Category: Events

Can Joint Innovation and Public-private Partnerships Prove to be the Noah’s Ark for Africa? | Blog

Almost 200 countries came together at the Climate Change Conference (COP 27) in Egypt last month to take action toward achieving the world’s collective climate goals. Among the event highlights was the establishment of a fund to assist the nations most vulnerable and impacted by the effects of climate change. Read on for key takeaways from COP 27 and implications for the Global South.

The much-anticipated conference, dubbed the Africa COP, marked 30 years since the adoption of the United Nations Framework Convention on Climate Change (UNFCCC). While much has transpired and the planet has come a long way in its fight against climate change since then, some nations have been left behind in achieving their carbon goals and are not experiencing the intended benefits.

Developing nations have long sought financial assistance to rebuild their social and physical infrastructure, but the World Bank and other publicly-funded lending institutions have failed to fulfill these growing needs. To address this issue, the UNFCCC, backed by the United Nations Environment Program and several attendee governments, launched a five-year work program to fund and promote smart technology solutions in developing nations, opening ground for tech providers to display their capabilities in the space.

COP 27 proved to be an instrumental platform for service providers and Big Tech players to engage in sustainability conversations and highlight their contributions towards the planet and its people.

The bridge towards a sustainable future must be pillared by collaboration and joint innovation in technology. Partnerships can be seen as the key to climate adaptation and mitigation. Many of these collaborations focus on marrying Artificial Intelligence (AI) and satellite technology. Some examples include:

  • IBM is partnering with UK’s Science and Technology Facilities Council, among others, to leverage innovations in indexing multidimensional climate data to rapidly discover climate-relevant information from aerial imagery, maps, Internet of Things (IoT), drones, light detection and ranging (LiDAR) scanning, satellites, weather predictions, and climate change projections
  • Microsoft collaborated with Planet Labs PBC and The Nature Conservancy to build the Global Renewables Watch – a first-of-its-kind living atlas intended to map and measure all utility-scale solar and wind installations on Earth using AI and satellite imagery
  • Using high-quality geospatial data for disaster predictions and mitigation is very common in the more developed countries, whereas the Global South often lacks the resources and talent to generate and analyze reliable climate data. Partnerships among various stakeholders can bridge the climate data gap. Microsoft has committed to democratizing climate solutions in Africa by combining its AI prowess with Planet Labs PBC’s satellite imagery

The Loss and Damage Fund marked a momentous win for the Global South

As organizations do their part to help the Global South, COP 27 set a milestone by recognizing the disproportionate exposure of the poorer nations in Africa, Asia, and Latin America to climate change consequences. Established after years of appeals by the developing nations to compensate for losses due to climate disasters, the fund is viewed as a major political step to provide the appellants with a sense of justice and rebuild trust among nations.

Let’s take a look at other key implications for the Global South:

  • Africa’s climate needs remain underfunded – While a step in the right direction, the Loss and Damage fund needs to be backed by effective policies and infrastructure to be beneficial. Historically, the funds promised by developed nations toward climate impact haven’t been fully disbursed or equitably distributed. The Climate Policy Initiative (CPI) noted that of the meager 25% of global climate investments that crossed the borders towards developing nations, Sub-Saharan Africa mobilized only 3% despite being the most vulnerable to climate adversities
  • Global efforts and African needs are misaligned – Africa’s situation calls for urgent climate impact adaptation, but global climate funds and collaborations announced by service providers are only directed towards mitigation of climate impact
  • African leaders will rethink their engagement with multilateral initiatives – African nations will further their strategies for adaptation and energy generation considering their primary concerns of poverty alleviation and economic development. Thus, the African region ranks as an attractive climate-related investment opportunity for private players. According to CPI data, private finance comprises half the global climate finance yet stands at just about 14% in Africa
  • ESG regulations in Africa will become more stringent – As African nations advance in their sustainability journeys and try to attract foreign private investment, they will follow the global trend and strengthen their ESG regulations. Among many countries planning to launch such frameworks this year, Uganda referenced a “sustainable financial system” in its recent five-year plan

This opens several opportunities for service providers and consultants as more enterprises will require their expertise to transition to sustainable models. The increased volumes of ESG data generated will create opportunities for data analytics players, helping to bridge the climate data gap.

The world remains bullish on Africa’s future

COP 27 concluded on an optimistic note as technology, transparent funding, and developing nations’ needs became central to the climate resilience discussions. Innovative solutions across sectors are moving stakeholders closer to achieving their climate pledges.

