Expanding Horizons: India GCCs Propelling the Next Wave of Growth for Life Sciences Organizations | In-person Roundtable

September 12, 2023

Invite Only

Expanding Horizons: India GCCs Propelling the Next Wave of Growth for Life Sciences Organizations

September 12, 2023 |

8:00 AM IST - 11:00 AM IST

Facilitated by Everest Group

The life sciences industry is undergoing significant evolution and growth driven by advancements in technology, changing demographics, shifting regulatory landscapes, and emerging healthcare challenges.

India has emerged as a key location for life sciences organizations due to its vast talent pool of skilled professionals, cost-effectiveness, robust research infrastructure, supportive regulatory environment, and thriving innovation ecosystem.

Join this roundtable on September 12 in Bangalore to participate in conversations with our expert analysts and your peers. Attendees will gain valuable insights into the future potential for the industry, and how India as a leading global delivery location can play an instrumental role in the growth of life sciences organizations.

We’ll uncover key themes in this discussion, such as:

How India has emerged as a key talent hub for life sciences organizations
How to leverage the diverse talent/capabilities to enable delivery of services across the life sciences value chain (and the opportunity to leverage talent beyond R&D in areas such as commercial analytics, F&A, and SCM)
How there is an increasing focus on innovation, digital, and data analytics in life sciences GCCs, and how it is backed by India’s vibrant innovation and entrepreneurship ecosystem

Who should attend?

Life sciences leaders and site heads

Roundtable guidelines

The only price of admission is participation. Attendees should be prepared to share their experiences and be willing to engage in discourse. Participation is limited to enterprise leaders (no service providers).

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Supplier Diversity and Outsourced Services Spend: Advance Your Sourcing Strategy with Diverse Suppliers | Virtual Roundtable

August 23, 2023

Virtual Roundtable

Supplier Diversity and Outsourced Services Spend: Advance Your Sourcing Strategy with Diverse Suppliers

August 23, 2023 |

8:00 AM PT | 11:00 AM ET

Supplier diversity has evolved into a global strategic business imperative that can drive innovation and yield meaningful impact. Supplier diversity programs can positively influence outsourced services spend, and long-term success in the sourcing ecosystem in general, by strengthening supplier relationships through diversity and inclusion.

Join this virtual roundtable as thought leaders and our experts explore the best practices that sourcing leaders follow to measure the impact of supplier diversity programs, report on key metrics, and align supplier diversity efforts with business goals.

We’ll uncover the key aspects of supplier diversity, such as:

How to leverage supplier diversity for innovation and business success and define a well-structured supplier diversity roadmap
How collaboration and partnership in supplier diversity strengthen supplier relationships
How to align supplier diversity with business goals and approaches for strategic integration of diverse suppliers
How to create an inclusive supplier ecosystem and pathways for diversity, equity, and inclusion among suppliers

Who should attend?

Procurement leaders
Category managers
Sourcing managers
Sustainability leaders
Supplier diversity program managers

Virtual Roundtable Guidelines

The only price of admission is participation. Attendees should be prepared to share their experiences and be willing to engage in discourse.

Participation is limited to enterprise leaders (no service providers). Everest Group will approve each attendance request to ensure an appropriate group size and mix of participants. The sessions are 90 minutes in duration and include introductions, a short presentation, and a facilitated discussion.

Amy Fong

Partner

Rita N. Soni

Principal Analyst

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The Evolution of Sourcing in APAC – How to Plan for APAC’s Evolving Outsourcing and Service Delivery Landscape | Virtual Roundtable

August 2, 2023

Virtual Roundtable

The Evolution of Sourcing in APAC - How to Plan for APAC's Evolving Outsourcing and Service Delivery Landscape

August 2, 2023 |

11 AM IST | 1:30 PM SGT | 2:30 PM JST | 3 PM ACT

The services industry is experiencing multiple microtrends in the APAC region, including the emergence of new service delivery locations, the advent of generative AI, the race to cloud modernization, the growing significance of ESG practices, and endless software price increases.

In this exclusive buy-side forum, participants will engage in an open discussion centered around these rising uncertainties and shifts in the outsourcing landscape and how sourcing and supplier management peers are reacting by adapting their sourcing portfolios, delivery locations mix, and relationships with service providers.

Join this virtual roundtable discussion to participate in conversations with our expert analysts and your sourcing peers. Attendees will gain valuable insights into how sourcing and supplier management teams in APAC are evolving to meet the rising market demands.

Participants will explore:

The outsourcing trends across various service categories
How sourcing and supplier management teams are reacting to trends such as generative AI, ESG, price hikes, and emerging service delivery locations
How the sourcing portfolio is evolving as we move beyond uncertainties and redefine strategies

Who should attend?

Sourcing teams
Outsourcing management teams
VMOs, CPOs
Procurement teams
Supplier management teams
Procurement and supplier management in GBS
Pricing and contracting teams
Deal optimization teams
Category managers
Location optimization teams

Virtual Roundtable Guidelines

The only price of admission is participation. Attendees should be prepared to share their experiences and be willing to engage in discourse.

