The advent of 5G technology has promised unmatched opportunities for enterprises with new use cases that can benefit the topline. However, despite the hype around private 5G, current adoption patterns in APAC are not providing the promised potential. These ROI conversations have become even more pivotal given the macroeconomic conditions.
Join this webinar as our analysts provide buyers, service providers, and telecom providers with insights into the latest developments, challenges, and opportunities in the APAC market for private 5G.
Our speakers will discuss:
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Catch Amardeep Modi, Vice President at Everest Group as he joins an expert panel to discuss how to identify challenges & opportunities in intelligent process automation and how organizations can optimize their workforce productivity & efficiency to gain immense value out of the application of diverse robotic process automation (RPA) tools & technologies.
They will discuss:
Employer Value Proposition (EVP) has taken center stage as workforce expectations rapidly evolve.
To learn what a truly effective EVP entails, Everest Group conducted a study to find the top GBS employers by examining the employer brand perceptions of more than 300 leading GBS organizations across India, Poland, and the Philippines. The study covers multiple dimensions, including compensation, career progression, senior management, work-life balance, culture and values, and the diversity of GBS organizations worldwide.
Join our experts as they present the top GBS organizations’ performances in local talent markets based on attrition rates, joiner-exit ratio, and overall employee satisfaction ratings.
We’ll also hear from best-in-class GBS organizations, including Sun Life Asia Services Centres, Experian, and Target in India, on how they differentiate themselves in talent markets and the resulting key implications for the GBS industry.
Our speakers will discuss:
Who should attend?
View the event on LinkedIn, which was delivered live on Thursday, June 8, 2023.
Organizations’ methods of tracking performance metrics of impact workers vary across the board. Impact measurement can be a powerful tool to inform program creation, assess effectiveness, and drive decision-making.
But when it comes to the measurement of impact workers’ metrics, what is the most effective approach, and how do you use the data for better business outcomes?
In this LinkedIn Live session, we will explore one of the key aspects of impact sourcing – impact measurement – and the need to track metrics effectively for better business case creation.
Watch to learn more about this important topic and to gain valuable insights into how to effectively measure the impact of impact sourcing initiatives.
What questions did the event address?
Generative AI (GAI) technology has been around for nearly half a century. But recent developments in the maturity of AI models, faster computation power of systems, and availability of high-quality training data are redefining the technology in 2023.
While tech giants like Microsoft, Google, and Meta fight to dominate the GAI landscape, leading experience providers like Adobe, Salesforce, and Oracle are entering the market with significant investments.
In this webinar, Everest Group’s experts will highlight the use cases and potential of GAI technology in crafting experiences, its limitations and risks in terms of full-fledged commercial adoption, and the industry’s predicted response.
Our speakers will discuss:
Who should attend?
Everest Group’s Managing Partner, Eric Simonson, will chair a session titled, Upgrade Your CX Game with New-age Tech!, on June 1. The session will examine how, to thrive at scale, enterprises need to constantly design and redesign their experience ecosystem to be agile and responsive to customer needs. This session will discuss opportunities and challenges for the GCCs to continue implementing new technology to impact experience across stakeholders.
The 13th edition of NASSCOM GCC Conclave marks the return of a full in-person experience after three years.
This year’s theme, Getting Ready for the Hyperconnected World, aims to emphasize continuous digital transformation via collaborative innovation and further discuss India’s role. There is an urgent need for GCC leaders to collaboratively come together to discuss their greater role to create competitive advantage for their global enterprises. It is imperative to constantly identify new growth opportunities, drive innovation with emerging tech and realign business strategies.
Will you be visiting Bengaluru for NASSCOM GCC Conclave? Let’s have a conversation! Drop in at stall number 15.
Traditionally, most organizations have managed their suppliers through spreadsheets and outdated processes. But digital transformation is developing in this space, and organizations see the benefits of a technology-driven approach.
In this webinar, our experts will guide you through the process of designing a supplier management tech stack for your organization. We will discuss the challenges organizations face in adopting supplier management tools and how to overcome them, including budget constraints, lack of integration with existing ERP solutions, and operational issues. You’ll learn how to integrate technologies across the supplier management lifecycle and choose the right tools to enhance your supplier management function.
Join us to learn the types of tools available and how they offer different functionalities for supplier onboarding, risk management, performance management, and information management.
What questions will the webinar answer for the participants?
Who should attend?
Join Everest Group’s Yugal Joshi for the opening keynote of the virtual conference, Zones Technology Forum 2023.
In the face of unrelenting macroeconomic scenarios facing companies, creating value and reducing costs is essential. Yugal Joshi will join other speakers to share thought leadership and discuss real-life case studies during his keynote to discuss what can be done and how companies can navigate tough scenarios.
View the event on LinkedIn, which was delivered live on Wednesday, May 31, 2023.
🏥The healthcare industry is undergoing a major shift driven by evolving customer expectations and care delivery models as customers and patients demand more hyper-personalized experiences. To meet this demand, healthcare enterprises are leveraging customer experience platforms (CXPs) to pull in data from multiple sources, analyze it, and generate actionable insights that enhance the customer experience across pre-care, care, and post-care interactions 📈.
📣 📣Join our experts as they discuss how enterprises should look at customer experience in healthcare and how the scope has evolved to include hyper-personalized experiences that span care management, proactive grievances redressal, and billing and payments.
What questions did the event address?
✅ How should service providers and enterprises think about customer experience?
✅ What key investments are required to drive superior customer engagement in healthcare?
✅What is the current CXP supplier landscape, and who are the new players?
In this forum, Rita will explore one of the key aspects of impact sourcing – impact measurement – and the need to track metrics effectively for strong business case creation. Organizations’ methods of tracking performance metrics of impact workers vary across the board, but what is the most effective approach, and how do you use the data for better business outcomes?
Join this virtual roundtable to discuss impact measurement and share key approaches, learnings, and best practices.
We’ll uncover the key aspects of impact measurement, including:
Who should attend?
Virtual Roundtable Guidelines
The only price of admission is participation. Attendees should be prepared to share their experiences and be willing to engage in discourse.
Participation is limited to enterprise leaders (no service providers). Everest Group will approve each attendance request to ensure an appropriate group size and mix of participants. The sessions are 90 minutes in duration and include introductions, a short presentation, and a facilitated discussion.
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