Impact Sourcing: Discovering Key Talent and Revitalizing Business Outcomes | Virtual Roundtable

March 28, 2024

Virtual Roundtable

Impact Sourcing: Discovering Key Talent and Revitalizing Business Outcomes

March 28, 2024 |

9:00 AM EDT | 6:30 PM IST

For the IT/BPS/GBS sectors, impact sourcing has become a key talent strategy, emerging from a niche pilot program to a transformative process for improved business results. This socially responsible process of outsourcing allows for greater inclusivity, with intentional hiring processes enabling those with more limited employment but great talent to develop their careers. From a corporate perspective, impact sourcing can surface the best talent and yield significant business value.

Join our virtual roundtable along with expert analysts and your peers and take part in a lively discussion about how to leverage impact sourcing as a secret spend weapon. In this open discussion, industry leaders will cover how to create a strong impact sourcing program with long-term sourcing ecosystem planning and success.

Participants will discuss:

Leveraging impact sourcing for innovation and business success with a well-defined roadmap
Key considerations to keep in mind while designing or scaling their impact sourcing program
Approaches for strategic integration of impact sourcing
Best practices to keep in mind
Measuring impact/success of impact sourcing programs with key metrics and reporting strategies

Who should attend? 

Procurement and sustainability leaders
Category Managers
Sourcing managers
Supplier diversity program managers
Responsible and sustainable procurement teams

Virtual Roundtable Guidelines 

The only price of admission is participation. Attendees should be prepared to share their experiences and be willing to engage in discourse. 

Participation is limited to enterprise leaders (no service providers). Everest Group will approve each attendance request to ensure an appropriate group size and mix of participants. The sessions are 90 minutes in duration and include introductions, a short presentation, and a facilitated discussion. 

Susmitha Devisetty

Senior Analyst

Everest Group

Khushboo Hanjura

Senior Analyst

Everest Group

Rita N. Soni

Principal Analyst

Everest Group

GBS: The New Epicenter for Driving Value and Transformation in Enterprise Finance Services | Virtual Roundtable

March 13, 2024

Virtual Roundtable

GBS: The New Epicenter for Driving Value and Transformation in Enterprise Finance Services

March 13, 2024 |

9:30 AM EDT | 7:00 PM IST

The GBS model has become a multifunctional platform with finance among the oldest of the capabilities established. However, our research shows that the overwhelming level of activity performed by both Finance Shared Services (FSS) and GBS organizations is transactional.

As companies increasingly hardwire the GBS model into the business, there is still vast potential to add more value. Finance in GBS can play a vital role in accelerating business growth and delivering greater insights across the enterprise.

Join this virtual roundtable, along with our expert analysts and industry thought leaders, for an engaging discussion on how FSS and GBS organizations can move up the value chain, drive innovation, and yield meaningful impact. We will also explore current challenges and prevailing opportunities for driving future success.

Participants will explore:

How FSS and GBS can move up the finance value chain, and what is the breadth and depth of the services portfolio?
What changes are required for GBS governance and operating models to enable growth?
How can enterprises leverage FSS or GBS to create more value in the finance organization and for CFOs?
Success stories from best-in-class peers

Who should attend?

Finance leaders
Global business services leaders
GBS strategy leaders
GBS site leaders

Virtual Roundtable Guidelines

The only price of admission is participation. Attendees should be prepared to share their experiences and be willing to engage in discourse.

Anish Agarwal

Practice Director

Everest Group

Parul Jain

Vice President

Everest Group

Reshaping Tomorrow: Exploring the Impacts of Return to Office and AI on Diversity & Inclusion | In-person Roundtable

February 15, 2024

Invite Only

Reshaping Tomorrow: Exploring the Impacts of Return to Office and AI on Diversity & Inclusion | In-person Roundtable

February 15, 2024

9:30 a.m. to 1:30 p.m.

Facilitated by Everest Group

This in-person roundtable will center around current pivotal themes that significantly impact our workplace and the future of diversity and inclusion: return to office (RTO) and advancements in artificial intelligence (AI).

Everest Group will host the event in collaboration with Dinesh Deo, CEO at Marsh McLennan Global Services India.

