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Adapting talent to market: the GIC IT services talent landscape in India

Parul Jain, Practice Director

Key findings in Everest Group's report detailing delivering IT services from India.


About Parul

Parul Jain is a member of the Global Sourcing team and assists clients on topics related to service delivery portfolio optimization, benchmarking, operational review and growth strategy. Parul’s responsibilities include managing Everest Group’s offerings focused on locations and workforce optimization, including Locations Insider™. She is actively involved in thought leadership development on next-generation themes for shared services such as the impact of digitalization and automation on delivery portfolio strategies, innovation, and talent hotspots for future skills.

Prior to joining Everest Group, Parul was a Senior Analyst with The Smart Cube. She holds a bachelor’s degree from Shaheed Sukhdev College of Business Studies, Delhi University.

Parul's blog posts

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Africa: On the Frontier of IT-BP Services Delivery

In the last few years, for a number of reasons, there’s been [...]

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Leveraging Tier-2 and -3 Locations to Strengthen Business Continuity Planning

It’s time for a fundamental rethink in the way companies approach their [...]

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The Coming of Age of India’s Tier-2 and -3 Service Delivery Locations

India is widely regarded as a preferred service delivery location for global [...]

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Coronavirus Service Delivery Update

This is the third in a series of blogs that explores a [...]

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