Category: Webinars

GBS Leadership Exchange: Return To Office (RTO) for India-based GBS Organizations | Virtual Roundtable

GBS Leadership Exchange | Invitation-Only Event

Return To Office (RTO) for India-based GBS Organizations

March 3, 2022
10:00 AM IST

This is an invitation-only Everest Group event, exclusively for members.

Summary

As organizations navigate uncertainties prompted by COVID-19 and plan for success in 2022 and beyond, Return To Office (RTO) remains a top agenda item for global business leaders.

We would like to invite you to participate in our exclusive virtual roundtable,Return To Office (RTO) for India-based GBS Organizations,” on Thursday, March 3, 2021, 10:00 am – 11:30 am IST.

With our analyst experts and other participants, you’ll explore current RTO options and share experiences and strategies, including approaches to building a long-term hybrid model.

What you will take away

You’ll come away with new insights from our experts and your peers on hybrid delivery models, immediate RTO plans, and long-term hybrid delivery model strategies, as well as approaches to addressing emerging talent-related issues.

Who should attend?

  • Global services and outsourcing executives of enterprises
  • GBS site leaders
  • GBS HR leaders and executives
  • GBS strategy leaders
  • GBS RTO strategy leaders

Virtual Roundtable Guidelines

This event is limited to members, and the only price of admission is participation – attendees should be prepared to share their experiences and be willing to engage in discourse.

Participation is limited to enterprises (no service providers), and Everest Group must approve each attendance request to ensure an appropriate size and mix of participants. The sessions are 90 minutes in duration and include introductions, a short presentation, and a facilitated discussion.

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Rohitashwa Aggarwal
Vice President
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Hisham Ahmed Rizvi
Senior Analyst

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The Ukraine-Russia Conflict: Will Service Delivery from Ukraine and the CEE Region Suffer? | Virtual Roundtable

Virtual Roundtable

The Ukraine-Russia Conflict: Will Service Delivery from Ukraine and the CEE Region Suffer?

March 3, 2022 |
9 AM CST | 10 AM EST | 3 PM GMT | 8:30 PM IST

Russia’s invasion of Ukraine on February 24 threatens the service delivery ecosystem in Ukraine. While the country’s eastern regions are under direct and immediate attack, other major centers in Ukraine, including Kyiv and Lviv, are also under threat of missile attacks and prospective ground invasion. There are also dangerous implications for bordering countries such as Poland, Romania, and the Baltic States in the Central and Eastern Europe (CEE) region.

In this collaborative session, attendees will have the opportunity to exchange perspectives on likely impacts on Ukraine and the CEE region, including key actions and measures their peers have already taken, as well as contingency plans to address the various scenarios of the conflict.

Who should attend?

  • Global services executives
  • Outsourcing services executives

Virtual Roundtable Guidelines

The only price of admission is participation. Attendees should be prepared to share their experiences and be willing to engage in discourse.

Participation is limited to enterprises (no service providers), and Everest Group must approve each attendance request to ensure an appropriate size and mix of participants. The sessions are 90 minutes in duration and include introductions, a short presentation, and a facilitated discussion.

Sakshi Garg
Vice President
Everest Group
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Partner
Wavestone
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Partner
Everest Group
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Managing Partner
Everest Group
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Vice President
Everest Group

Our Latest Thinking

The mounting tension between Ukraine and Russia is likely to threaten the service delivery ecosystem in Ukraine and the Central and Eastern Europe (CEE) region. Discover our recommended approaches, risk profiling in Ukraine, and the possible impact on business and the global services industry in our recent Everest Group Risk Radar ™. 

Download Everest Group’s Risk Radar ™  

Solving Unstructured Data for the Enterprise | Webinar

Everest Group Practice Director, Ashwin Gopakumar, will join expert panelists Scott Lee, CRO, and Yingchao “YZ” Zhang, Head of Global Solutioning, from Singularity Systems to explore the challenges of extracting information from unstructured documents.

They will discuss:

  • The document processing challenges in the enterprise
  • What IDP is and how it reads unstructured documents
  • Recent breakthrough advancements in IDP and AI
  • Real-world processes and use cases

Register for the event

When

Wednesday, March 2, 2022, at 9:00 am CST, 10:00 am EST, 3:00 pm GMT, 8:30 pm IST

Where

Live, virtual event

Presenters

Ashwin Gopakumar
Practice Director, Everest Group

Scott Lee
CRO, Singularity Systems

Yingchao “YZ” Zhang
Head of Global Solutioning, Singularity Systems

Register for the event

Can Africa Help Address the Talent Shortage? | LinkedIn Live

LINKEDIN LIVE

Can Africa Help Address the Talent Shortage?