Return to office (RTO) – boon or bane for female colleagues? The transition back to the office has sparked important conversations about the impact on work-life balance, productivity, and overall well-being. We’ll discuss the unique challenges and opportunities that returning to the office poses for females and explore strategies to make this transition a positive and empowering experience for all
The impact of AI on diversity and inclusion – what will a digitally fair world for women look like? As AI continues to shape the future of work, we need to address its impact on diversity and inclusion. This session will focus on the opportunities and challenges AI presents in creating a digitally fair world for women and how AI can foster diversity and help ensure a level playing field for everyone

Session details

Date: 15 February 2024
Venue: Marsh & McLennan Global Services India Pvt Ltd., Powai, Mumbai, India
Time: 9:30 a.m. to 1:30 p.m. (roundtable followed by networking lunch)

Who should attend?

GBS heads
GCC/GBS strategy leaders
GCC site leaders

Roundtable guidelines

The only price of admission is participation. Attendees should be prepared to share their experiences and be willing to engage in discourse. Participation is limited to enterprises/GBS (no service providers), and Everest Group will approve each attendance request to ensure an appropriate size and mix of participants. The roundtable includes introductions, a short presentation, and a facilitated discussion.

We look forward to your valuable insights and active participation in this crucial dialogue. This executive roundtable is a unique opportunity to connect with industry leaders, share perspectives, and collectively shape a more inclusive and forward-thinking workplace. If you have any questions or require further information, please don’t hesitate to contact us.

REQUEST TO ATTEND

Speakers

Dinesh Deo

CEO, Marsh McLennan Global Services India

Parul Jain

Vice President, Everest Group

Sumit Kumar

Practice Director, Everest Group

Delivery with Purpose: A Guide for Service Providers in Impact Sourcing | Virtual Roundtable

December 7, 2023

Virtual Roundtable

Delivery with Purpose: A Guide for Service Providers in Impact Sourcing

December 7, 2023 |

9 AM EST | 7:30 PM IST

Traditional IT and business process services (BPS) service providers are becoming more intentional in creating and activating career opportunities in underserved communities.

By identifying previously untapped talent pools that can provide leverage in various roles across the outsourcing industry, impact sourcing can create both inward (business) and outward (social) impact for service provider organizations.

Join Everest Group experts and Sustainability Fellows for an engaging discussion on creating meaningful and intentional impact sourcing programs that benefit both the business and the community. Together and with your peers, we will discuss what is needed to implement impact sourcing and how to be an agent of positive change in your community.

Participants will:

• Learn what peak impact sourcing looks like
• Explore foundational frameworks to design an impact sourcing program
• Uncover what success looks like
• Engage in a discussion around policy and best practices
• Discuss ways to steer the buyers’ mindset toward impact sourcing

Who should attend?

• Services provider stakeholders
• Internal diversity and inclusion leaders
• Sustainability leaders

Virtual Roundtable Guidelines

The only price of admission is participation. Attendees should be prepared to share their experiences and be willing to engage in discourse.

Everest Group will approve each attendance request to ensure an appropriate group size and mix of participants. The sessions are 90 minutes in duration and include introductions, a short presentation, and a facilitated discussion.

Anik Dutta

Senior Analyst

Everest Group

Prateek Singh

Practice Director

Everest Group

Rita N. Soni

Principal Analyst, Impact Sourcing & Sustainability Research

CPG GBS Leadership Exchange: Journey to the Future of GBS | CPG GBS Leadership Community Event

November 29, 2023

CPG GBS Leadership Community EVENT

CPG GBS Leadership Exchange: Journey to the Future of GBS

November 29, 2023 |

10:00 AM EST | 8:30 PM IST

Over the years, GBS organizations in the consumer packaged goods (CPG) industry have risen as a competitive differentiator for their global enterprises. From supporting a wide array of service segments to housing critical capabilities, the GBS organization’s influence has only become stronger.

In this session, Everest Group will host a gathering and open discussion for the CPG GBS community and discuss findings from Everest Group’s recently concluded flagship research on the CPG GBS industry. Conversations will cover key imperatives across areas such as talent employability, service innovation, the future of work, and more.

