Video | thought leadership

Innovation in shared services centers / global in-house centers

Rohitashwa Aggarwal, Vice President

Rohit discusses our research on how Shared Services Centers are driving the innovation agenda to help their parent companies achieve business outcomes.

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About Rohit

Rohitashwa Aggarwal is a Vice President in Everest Group’s Global Sourcing practice. Rohitashwa has rich experience across projects covering global business services (GBS) growth and evolution strategy, location selection and portfolio optimization, cost optimization, impact sourcing, and GBS value proposition. In his role, he is focused on engagements and initiatives with global companies that focus on GBS/shared services centers. Rohitashwa works extensively with global organizations and GBS clients on their talent strategy, including global workforce planning, innovative talent acquisition and management practices, remote delivery models, and more. He has helped multiple clients in the areas of GBS growth strategy, benchmarking, locations strategy, peer intelligence, and talent strategy. In addition, Rohitashwa also manages Everest Group’s research membership programs focused on GBSs and internal service delivery models.

Before joining Everest Group, Rohitashwa has worked in management consulting and research for 3 years. Rohitashwa holds an Degree in Financial and Investment Analysis from Delhi University, New Delhi, India.

Rohit's recent reports

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Playbook for Successful Business Relationship Management (BRM) for GBS Organizations

This report is available only to GBS & Shared Services members. For information on membership, please contact u[...]

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KPIs and Performance Benchmarks for GBS Skilling Programs

This report is available only to GBS/SS Talent Excellence members. For information on membership, please contact us With the war for talent[...]

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Winning the War for Talent

This Executive Brief is available only to GBS/ Shared Services members. For information on membership, please contact us Technological advances at breakneck speed and rapid[...]

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Future Growth in Insurance Global Business Services (GBS) Organizations: Critical Focus Areas

This Executive Brief is available only to GBS/ Shared Services members. For information on membership, ple[...]

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Rohit's blog posts

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Future of Work from Home in GBS Organizations – Separating Hype from Reality

  COVID-19 has fundamentally altered the Work From Home (WFH) proposition for [...]

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GBS Talent and Skilling Strategies for 2021 and Beyond: A Pinnacle Model® Study

Take the Study Global Business Services (GBS) organizations have positioned themselves as [...]

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The GBS Market: Performance in 2020 and Shaping Success in 2021

Despite the struggles that COVID-19 threw at all industries across the world, [...]

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Scaled Work From Home Inevitable for GBS Organizations Following COVID-19

GBS organizations have traditionally been reluctant to adopt work from home Before [...]

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