February 24, 2022 |
16:00 SAST | 15:00 CET | 14:00 GMT | 9 AM EST

Africa’s population is now approaching four times that of North America and Europe and will soon have more workers entering the workforce than India. So, what does that mean for the global talent pool, and how can organizations in the EMEA region plan for the talent of tomorrow?

In this LinkedIn Live event, discover the regions where talent is growing, like Africa, and where organizations should double down now for existing talent.

 Our experts explored:

  • Which locations in Africa are best positioned for talent, infrastructure, and ease of doing business
  • What organizations can expect Africa to offer from a pricing perspective, and how it compares to other regions
  • How planning for talent in Africa will also come with challenges and how to prepare

View the recording of the live event on LinkedIn

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Parul Jain
Practice Director
Everest Group
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Nitish Mittal
Partner
Everest Group
David Rickard
David Rickard
Vice President
Everest Group
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Traci Freeman
Investor Relations
BPESA

Impact Sourcing: One Solution to the Talent Shortage | Virtual Event

IAOP's OWS22 Virtual Event

Impact Sourcing: One Solution to the Talent Shortage

February 23, 2022 |
1:15 PM - 2:00 PM EST

Everest Group’s Rita N. Soni will take part in a panel discussion, titled Impact Sourcing: One Solution to the Talent Shortage, at IAOP’s OWS22 virtual event.

With the talent shortage a new reality, many organizations are desperately looking for ways to address the issue. Impact Sourcing, or hiring skilled and motivated talent from disadvantaged groups around the world is proving to be a solution – helping forward-thinking organizations tap into new talent pools, fill roles, and realize substantial business benefits.

This session will provide attendees with real-world lessons on creating an inclusive workforce with a focus on marginalized communities and the business case to persuade the skeptics.

Agenda:

  • 1:15 to 1:25 – Learnings from Impact Sourcing Specialist State of the Market
  • 1:25 to 2pm – Panel discussion
    • Bitwise Industries – Michelle Skoor
    • FiveS Digital – Kapil Sharma
    • Humans in the Loop – Iva Gumnishka
Panelists:
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Principal Analyst
Everest Group
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Iva Gumnishka
CEO and Founder, Humans in the Loop
Kapil%20Sharma
CEO
FiveS Digital
michelle%20skoor
Chief Workforce Officer
Bitwise Industries

The Digital Service Supply Chain: What You Need to Know, and How to Get There | Webinar

Vignesh Kannan, Practice Director at Everest Group, will appear as a guest speaker in this webinar, where he will highlight the latest Everest Group research around digital technologies and share some of the big market trends and directions. He will also discuss how Everest Group assessed the industry leaders for their latest 2022 Everest Group PEAK Matrix®. Vignesh will be joining Joe Hamilton, Vice President at OnProcess Technology and an HPE industry expert, to discuss what it takes to drive a successful digital supply chain strategy.

Here are some of the questions the presenters will answer:

  • What exactly do digital technologies really promise?
  • What are the most important factors to consider?
  • What are the pitfalls?
  • Where do you start?
  • What can it unlock if you do?

When

Thursday, February 17, 2022, at 10:00 am CST, 11:00 am EST, 4:00 pm GMT, 9:30 pm IST

Where

Live, virtual event

Presenters

Vignesh Kannan
Practice Director
Everest Group

Jose Luis V.
Industry Expert
HPE

Joe Hamilton
Vice President
OnProcess Technology

 

5 Success-driving Actions: What it Takes to Tackle Procurement Challenges in 2022 | Webinar

ON-DEMAND WEBINAR

5 Success-driving Actions: What it Takes to Tackle Procurement Challenges in 2022

Access the on-demand webinar, which was delivered live on February 15, 2022.

Procurement teams are uniquely positioned at the intersection of suppliers and the internal business, giving them significant influence on their companies’ overarching initiatives and making them instrumental in driving innovation and transformation goals.

However, obstacles like the intensifying talent shortage and identifying the right priorities can make or break procurement roadmaps.

This on-demand webinar uncovers five actions sourcing and procurement leaders should take as they prepare for 2022.

Our experts explore:

  • Main challenges that procurement teams are facing as we enter 2022 and how to overcome them
  • The impacts of the talent shortage on sourcing and procurement and what leaders need to know
  • Top drivers of dissatisfaction for service providers and how procurement can address them

Who should attend?

