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Video | thought leadership

Innovation in shared services centers / global in-house centers

Rohitashwa Aggarwal, Partner, GS

Rohit discusses our research on how Shared Services Centers are driving the innovation agenda to help their parent companies achieve business outcomes.

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About Rohit

Rohitashwa Aggarwal is a Partner in Everest Group’s Global Sourcing practice. Rohitashwa has rich experience across projects covering global business services (GBS) growth and evolution strategy, location selection and portfolio optimization, cost optimization, impact sourcing, and GBS value proposition. In his role, he is focused on engagements and initiatives with global companies that focus on GBS / shared services centers. Rohitashwa works extensively with global organizations and GBS clients on their talent strategy, including global workforce planning, innovative talent acquisition and management practices, remote delivery models, and more. He has helped multiple clients in the areas of GBS growth strategy, benchmarking, locations strategy, peer intelligence, and talent strategy. In addition, Rohitashwa also manages Everest Group’s research membership programs focused on GBS and internal service delivery models.

Before joining Everest Group, Rohitashwa worked in management consulting and research for three years. Rohitashwa holds a degree in Financial and Investment Analysis from Delhi University, New Delhi, India. 

Rohit's recent reports

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Webinar Deck: The Talent Crisis Mystery: Scarcity in Times of Layoffs

Hiring and retaining talent proved to be the biggest challenge for global services leaders during 2021-2022, impacting enterprises[...]

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Webinar Deck: Why GBS Change Management is the Key to Added Value and ROI

Change management is a work in progress for most Global Business Services (GBS) organizations. For stakeholders and users alik[...]

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State of Play in GBS Change Management

Change is not a one-off and is not focused only on the transition of work. As Global Business Services (GBS) organizations gain or lose mandates, sponsorships, s[...]

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Webinar Deck: Planning for a Recession: Is the War for Tech Talent Finally Over?

Business leaders worldwide are bracing themselves for a possible recession. With increasing cost pressures and talent c[...]

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Rohit's blog posts

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GBS Change Management Strategies: Lessons Learned from 60 Leading GBS Organizations

Change management is viewed as critical by 75% of GBS organizations, but [...]

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The Top GBS Employers™ in India, The Philippines, and Poland – Discover Why They Are the Top Global Business Services Companies for Talent

Everest Group's Top GBS Employers™ across India, Poland, and the Philippines report [...]

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Will Ukraine’s Invasion Have a Domino Effect on Other Geopolitical Equations?

The Russian military action in Ukraine has already significantly impacted thousands of [...]

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Five Actions GBS Organizations Must Take to Address the Global Business Services Trends and Challenges of 2022

2021 was a milestone year for Global Business Services (GBS) with most [...]

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