Innovative ideas and fact-based insights on transformative strategies, technologies, and processes

January 27, 2023

Reaching Sustainability Mandates Through Digital Workplaces

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January 24, 2023

The Pricing Bulletin: IT Services Pricing Expectations in Early 2023

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December 1, 2022

Building Effective Category Strategies – Trust and Safety Category Strategy

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December 1, 2022

Global CXM Requirements: What It Means to Be a Truly Global Service Provider

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December 1, 2022

Content Moderation Policies for Businesses’ Trust and Safety (T&S) Challenges

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December 1, 2022

Demand and Supply and the Tech Talent Shortage in the Global Services Market

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December 1, 2022

Examples of Uncertainty in Business Across Enterprises and the Technology Services Sector

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December 1, 2022

Addressing Global Uncertainty Across Major Economies Related to Pandemic, Recession

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December 1, 2022

Use Cases for Prototyping and Design Tool Solutions

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