  • Heads of outsourcing
  • Procurement managers
  • Category managers
  • Global sourcing managers
  • Vendor managers
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Partner
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Chief Research Officer
David Rickard
Vice President

5 Success-driving Actions: How to Manage Extreme Outsourcing Pricing | Webinar

On-Demand WEBINAR

5 Success-driving Actions: How to Manage Extreme Outsourcing Pricing

Access the on-demand webinar, which was delivered live on February 8, 2022.

It’s a fact: rates are rising.

Outsourcing services have undergone a profound transformation in recent months driven by evolving client needs and operating models, the advent of new technologies such as digital, artificial intelligence, and machine learning, and most recently, a severe talent shortage.

These forces have resulted in increased rates across the services industry. Outsourcing contracts signed as recently as early 2021 may already be misaligned with market realities.

This on-demand webinar uncovers five pricing actions enterprises should take now to attain value without breaking the bank.

Our experts provide answers to the following questions:

  • What are recent pricing trends, and what is the future pricing outlook?
  • Should enterprises hold firm for lower prices or give in to vendors’ higher rates?
  • What levers can enterprises pull to stay within their overall IT or Business Services budgets?

Who should attend?

  • CIOs
  • CTOs
  • CDOs
  • IT executives
  • IT strategy leaders
  • BPO department leaders
  • GBS leaders managing IT and BPO outsourcing contracts

Our Experts

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Partner
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Chief Research Officer
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Partner

Join our LinkedIn Live After Event

Catch our speakers live after our February 8 webinar, “5 Success-driving Actions: How to Manage Extreme Outsourcing Pricing,” as they break down the main takeaways and address the overflow of submitted questions which couldn’t be answered during the webinar. Don’t miss the opportunity to get a behind-the-scenes view of the conversation after the webinar event.

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5 Success-driving Actions IT Workforce Leaders Need in 2022 | Webinar

on-demAND EXPERT PANEL

5 Success-driving Actions IT Workforce Leaders Need in 2022

Access the on-demand webinar, which was delivered live on February 1, 2022.

In 2021, IT workforce attrition rates increased by 10% across roles and regions – and time to hire took two to three times longer than the norm. The current global IT talent shortage will be a long-term challenge, with the possibility of lasting the next three years.

Organizations need to arm themselves with the resources to develop world-class talent capabilities to find and keep talent.

This expert panel discussion reveals the implications of the IT talent shortage and five success-driving actionable steps for IT workforce executives to build a fit-for-purpose IT workforce in the mid- to long-term.

The panel explores the following topics:

  • Why the global IT talent demand-supply gap will be a multi-year phenomenon
  • The lessons learned from the intense IT talent scramble in 2021
  • Strategic imperatives and options that IT workforce development teams and leaders need to know

Who should attend?

  • IT executives
  • IT strategy leaders
  • IT workforce strategy/planning leaders
  • IT talent acquisition leaders
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Vice President
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Partner
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Michel Janssen
Chief Research Officer
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Ashwin Venkatesan
Vice President

Now is The Time to Refresh Your Global Talent Strategy | LinkedIn Live

LINKEDIN LIVE

Now is The Time to Refresh Your Global Talent Strategy

January 27, 2022 |
8 am CST | 9 am EST | 2 pm GMT | 7:30 pm IST

Could Africa be the Next Great Talent Pool?

According to Everest Group research, Africa has almost six times more people entering the workforce than North America will have this year. So, what does that mean for global business services (GBS) organizations and the global talent pool?

In this live discussion, our experts will detail how GBS organizations can confront today’s talent struggle through a forward-looking approach that spans geographies, targeting regions that have growing talent pools, like Africa, and doubling down now in areas where talent already exists.

Watch the replay below of our LinkedIn Live session to learn:

  • How to address the talent challenge by focusing on untapped populations
  • Where the top emerging hotspots for talent are
  • How to future-focus your talent strategy with a five to ten-year global outlook

Our Latest Thinking

The talent shortage is a top priority for organizations today. The new executive brief, “Talent Strategy for Today and Tomorrow – Look Around and Look Ahead” will help organizations address the talent challenge by revealing the top emerging hotspots for talent and offering approaches to future-focus your talent strategy.

Request the Executive Brief

Our Experts

Request a briefing with our experts to discuss the 2022 key issues presented in our 12 days of insights.

Request a briefing with our experts to discuss our 2022 key issues

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