Parul Jain

Vice President

Bhanushee Malhotra

Practice Director

Driving Growth: Evolving the GBS Role in Marketing Services | Virtual Roundtable

July 27, 2023

VIRTUAL ROUNDTABLE

Driving Growth: Evolving the GBS Role in Marketing Services

July 27, 2023 |

9:30 AM EDT | 7:00 PM IST

Marketing has undergone a substantial transformation brought on by the adoption of digital technologies; however, support service delivery models have not kept up with the pace of change. GBS and GCC organizations can play a pivotal role in unlocking marketing efficiencies and benefits.

Join this virtual roundtable discussion to participate in conversations with our expert analysts and your peers. Attendees will gain valuable insights into the latest adoption trends and actively contribute to a group discussion exploring their positioning of marketing service delivery models, including vision, enablers for future value creation, futuristic plans and evolution, and governance models.

This session will help participants develop an understanding of priorities and opportunities for the global delivery of marketing services such as:

The vision for marketing services in GBS organizations
Key areas and enablers for future value creation
Futuristic operating and governance models
Critical success factors
Success stories from best-in-class peers

Who should attend?

GBS leaders
GBS strategy leaders
Marketing services leaders

Virtual Roundtable Guidelines

The only price of admission is participation. Attendees should be prepared to share their experiences and be willing to engage in discourse.

Amrit Kirpalani

Executive Advisor, Everest Group CEO, NectarOM

Bharath M

Vice President

Eric Simonson

Managing Partner

The State of Insurance GBS: Igniting Innovation, Expanding Scope, and Driving Talent Strategy | Virtual Roundtable

June 15, 2023

VIRTUAL ROUNDTABLE

The State of Insurance GBS: Igniting Innovation, Expanding Scope, and Driving Talent Strategy

June 15, 2023 |

8:30 AM EDT | 6 PM IST

Today’s insurance GBS organizations have become strategic partners for enterprises. Are you fully aware of the exceptional opportunity for insurance GBS organizations to deepen core capabilities, add new work to scope, and accelerate transformation initiatives, all while elevating their position as valuable solution partners?

Join this virtual roundtable discussion to participate in conversations with our expert analysts and your peers to develop a deeper understanding of insurance GBS organizations’ future priorities, opportunities, and strategies to drive more value for enterprises.

We’ll explore the insurance GBS outlook on:

Services scope expansion
Role elevation
Role in performance management
Talent and location strategy
Transformation

Who should attend?

GBS leaders
GBS strategy leaders
GBS site leaders

Virtual Roundtable Guidelines

The only price of admission is participation. Attendees should be prepared to share their experiences and be willing to engage in discourse.

Rohitashwa Aggarwal

Partner

Nikhil Malhotra

Practice Director

Shivani Singh

Senior Analyst

Measuring the Impact of Impact Sourcing | Virtual Roundtable

May 24, 2023

Virtual Roundtable

Measuring the Impact of Impact Sourcing

May 24, 2023 |

9 AM EDT | 7:30 PM IST

In this forum, Rita will explore one of the key aspects of impact sourcing – impact measurement – and the need to track metrics effectively for strong business case creation. Organizations’ methods of tracking performance metrics of impact workers vary across the board, but what is the most effective approach, and how do you use the data for better business outcomes?

Join this virtual roundtable to discuss impact measurement and share key approaches, learnings, and best practices.

We’ll uncover the key aspects of impact measurement, including:

Market standards and general recommendations
Key approaches followed by organizations
Learnings from best-in-class peers
Pitfalls to avoid and best practices to follow

Who should attend?

ESG and sustainability leaders
Chief diversity officers
Sustainability leaders
Corporate social responsibility leaders
Workforce and talent strategy leaders
CHROs and heads of HR
Heads of outsourcing
Global sourcing managers
Service providers

Virtual Roundtable Guidelines

The only price of admission is participation. Attendees should be prepared to share their experiences and be willing to engage in discourse.

Rita Soni

Principal Analyst, Impact Sourcing & Sustainability Research

Paul Steenkamp

Founder at Jack Frost

Marzanne Collins

Executive Advisor at Harambee Youth Employment Accelerator

Evan Jones

Group Strategy Director at Harambee Youth Employment Accelerator

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Top Priorities for Life Science GBS Organizations in 2023: Scaling R&D Capabilities | Virtual Roundtable

April 5, 2023

Virtual Roundtable

Top Priorities for Life Science GBS Organizations in 2023: Scaling R&D Capabilities

April 05, 2023 |

9:30 am EDT | 7 PM IST

Life Sciences GBS organizations today have evolved into strategic partners for their enterprises, driving both operational and technological advancements. As part of the evolution, Life Sciences GBS organizations are increasingly supporting critical functions, including R&D operations, and scaling up these capabilities has been a top priority.

Join this virtual roundtable as our experts and your peers discuss and explore the vision, effort, and support required for scaling R&D capabilities from offshore/nearshore delivery centers.

