Video | thought leadership

Innovation in shared services centers / global in-house centers

Rohitashwa Aggarwal, Practice Director

Rohit discusses our research on how Shared Services Centers are driving the innovation agenda to help their parent companies achieve business outcomes.

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About Rohit

Rohitashwa Aggarwal is a Practice Director in Everest Group’s Global Sourcing practice. Rohitashwa has rich experience across projects covering global business services (GBS) growth and evolution strategy, location selection and portfolio optimization, cost optimization, impact sourcing, and GBS value proposition. In his role, he is focused on engagements and initiatives with global companies that focus on GBS/shared services centers. He has helped multiple clients in the areas of GBS growth strategy, benchmarking, locations strategy, peer intelligence, and talent strategy. In addition, Rohitashwa also manages Everest Group’s research membership programs focused on GBSs and internal service delivery models.

Before joining Everest Group, Rohitashwa has worked in management consulting and research for 3 years. Rohitashwa holds an Degree in Financial and Investment Analysis from Delhi University, New Delhi, India.

Rohit's recent reports

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Future of Work: Realigning in a Disrupted World

This report is available only to Strategic Outsourcing & Vendor Management and GICs & Shared Service members. For information on membership or p[...]

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Webinar Deck: Scaled and Sustainable: How to Plan Your Global Business Services WFH Strategy

On June 23, Everest Group hosted a webinar titled, "Scaled and Sustainable: How to Plan Your Global Bu[...]

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Integrating Work From Home (WFH) in the Global Services Delivery Model

This report is available only to Strategic Outsourcing & Vendor Management and GICs & Shared Service members. For informa[...]

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Playbook: Integrating Work From Home (WFH) in the Global Business Services (GBS) Delivery Model

COVID-19 has fundamentally altered how GBS organizations view Work From Home (WFH). Before the pandemic,[...]

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Rohit's blog posts

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Scaled Work From Home Inevitable for GBS Organizations Following COVID-19

GBS organizations have traditionally been reluctant to adopt work from home Before [...]

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Will COVID-19 Amplify Acqui-hiring and Help Companies Win the War on Talent?

COVID-19 is truly turning out to be the black swan event of [...]

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Will COVID-19 Ease the Relentless War for Talent?

While some people in the global services industry think that large scale [...]

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The Three Components Your Shared Services Center Needs to Include in its Innovation Equation

Supporting enterprises’ innovation agendas is no longer simply an opportunity for in-house [...]

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