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Digital services – on the radar from the boardroom to the back office

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Our industry-leading insights on digital services guides enterprises as they embrace the digitalization of key business functions to innovate and exploit new growth avenues.

Digital services coverage

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Our research analyzes next-generation themes such as design, digital transformation, Internet of Things, blockchain, enterprise analytics, SaaS, DevOps, and mobility.

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Recent Digital Services reports

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With Spin-off, IBM Finally Embraces a Cloud and AI-first Future

IBM caused a stir in the market when it announced its plan to spin off the managed infrastructure services business of its Global Techno[...]

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Digital Interactive Experience (IX) Services PEAK Matrix® Assessment 2020

Enterprises are increasingly focusing on offering differentiated experiences to achieve sustained competitive advantage. The [...]

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Driving Design Thinking-led Digital Transformation in Customer Experience (CX)

Customer Experience (CX), which was earlier used to create differentiation, has now become a hygiene factor in a rapidly [...]

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Charting the Skilling Journey to Build the IT Services Talent of Tomorrow: Replacing the Commodity IT Services Role Definitions

IT roles and their definitions are evolving swiftly, driven by rapid tec[...]

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