What you will take away:

In this collaborative session, we’ll uncover the key aspects of building R&D capabilities in GBS, such as:

The vision for housing R&D capabilities in GBS and the value proposition of having an offshore/nearshore presence
Key enablers and challenges in offshoring/nearshoring core capabilities
Success driving actions from Life Sciences GBS leaders
Success stories from best-in-class peers

Who should attend?

GBS leaders
GBS Strategy leaders
GBS site leaders
GBS R&D/Clinical leaders

Virtual Roundtable Guidelines

The only price of admission is participation. Attendees should be prepared to share their experiences and be willing to engage in discourse.

Jimit Arora

Partner

Bharath M

Vice President, Global Sourcing

Kushagra Singh

Senior Analyst, Global Sourcing

Finance Shared Services to Global Business Services: A Journey Worth Taking? | Roundtable

March 1, 2023

EVENT

Finance Shared Services to Global Business Services: A Journey Worth Taking? | Roundtable

Wednesday, March 1, 2023

The ACCA (Association of Chartered Certified Accountants) report released in September 2022, Finance Shared Services to Global Business Services: A Journey Worth Taking? evaluated the relative maturity of Finance Shared Services (FSS) organisations compared to Global Business Services (GBS), across the dimensions of people, process, and technology. The results of the analysis, based on the responses of over 800 organisations, run counter to the commonly held belief that GBS, rather than FSS models, should be the destination of leading organisations. The findings consider the current challenges as well as prevailing opportunities for driving future success.

ACCA, PwC, and Everest Group, along with leaders of other leading enterprise operations, will debate the merits, opportunities, and challenges of moving from a finance-focused business services organisation to a multi-functional, integrated operation at a roundtable on Wednesday, 1 March 2023 in London.

This is an invite-only event. If you are interested in joining roundtable discussions, contact Susan Sehmi.

Where

London

Speakers

Rohitashwa Aggarwal

Partner - Global Business Sourcing Lead, Europe, Everest Group

Deborah Kops

Principal, Sourcing Change

Eric Simonson

Managing Partner - Research, Everest Group

Driving Larger-scale Adoption of Impact Sourcing from the Inside Out | VirtualRoundtable

December 8, 2022

VIRTUAL ROUNDTABLE

Driving Larger-scale Adoption of Impact Sourcing from the Inside Out

December 8, 2022 |

9:00 AM EST | 7:30 PM IST

Impact sourcing allows businesses to find highly engaged and stable talent sources that deliver quality work with low attrition rates while simultaneously meeting their sustainability requirements and goals. As talent shortages continue to make headlines, businesses are aggressively turning to these non-traditional talent pools to find needed skills.

But what are the best tools and techniques to drive larger-scale adoption of impact sourcing both internally and externally?

Join this virtual roundtable and take part in conversations with our experts and your peers about how to grow impact sourcing in your organization, including:

What are the best strategies to drive larger-scale adoption of impact sourcing, and what are the barriers?
How are providers and GBS organizations advocating for the sourcing model internally?
How are buyers getting involved in the growth of impact sourcing?
What is the impact sourcing “Commitment to Action,” and how will joining it benefit your program?

Who should attend?

Chief sustainability officers
Sustainability leaders
Corporate social responsibility leaders
Workforce and talent strategy leaders
CHROs and heads of HR
GBS leaders
Heads of outsourcing
Global sourcing managers

Virtual Roundtable Guidelines

The only price of admission is participation. Attendees should be prepared to share their experiences and be willing to engage in discourse.

Shirley Hung

Partner
Everest Group

Rita N. Soni

Principal Analyst, Impact Sourcing & Sustainability Research
Everest Group

GBS Leadership Exchange : The Evolving Role of GBS Organizations in Driving Enterprise-wide Adoption of Intelligent Automation

December 1, 2022

GBS LEADERSHIP EXCHANGE: INVITATION ONLY EVENT

The Evolving Role of GBS Organizations in Driving Enterprise-wide Adoption of Intelligent Automation

December 1, 2022 |

8:30 AM EST | 7 PM IST

In the last few years, many Global Business Service (GBS) centers have scaled up the adoption of Intelligent Automation (IA) and are now playing a key role in the overall enterprise automation adoption journey. The challenge now lies in decoding the technologies, talent and governance models, and IA architecture for the next wave of automation-led benefits for the enterprise.

Join this virtual roundtable as our experts and your peers explore IA adoption trends and how IA will play a role in the future outlook for GBS organizations.

What you will take away:

This collaborative session will provide you with new insights from our experts and the participants as you exchange perspectives on IA adoption and best practices, including:

How are other GBS leaders preparing their IA strategies, and what are their primary focus areas?
What are the top challenges?
What is missing from the current operating model?
What are best-in-class GBS organizations doing to find success?

Who should attend?

Automation CoE leaders
GBS CXOs and VPs
GBS/GIC/GCC site leaders
GBS/GIC/GCC strategy leaders

Virtual Roundtable Guidelines

The only price of admission is participation. Attendees should be prepared to share their experiences and be willing to engage in discourse.

Anil Vijayan

Partner

Bharath M

Vice President

Samikshya Meher

Practice Director

Category: Roundtables