Organizations are collaborating and prioritizing community impact in developing nations. Public-private partnerships toward sustainable models will make technology and welfare more accessible in these regions. With changing geo-political scenarios, Africa will prove to be an attractive opportunity for various investors and service providers.

To discuss further, please reach out to Rita Soni and Ambika Kini.

Rita Soni, Principal Analyst, Impact Sourcing & Sustainability Research

Email ID: [email protected]

LinkedIn: https://www.linkedin.com/in/ritansoni/

Twitter: https://twitter.com/ritaNsoni

Ambika Kini, Senior Analyst

Email ID: [email protected]

LinkedIn: https://www.linkedin.com/in/ambika-kini/

 

How to Successfully Move to Software-defined Platform Operations | LinkedIn Live

LINKEDIN LIVE

How to Successfully Move to Software-defined Platform Operations

View the event on LinkedIn, which was delivered live on Thursday, December 1, 2022.

Software-defined platform operations is a rising trend unlocking immense potential in businesses. It allows businesses to think holistically about how they create value and how that value is measured. The model also accelerates innovation by productizing the dynamics between operations and technology.

This shift to a product and platform-based mindset can produce greater organizational agility and customer focus and achieve goals and value faster. But success requires new recruiting and retention strategies, organization designs, strategic supplier relationships, and ongoing change management.

Join moderator Michael Voellinger, Managing Director at Yates Ltd., with Peter Bendor-Samuel, Founder and CEO at Everest Group, Charlotte Yates, Founder and CEO at Yates Ltd., and Stuart McGuigan, Former Chief Information Officer at Johnson & Johnson, as they explore the path to software-defined operating platforms and the ways in which organizations must learn, adapt, and make new investments.

Our speakers will explore:

✅ How companies can embrace and drive change through a platform mindset
✅ How to implement a new governance structure to support software-defined operating platforms
✅ How to adapt to a different trajectory of investments

GBS Leadership Exchange : The Evolving Role of GBS Organizations in Driving Enterprise-wide Adoption of Intelligent Automation

GBS LEADERSHIP EXCHANGE: INVITATION ONLY EVENT

The Evolving Role of GBS Organizations in Driving Enterprise-wide Adoption of Intelligent Automation

December 1, 2022 |
8:30 AM EST | 7 PM IST

In the last few years, many Global Business Service (GBS) centers have scaled up the adoption of Intelligent Automation (IA) and are now playing a key role in the overall enterprise automation adoption journey. The challenge now lies in decoding the technologies, talent and governance models, and IA architecture for the next wave of automation-led benefits for the enterprise.

Join this virtual roundtable as our experts and your peers explore IA adoption trends and how IA will play a role in the future outlook for GBS organizations.

What you will take away:

This collaborative session will provide you with new insights from our experts and the participants as you exchange perspectives on IA adoption and best practices, including:

  • How are other GBS leaders preparing their IA strategies, and what are their primary focus areas?
  • What are the top challenges?
  • What is missing from the current operating model?
  • What are best-in-class GBS organizations doing to find success?

Who should attend?

  • Automation CoE leaders
  • GBS CXOs and VPs
  • GBS/GIC/GCC site leaders
  • GBS/GIC/GCC strategy leaders

Virtual Roundtable Guidelines

The only price of admission is participation. Attendees should be prepared to share their experiences and be willing to engage in discourse.

Participation is limited to enterprise leaders (no service providers). Everest Group will approve each attendance request to ensure an appropriate group size and mix of participants. The sessions are 90 minutes in duration and include introductions, a short presentation, and a facilitated discussion.

Partner
Bharath M
Samikshya Meher

Outsourcing, Offshoring, and Onshoring: What You Need to Know About Global Location Selection in 2023 | Webinar

ON-DEMAND WEBINAR

Outsourcing, Offshoring, and Onshoring: What You Need to Know About Global Location Selection in 2023

The current outsourcing climate is showing an increase in offshoring and nearshoring, and organizations are scrambling to adjust their global location selection strategies. Designing a supply base portfolio with an optimal locations mix today is critical to balance talent availability, supply risk, and costs.

To stay ahead of the competition, sourcing practitioners and location strategy professionals need to understand key market dynamics and the opportunities each location presents.

