcing from APAC | Webinar

June 27, 2023

on-demand WEBINAR

Pricing and Outsourcing Trends: Navigating Uncertainties in Services Sourcing from APAC

WATCH THE WEBINAR ON-DEMAND

Persisting economic uncertainty and increasing geopolitical pressures continue defining the macroeconomic environment this year. Because outsourcing service providers are unable to pivot to meet changing demands, buyer satisfaction with providers is hitting a record low, and the Asia Pacific (APAC) region is no exception.

In this webinar, our analysts will discuss shifting buyer expectations and the defining characteristics of the outsourcing climate in 2023 from an APAC-focused lens.

We will also explore what sourcing leaders are doing to navigate uncertainties across a range of levers, including service provider portfolio shifts, location and talent strategies, pricing and contracting tactics, and engagement models.

Our speakers will discuss:

What are the macroeconomic trends shaping the APAC outsourcing market?
What are the top focus areas in APAC for buyers of outsourced services?
What location and talent strategies are sourcing leaders adopting to overcome increasing uncertainties?
What are the pricing trends and forecasts in APAC? Which skillsets are facing more demand?
How should APAC-focused procurement leaders shape their contracting and negotiation strategies?

Who should attend?

CPOs, CIOs, and CTOs
Category managers
Indirect sourcing leaders
Buyers of outsourced services
Strategic sourcing leaders
IT and BPO department leaders
Supplier management leaders
GBS leaders managing IT and BPO outsourcing contracts
Price-to-win teams from service providers
Service providers’ sales leaders
Service providers’ country heads

Prateek Gupta

Vice President

Bhanushee Malhotra

Practice Director

Abhishek Sharma

Partner

Related Content:

Software and Cloud Pricing and Contract Negotiations: Keep Spend in Check | Webinar
Structuring an Outsourcing Deal in This Era of Uncertainty in Europe | Webinar
How to Achieve More from Less: Maximizing Value from Applications | Webinar
Pricing Actions to Capture Outsourcing Savings and Drive Success in 2023 | Webinar
Continuous Modernization in an Era of Cost Efficiency: Perspectives for BFS Firms in APAC | Webinar
Risk Watch 2023: Tracking Risks in a Volatile and Uncertain World of Global Services Delivery | State of the Market Report

The Mid-year CXM Checkpoint: Key Learnings and What’s to Come | Webinar

June 22, 2023

On-Demand Webinar

The Mid-year CXM Checkpoint: Key Learnings and What’s to Come

WATCH THE WEBINAR ON-DEMAND

The Customer Experience Management (CXM) industry has experienced incredible growth over the past several years. But what are the challenges it faces now due to the impending recession, the inflationary environment, and the increasing need to provide differentiated experiences to customers?

In this webinar, our analysts will examine the major events affecting the CXM industry in the first six months of 2023, how these events have shaped the industry, and what we can expect for the rest of the year.

Our speakers will discuss:

The CXM industry’s performance in the first half of 2023
The potential impact of next-generation technologies, such as Generative AI, on CXM
Major M&A activities in CXM
Key considerations for enterprises and service providers in the current market scenario

Who should attend?

CEOs, CCOs, CIOs, CTOs
BPO strategy/global heads
Head of CXM outsourcing
CXM strategy heads
Head of customer service
Head of CXM service delivery
Senior sales and marketing executives

Chhandak Biswas

Practice Director

David Rickard

Partner

Announcing our inaugural conference: Everest Group Engage, The Pragmatic Edge: Designing Your Future. Learn more.

Category: Webinars

Automation NEXT™ – Maximizing ROI from investments in Intelligent Automation | Webinar

Maximizing ROI from investments in intelligent automation

The Pivotal Role of Digital Transformation Consulting for Today’s Enterprise | Webinar

The Pivotal Role of Digital Transformation Consulting for Today's Enterprise

Related Content:

Masterclass in Managing Your Locations Portfolio and Workforce Strategies | Webinar

Masterclass in Managing Your Locations Portfolio and Workforce Strategies

Related Content:

Disruption and Uncertainty: Today’s CFO Agenda | Webinar

Disruption and Uncertainty: Today’s CFO Agenda

Related Content:

Navigating the Automotive Engineering Landscape: Key Priorities for Planning and Investment in the SDV and ACES Market | Webinar

Navigating the Automotive Engineering Landscape: Key Priorities for Planning and Investment in the SDV and ACES Market

Related Content:

Add Your Heading Text Here

Driving Success through Effective Procurement and Category Management Organization | Webinar

Driving Success through Effective Procurement and Category Management Organization

Related Content:

Cyber Resiliency Strategy: Key Themes and Pricing Trends for 2023 | Webinar

Cyber Resiliency Strategy: Key Themes and Pricing Trends for 2023

Related Content:

The 2023 Top Employers for Tech Talent: Insights to Create a Powerful Employer Value Proposition | Webinar

The 2023 Top Employers for Tech Talent: Insights to Create a Powerful Employer Value Proposition

Related Content:

Pricing and Outsourcing Trends: Navigating Uncertainties in Services Sourcing from APAC | Webinar

Pricing and Outsourcing Trends: Navigating Uncertainties in Services Sourcing from APAC

The Mid-year CXM Checkpoint: Key Learnings and What’s to Come | Webinar

The Mid-year CXM Checkpoint: Key Learnings and What’s to Come

Related Content:

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