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Adapting talent to market: the GIC IT services talent landscape in India

Parul Jain, Practice Director

Key findings in Everest Group's report detailing delivering IT services from India.

CONTACT Parul

About Parul

Parul Jain is a member of the Global Sourcing team and assists clients on topics related to service delivery portfolio optimization, benchmarking, operational review and growth strategy. Parul’s responsibilities include managing Everest Group’s offerings focused on locations and workforce optimization, including Locations Insider™. She is actively involved in thought leadership development on next-generation themes for shared services such as the impact of digitalization and automation on delivery portfolio strategies, innovation, and talent hotspots for future skills.

Prior to joining Everest Group, Parul was a Senior Analyst with The Smart Cube. She holds a bachelor’s degree from Shaheed Sukhdev College of Business Studies, Delhi University. Learn more about Parul’s Journey here.

Parul's recent reports

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Location Spotlight – Ghana

Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of both established and emerging/next-wave global services delivery locations by countr[...]

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Location Spotlight – Latvia

Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of both established and emerging/next-wave global services delivery locations by count[...]

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Location Spotlight – Croatia

Everest Group’s Location Spotlight reports provide a crisp, insightful assessment of both established and emerging/next-wave global services delivery locations by coun[...]

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Civil Unrest in South Africa: Limited Impact on Global Services Delivery

Between July 9 and 17, 2021, South Africa was ravaged by mass rioting and protests in its key provinces of KwaZulu-Natal and Ga[...]

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Parul's blog posts

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Work from Home: 3 Underrated Impacts We Should Be Talking about

When COVID-19 pushed millions around the world to work from home, little [...]

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Africa: On the Frontier of IT-BP Services Delivery

In the last few years, for a number of reasons, there’s been [...]

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Leveraging Tier-2 and -3 Locations to Strengthen Business Continuity Planning

It’s time for a fundamental rethink in the way companies approach their [...]

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The Coming of Age of India’s Tier-2 and -3 Service Delivery Locations

India is widely regarded as a preferred service delivery location for global [...]

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