The current outsourcing climate is showing an increase in offshoring and nearshoring, and organizations are scrambling to adjust their global location selection strategies. Designing a supply base portfolio with an optimal locations mix today is critical to balance talent availability, supply risk, and costs.

To stay ahead of the competition, sourcing practitioners and location strategy professionals need to understand key market dynamics and the opportunities each location presents.

Watch this on-demand webinar to hear our analysts discuss the latest global locations market trends and tips for building an effective locations portfolio strategy for 2023.

What questions will the on-demand webinar answer for the participants?

  • What guidelines can organizations follow to design a best-fit locations portfolio strategy?
  • What are the key considerations for an outsourcing locations selection framework?
  • What are the top service delivery locations based on parameters such as talent and skill availability and financial attractiveness?
  • How can organizations assess location-related developments and trends in 2023?
  • What will the future shoring model look like?

Who Should Attend?

  • CPOs
  • Sourcing Leaders
  • Category managers
  • Supplier management leaders
  • Heads of indirect spend
  • Outsourcing and IT/business process department leaders
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Partner, Sourcing and Vendor Management​
Sakshi Garg
Vice President​
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Vice President

GSA Strategic Sourcing Symposium: Future of CX | Event

EVENT

GSA Strategic Sourcing Symposium: Future of CX

November 22, 2022

Everest Group Vice President, David Rickard, will lead a session at the Global Sourcing Association Symposium, exploring how inflation, technology, and cloud are having a major impact on negotiating and delivering customer service arrangements. The industry needs to adapt to address these changes. Join David’s session as he speaks about the future of customer experience management. 

The Global Sourcing Association’s Strategic Sourcing Symposium guides organisations to sustainable resilience through optimised use of technology and business services.

See the agenda

When

November 22, 2022

Where

160, Aldersgate, London

Presenters

David Rickard
Vice President, Everest Group

Building Effective Product Management Teams in a Talent Constrained Market | LinkedIn Live

LINKEDIN LIVE

Building Effective Product Management Teams in a Talent Constrained Market

View the event on LinkedIn, which was delivered live on Thursday, November 17, 2022.

Effectively building and scaling product management teams is a critical challenge most organizations face. While product management skills and roles are in high demand, they are also in limited supply. This requires significant change management and a shift to a product-based focus.

Enterprises are increasingly looking to successful technology companies and start-ups for best practices in product management. In this LinkedIn Live, Everest Group welcomes Diana Jouard, Product Manager at software company Ping Identity. Along with Everest Group’s analysts, Diana will provide insights into the emerging skills, roles, and challenges associated with best-in-class product management teams.

Our speakers will explore:

  • Which emerging skills and roles are required to build and operate best-in-class product management teams
  • Which challenges organizations face when building best-in-class product management teams
  • How to design product management teams across regions and/or business units to drive collaboration
  • How to utilize service providers for consulting and change management support and staffing firms for talent

2023 Outsourcing Planning – Preparing for Work Model and Pricing Changes in a Looming Recession | Virtual Roundtable

Virtual Roundtable

2023 Outsourcing Planning - Preparing for Work Model and Pricing Changes in a Looming Recession

November 17, 2022 |
8:30 AM EST | 7 PM IST

The last few years have introduced significant change and uncertainty. The service delivery industry moved to a work from home model, then to hybrid, and now in many cases, is returning to the office. In parallel, we saw prices escalate as talent became harder to retain.

Now, as a potential recession looms, uncertainty remains, leaving business leaders with more questions than answers. Have price increases steadied? Is the hybrid model working in outsourcing? Will return to office (RTO) mandates impact attrition?

In this buy-side-only forum, we will discuss the challenges we face going into 2023 and how we are adapting our cost models, contracts, and relationships with service providers.

What you will take away:

This collaborative session will provide you with new insights from our experts and your sourcing peers as you exchange perspectives and ideas on how sourcing and vendor management teams are planning for 2023, including:

  • What is the outlook for pricing across various service areas?
  • How are your peers reacting to RTO regulations, policies, and decisions?
  • How are productivity and performance being maintained as we move beyond the pandemic?

Who should attend?

  • Sourcing and outsourcing leaders
  • Sourcing pricing managers
  • RTO and hybrid workforce leaders
  • CPOs
  • Category managers
  • Supplier management leaders

Virtual Roundtable Guidelines

The only price of admission is participation. Attendees should be prepared to share their experiences and be willing to engage in discourse.