Participants will explore:

• The latest CPG GBS market trends
• Common priorities among CPG GBS peers
• Learnings and best practices

Who should attend?

• CPG GBS leaders
• CPG GBS strategy heads

Virtual Roundtable Guidelines

The only price of admission is participation. Attendees should be prepared to share their experiences and be willing to engage in discourse.

Rohitashwa Aggarwal

Partner

Everest Group

Jimit Arora

Partner

Everest Group

Deborah Kops

Sourcing Change, Principal

Everest Group

Modernizing the Strategic Sourcing Process with Technology | Virtual Roundtable

November 15, 2023

virtual roundtable

Modernizing the Strategic Sourcing Process with Technology

November 15, 2023 |

10:30 AM EST | 9 PM IST

Join industry thought leaders and stakeholders for an engaging virtual roundtable discussion on how to drive meaningful impact in outsourced services spend through digitalization and modern sourcing practices.

Attendees will discuss best practices for effectively measuring the impact of sourcing strategies through tech and methods for aligning this impact with your organization’s broader objectives. We’ll also explore how to cultivate collaborative relationships with suppliers for sustained success.

Sourcing leaders will come away with actionable insights and strategies that can be immediately implemented to elevate sourcing practices.

Participants will discuss:

• Cutting-edge technology trends that are reshaping sourcing strategies
• Best practices for measuring impact, including proven methodologies to measure the impact of your sourcing strategies through tech
• Ways to align your sourcing strategies with broader business objectives, ensuring that your efforts drive meaningful results and growth
• Approaches for fostering collaboration with suppliers through tech, ensuring inclusivity and long-term success in the sourcing ecosystem
• Strategies that you can implement immediately

Who should attend?

• Procurement leaders
• Category managers
• Sourcing managers

Virtual Roundtable Guidelines

The only price of admission is participation. Attendees should be prepared to share their experiences and be willing to engage in discourse.

Khushboo Hanjura

Senior Analyst

Shirley Hung

Partner

Bhanushee Malhotra

Practice Director

Remaining the Employer of Choice in a Dynamic Talent Market for Banking and Financial Services GBS | Virtual Roundtable

November 9, 2023

VIRTUAL ROUNDTABLE

Remaining the Employer of Choice in a Dynamic Talent Market for Banking and Financial Services GBS

November 9, 2023 |

8:30 am EST | 7:00 pm IST

In our recently released report, “The Top GBS Employers™ in India, the Philippines, and Poland – 2023,” we discovered a noticeable decline in employer brand perception among Banking and Financial Services (BFS) GBS organizations in all three countries.

Join this virtual roundtable as we explore the reasons behind the decline, whether there are specific segments these organizations are losing their talent to, and the current and potential strategies for becoming a BFS GBS employer of choice.

This interactive discussion offers a unique opportunity to engage in conversations with our expert analysts and your peers. Together, we will discuss strategies to maintain a positive brand image, what’s working and what’s not in other organizations, and ways to enhance your own organization’s employee value proposition.

Participants will explore:

What factors impact GBS brand perception as an employer in key markets?
What are the top employee grievances, and what are your peers doing to alleviate them?
What initiatives do best-in-class GBS organizations deploy to enhance overall brand perception?
What is the impact of work model (remote/hybrid/in-office) on talent management practices and brand perception?

Who should attend?

GBS site leaders
GBS strategy leaders
Heads of human resources
Heads of talent acquisition

Virtual Roundtable Guidelines

The only price of admission is participation. Attendees should be prepared to share their experiences and be willing to engage in discourse.

Jimit Arora

Partner

Piyush Dubey

Practice Director

Jayant Patwardhan

Executive Advisor

Positioning GCCs for Success: Drive Superior Value and Advance Business Impact | In-person Roundtable

September 29, 2023

INVITE ONLY

POSITIONING GCCs FOR SUCCESS: DRIVE SUPERIOR VALUE AND ADVANCE BUSINESS IMPACT

September 29, 2023 |

10:00 AM IST - 12:30 PM IST

Global Capability Centers (GCCs) / Global Business Services (GBS) organizations are now key strategic partners for enterprises, driving business impact beyond cost savings and operational improvement. Yet, challenges remain in establishing ownership and accountability, reducing hand-offs with global counterparts, building business context, and delivering more value.

