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Video | thought leadership

Innovation in shared services centers / global in-house centers

Rohitashwa Aggarwal, Vice President

Rohit discusses our research on how Shared Services Centers are driving the innovation agenda to help their parent companies achieve business outcomes.

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About Rohit

Rohitashwa Aggarwal is a Vice President in Everest Group’s Global Sourcing practice. Rohitashwa has rich experience across projects covering global business services (GBS) growth and evolution strategy, location selection and portfolio optimization, cost optimization, impact sourcing, and GBS value proposition. In his role, he is focused on engagements and initiatives with global companies that focus on GBS/shared services centers. Rohitashwa works extensively with global organizations and GBS clients on their talent strategy, including global workforce planning, innovative talent acquisition and management practices, remote delivery models, and more. He has helped multiple clients in the areas of GBS growth strategy, benchmarking, locations strategy, peer intelligence, and talent strategy. In addition, Rohitashwa also manages Everest Group’s research membership programs focused on GBSs and internal service delivery models.

Before joining Everest Group, Rohitashwa has worked in management consulting and research for 3 years. Rohitashwa holds an Degree in Financial and Investment Analysis from Delhi University, New Delhi, India.

Rohit's blog posts

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Building Global Centers of Excellence (CoEs) in GBS Organizations to Drive the CEO Agenda

The Global Business Services (GBS) market has witnessed improvement in performance, enhancements [...]

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Future of Work from Home in GBS Organizations – Separating Hype from Reality

  COVID-19 has fundamentally altered the Work From Home (WFH) proposition for [...]

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GBS Talent and Skilling Strategies for 2021 and Beyond: A Pinnacle Model® Study

Take the Study Global Business Services (GBS) organizations have positioned themselves as [...]

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The GBS Market: Performance in 2020 and Shaping Success in 2021

Despite the struggles that COVID-19 threw at all industries across the world, [...]

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