Participation is limited to enterprise leaders (no service providers). Everest Group will approve each attendance request to ensure an appropriate group size and mix of participants. The sessions are 90 minutes in duration and include introductions, a short presentation, and a facilitated discussion.

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Jimit Arora
Partner
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Amy Fong
Partner, Sourcing and Vendor Management

Conversations with Leaders – Episode 4 | LinkedIn Live

LinkedIn LIVE

Conversations with Leaders | Episode 4

View the event on LinkedIn, which was delivered live on Wednesday, November 16, 2022.

Moving to a GBS Platform: The Need for Continuous Change Management

Change management is a work in progress for most Global Business Services (GBS) organizations. The learning curve that follows the move to a GBS platform can be substantial, impacting everything from processes and policies to technology and relationships. But it doesn’t end there. Change management in GBS organizations should be a continuous endeavor.

In this LinkedIn Live, GBS experts from various organizations will join Everest Group’s analysts to redefine effective change management. At the center of the discussion lies first-of-its-kind research on 60 leading GBS organizations across the globe, conducted by Everest Group and Sourcing Change.

Our speakers will explore:

  • Challenges in and best practices to enabling and accelerating success in change management
  • Current and future focus areas in change management
  • Examples of successful/unsuccessful initiatives
  • Direct insights into change management from GBS practitioners

Outsourcing Services Pricing: What to Expect Next | Webinar

ON-DEMAND WEBINAR

Outsourcing Services Pricing: What to Expect Next

2022 has proven to be a constantly shifting and unpredictable year for outsourcing services. The first half witnessed an unprecedented demand surge accompanied by cost and price inflation, and the second half saw a slowdown in client decision-making with fears of a recession.

In this webinar, Everest Group’s pricing experts will analyze the trends observed this year and deliver the pricing outlook for IT and BPO services in 2023.

Our speakers will discuss:

  • How the outsourcing services demand has evolved in 2022
  • What the most successfully negotiated clauses have been in recent deals
  • How the pricing of IT and BPO services has changed
  • What the future outlook for pricing will be

Who should attend?

  • CIOs, CTOs, and CDOs
  • IT and BPO department leaders
  • SVMOs
  • CPOs
  • Strategic sourcing leaders
  • Category managers
  • Supplier management leaders
  • Vendor managers
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Partner
Gupta Prateek Refresh gray square 1
Vice President
Sharma Abhishek Refresh gray square
Partner
Verma Kunal Refresh gray square
Practice Director

GBS Leadership Exchange: The Most Effective Strategies to Address the Future of Work | Virtual Roundtable

GBS Leadership Exchange: Invitation Only Event

The Most Effective Strategies to Address the Future of Work

November 10, 2022 |
8:30 AM EST | 7 PM IST

Like most GBS organizations, you’ve probably been thinking about how to ensure your workforce strategy includes the relevant skills and capabilities required to meet evolving business needs. As the future of work changes, GBS organizations must plan now to avoid lagging behind.

Join this virtual roundtable as Rajesh Ranjan, Partner, and Rohitashwa Aggarwal, Vice President, discuss what a future work strategy entails and the various approaches to plan and prepare. They will also explore success stories from best-in-class GBS organizations to uncover what’s currently working. 

What you will take away:

In this collaborative session, you’ll come away with new insights from our experts and your peers as you exchange perspectives on key priorities for the future of work, such as: 

  • How are other GBS leaders preparing their future work strategies, and what are their primary focus areas?
  • What are the top challenges and unknown areas when planning for the future of work?
  • What is missing from current work model strategies?
  • What are best-in-class GBS organizations doing to find success?

Who should attend?

  • GBS CXOs and VPs
  • GBS CHROs
  • GBS Human resources leaders
  • Enterprise workforce strategy leaders
  • GBS/GIC/GCC workforce strategy leaders
  • GBS/GIC/GCC strategy leaders

Virtual Roundtable Guidelines

This event is available to our GBS Leadership Exchange members only. The only price of admission is participation. Attendees should be prepared to share their experiences and be willing to engage in discourse.

Participation is limited to enterprises (no service providers), and Everest Group must approve each attendance request to ensure an appropriate size and mix of participants. The sessions are 90 minutes in duration and include introductions, a short presentation, and a facilitated discussion.

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Rohitashwa Aggarwal
Vice President
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Rajesh Ranjan
Partner

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