These softer aspects have become critical as GCCs strive to deliver superior value for the global enterprise.

Join this in-person roundtable discussion held at The Westin in Gurgaon, along with your peers and our expert analysts, to discuss the future vision for GCCs – from how they can deliver value beyond arbitrage to which enablers can position them for sustained success.

Participants will explore:

Methods for GCCs to elevate their impact from cost savings and operational improvements to strategic business outcomes
Key areas and enablers for future value creation
The current role of GCC leaders and the change in mindset required to enable their movement to global roles in the enterprise
Approaches to implementing innovative talent management practices and developing high-performance teams
Success stories from best-in-class peers

Who should attend?

GBS heads
GCC/GBS strategy leaders
GCC site leaders

Roundtable Guidelines

The only price of admission is participation. Attendees should be prepared to share their experiences and be willing to engage in discourse.

Anish Agarwal

Practice Director

Parul Jain

Vice President

Expanding Horizons: India GCCs Propelling the Next Wave of Growth for Life Sciences Organizations | In-person Roundtable

September 12, 2023

Invite Only

Expanding Horizons: India GCCs Propelling the Next Wave of Growth for Life Sciences Organizations

September 12, 2023 |

8:00 AM IST - 11:00 AM IST

Facilitated by Everest Group

The life sciences industry is undergoing significant evolution and growth driven by advancements in technology, changing demographics, shifting regulatory landscapes, and emerging healthcare challenges.

India has emerged as a key location for life sciences organizations due to its vast talent pool of skilled professionals, cost-effectiveness, robust research infrastructure, supportive regulatory environment, and thriving innovation ecosystem.

Join this roundtable on September 12 in Bangalore to participate in conversations with our expert analysts and your peers. Attendees will gain valuable insights into the future potential for the industry, and how India as a leading global delivery location can play an instrumental role in the growth of life sciences organizations.

We’ll uncover key themes in this discussion, such as:

How India has emerged as a key talent hub for life sciences organizations
How to leverage the diverse talent/capabilities to enable delivery of services across the life sciences value chain (and the opportunity to leverage talent beyond R&D in areas such as commercial analytics, F&A, and SCM)
How there is an increasing focus on innovation, digital, and data analytics in life sciences GCCs, and how it is backed by India’s vibrant innovation and entrepreneurship ecosystem

Who should attend?

Life sciences leaders and site heads

Roundtable guidelines

Supplier Diversity and Outsourced Services Spend: Advance Your Sourcing Strategy with Diverse Suppliers | Virtual Roundtable

August 23, 2023

Virtual Roundtable

Supplier Diversity and Outsourced Services Spend: Advance Your Sourcing Strategy with Diverse Suppliers

August 23, 2023 |

8:00 AM PT | 11:00 AM ET

Supplier diversity has evolved into a global strategic business imperative that can drive innovation and yield meaningful impact. Supplier diversity programs can positively influence outsourced services spend, and long-term success in the sourcing ecosystem in general, by strengthening supplier relationships through diversity and inclusion.

Join this virtual roundtable as thought leaders and our experts explore the best practices that sourcing leaders follow to measure the impact of supplier diversity programs, report on key metrics, and align supplier diversity efforts with business goals.

We’ll uncover the key aspects of supplier diversity, such as:

How to leverage supplier diversity for innovation and business success and define a well-structured supplier diversity roadmap
How collaboration and partnership in supplier diversity strengthen supplier relationships
How to align supplier diversity with business goals and approaches for strategic integration of diverse suppliers
How to create an inclusive supplier ecosystem and pathways for diversity, equity, and inclusion among suppliers

Who should attend?

Procurement leaders
Category managers
Sourcing managers
Sustainability leaders
Supplier diversity program managers

Virtual Roundtable Guidelines

The only price of admission is participation. Attendees should be prepared to share their experiences and be willing to engage in discourse.

Amy Fong

Partner

Rita N. Soni

Principal Analyst

Announcing our inaugural conference: Everest Group Engage, The Pragmatic Edge: Designing Your Future. Learn more.

Category: Roundtables