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Adapting talent to market: the GIC IT services talent landscape in India

Parul Jain, Practice Director

Key findings in Everest Group's report detailing delivering IT services from India.


About Parul

Parul Jain is a member of the Global Sourcing team and assists clients on topics related to service delivery portfolio optimization, benchmarking, operational review and growth strategy. Parul’s responsibilities include managing Everest Group’s offerings focused on locations and workforce optimization, including Locations Insider™. She is actively involved in thought leadership development on next-generation themes for shared services such as the impact of digitalization and automation on delivery portfolio strategies, innovation, and talent hotspots for future skills.

Prior to joining Everest Group, Parul was a Senior Analyst with The Smart Cube. She holds a bachelor’s degree from Shaheed Sukhdev College of Business Studies, Delhi University.

Parul's recent reports

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Innovation in GBSs | Pinnacle Model® Analysis

This report is available only to GBS & Shared Services members. For information on membership, please contact us Innovation is no longer a buzz wo[...]

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Location Spotlight – Mumbai, India

Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of established and emerging/next-wave global services delivery locations by cou[...]

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2020 Location Predictions: Confronting the Impending Slowdown

Everest Group’s predictions that the global services market would experience slightly lower growth in 2019 over 2018, both in terms of r[...]

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Webinar Deck: Coronavirus – Beyond Hand Sanitizer: Mitigating Business Impact and Uncovering the Positive

On March 24, Everest Group hosted a webinar titled, "Coronavirus – Beyond Hand Saniti[...]

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Parul's blog posts

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Coronavirus Service Delivery Update

This is the third in a series of blogs that explores a [...]

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Impact of Coronavirus on Service Delivery Is Limited But Ongoing

This is the second in a series of blogs that explores a [...]

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Innovation in 2020: Shared Services Can’t Fake it Anymore!

At the very beginning of 2020, we launched our Pinnacle Model analysis [...]

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Middle East and Africa: An Emerging Frontier for Global Services

Numerous locations in the Middle East and Africa (MEA) are emerging as [...]

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