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Video | thought leadership

Innovation in shared services centers / global in-house centers

Rohitashwa Aggarwal, Vice President

Rohit discusses our research on how Shared Services Centers are driving the innovation agenda to help their parent companies achieve business outcomes.

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About Rohit

Rohitashwa Aggarwal is a Vice President in Everest Group’s Global Sourcing practice. Rohitashwa has rich experience across projects covering global business services (GBS) growth and evolution strategy, location selection and portfolio optimization, cost optimization, impact sourcing, and GBS value proposition. In his role, he is focused on engagements and initiatives with global companies that focus on GBS/shared services centers. Rohitashwa works extensively with global organizations and GBS clients on their talent strategy, including global workforce planning, innovative talent acquisition and management practices, remote delivery models, and more. He has helped multiple clients in the areas of GBS growth strategy, benchmarking, locations strategy, peer intelligence, and talent strategy. In addition, Rohitashwa also manages Everest Group’s research membership programs focused on GBSs and internal service delivery models.

Before joining Everest Group, Rohitashwa has worked in management consulting and research for 3 years. Rohitashwa holds an Degree in Financial and Investment Analysis from Delhi University, New Delhi, India.

Rohit's recent reports

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GBS State of the Market Report: Top 2021 Priorities for GBS

The global sourcing market surpassed US$214 billion in 2020, with Global Business Services (GBS) continuing to be an integral component of t[...]

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Recalibrating for Resiliency – 2021 Key Issues in Global Sourcing – GBS Perspective

Our Key Issues in Global Sourcing reports are based on annual surveys that capture the pulse of the market on ma[...]

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Governance Mechanisms and KPIs for Evolving GBS Organizations

This Accelerator is available only to GBS & Shared Services members. For information on membership, please contact us Over the years,[...]

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Future of Work: Realigning in a Disrupted World

This report is available only to Strategic Outsourcing & Vendor Management and GICs & Shared Service members. For information on membership or p[...]

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Rohit's blog posts

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The GBS Market: Performance in 2020 and Shaping Success in 2021

Despite the struggles that COVID-19 threw at all industries across the world, [...]

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Scaled Work From Home Inevitable for GBS Organizations Following COVID-19

GBS organizations have traditionally been reluctant to adopt work from home Before [...]

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Will COVID-19 Amplify Acqui-hiring and Help Companies Win the War on Talent?

COVID-19 is truly turning out to be the black swan event of [...]

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Will COVID-19 Ease the Relentless War for Talent?

While some people in the global services industry think that large scale [...]

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