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Putting Your Frontline Workforce at the Forefront of Technology | Webinar


Putting Your Frontline Workforce at the Forefront of Technology

February 7, 2024

Catch Everest Group Partner, Yugal Joshi, as he joins a panel of experts to discuss:

  • Recognize the costs of a non-inclusive and siloed workplace transformation
  • Analyze the challenges faced by frontline workers and understand their unique needs and work requirements
  • Design an inclusive workplace transformation approach for specific industries
  • Explore top industry use cases and success stories
Yugal Joshi
Partner, Everest Group
Drew Ehlers
Head of Global Partners, Zebra Technologies
Rakshit Ghura
SVP and Global Head, Global Workplace Services, HCLTech

GSA’S Sustainable Sourcing Symposium | Conference



January 31, 2024

The GSA Symposium 2024 will kick-start your year with all the insights and tools you need to drive more sustainable sourcing throughout 2024.

David Rickard, Partner at Everest Group, will be doing the opening keynote, sharing insights from our Key Issues 2024 study. David will delve into key business challenges, strategies, and industry insights, to help kickstart your year and stay ahead of the curve in 2024.

Everest Group’s Key Issues 2024 study captures the pulse of IT-BP industry leaders from across the globe to uncover major concerns, expectations, and trends, and how they plan to drive accelerated value through global services in 2024. Themes include the global services industry outlook, key business challenges and priorities, expectations from service providers, expected changes in outsourcing deals, digital and next-generation capability priorities, and the impact of Gen AI, among others.

Where:  DLA Piper, 160 Aldersgate St, Barbican, London, EC1A 4HT


Rickard David
David Rickard
Partner, Everest Group

SIG 2023 Global Executive Summit

In-Person Event

SIG 2023 Global Executive Summit

October 16 - 18, 2023 | Scottsdale, AZ

Everest Group is a proud sponsor of SIG’s 2023 Global Executive Summit, taking place from October 16 – 18, 2022 at the Omni Scottsdale Resort & Spa at Montelucia, in Scottsdale, AZ.

Global Services Sourcing: What’s Working in 2023 to Maximize Value and Manage Costs
A Roundtable Discussion Facilitated by Everest Group

Session timing: Tuesday, October 17, 10:35 am MST

For those sourcing global services, the last few years have been a roller coaster, with talent shortages leading to previously unheard-of mid-contract cost increase requests.

Join Everest Group analysts and your peers to talk about how buyers are successfully managing costs, talent, and locations decisions in IT, Engineering, and BPO services.

We’ll discuss the following questions, plus your own challenges:
▪ What is going on with attrition and retention at leading service providers?
▪ Have price increases leveled out? Which roles still demand a premium?
▪ Should we consider new locations onshore, nearshore, or offshore?
▪ Which actions can sourcing teams take to achieve better cost optimization in a changing market?
You will learn:
▪ Important trends to know when sourcing complex services in North America or globally
▪ Which locations are emerging for offshoring and nearshoring, and the challenges they bring
▪ Which skills may still be demanding a premium, and where buyers have an advantage right now


Fong Amy Refresh gray square
Amy Fong
Partner, Sourcing and Vendor Management
Arora Achint
Achint Arora
Partner, Pricing Assurance

Continuous Discovery Keynote | UiPath FORWARD VI + TechEd DAY | Conference


Continuous Discovery keynote | UiPath Forward VI

October 11, 2023

Everest Group Vice President, Amardeep Modi, will be co-hosting a keynote at UiPath’s annual Forward VI conference.  His session is titled Continuous Discovery Keynote. Amardeep will join fellow industry experts to discuss how customers are automating and innovating with Continuous Discovery and AI.


Bhadola Somya
Amardeep Modi
Vice President, Everest Group
Riya Munjal 1
Yiannis Broustas
Sr Director, Product Marketing, Emerging & Growth Categories, UiPath
Kumar Santhosh
Subhro Gupta
VP Disruptive Technologies, Prudential Financial

World Procurement Excellence Summit | Conference


World procurement excellence summit

September 27, 2023

David Rickard, Partner at Everest Group, will be speaking at the World Procurement Excellence Summit. His will discuss how sourcing teams should adapt to emerging technology trends:

  • The influence of emerging technologies on an organization’s run, operate, and change mandates
  • The impact of emerging technologies at varied adoption stages on sourcing dynamics and strategy
  • How to evolve category strategies to support the technology adoption cycle
  • How to align supplier segmentation and portfolio strategy to the fast-evolving supplier landscape
Rickard David
David Rickard
Partner, Everest Group

Clinton Global Initiative 2023

In-Person event


September 18-19, 2023

Everest Group’s Eric Simonson, Managing Partner, and Rita N. Soni, Principal Analyst for Impact Sourcing and Sustainability, will attend the Clinton Global Initiative 2023 meeting on September 18-19 in New York City. This year’s focus is what it takes to keep going.

Last year, Everest Group pledged to dramatically increase the impact sourcing workforce – connecting hundreds of thousands of marginalized individuals to new jobs – by providing research and enablement tools, sharing best practices, and engaging enterprises, service providers, governments, and non-governmental organizations (NGOs) in collaborative efforts. 

Everest Group’s Commitment to Action is to grow the impact sourcing market to half a million in three years. As the CGI community knows, making and keeping commitments isn’t easy. Despite this, we know the antidote is as simple as it is true  we must keep going.

Eric and Rita will join colleagues and global stakeholders at the event to discuss impact sourcing, the potential it provides to companies and underserved communities around the world, and initiatives to help companies incorporate impact sourcing into their business models.

Learn more about Everest Group’s Commitment to Action.

Simonson Eric A
Managing Partner
Soni Rita B
Principal Analyst
Kumar Santhosh

Oracle Health Conference


Oracle health conference

September 18-20, 2023

Everest Group Partner Abhishek Singh will be at the Oracle Health Conference 2023 and will speak in a panel exploring Oracle’s vision for clinical trials.

Everest Group Partner Ronak Doshi will also be onsite representing Everest Group’s financial services coverage.

Learn more and register

Singh Abhishek B
Abhishek Singh
Partner, Everest Group
Doshi Ronak
Ronak Doshi
Partner, Everest Group

Climate Week NYC with Capgemini | Data & AI for Climate: Biodiversity Buzz | Conference


Climate week nyc with capgemini

September 17-24, 2023

Everest Group’s Principal Analyst for Impact Sourcing and Sustainability, Rita N. Soni, will join a panel of industry experts at Climate Week in New York City in a session titled, Data & AI for Climate: Biodiversity Buzz. They will discuss how we can help protect insect ecosystems with data and AI.

Learn more

Elaine Van Ommen Kloeke
Dr & Program Manager, ARISE, Naturalis; Biodiversity Center
Niraj Parihar
CEO, Insight & Data, Capgemini
Vincent de Montalivet
Data for Net Zero offer leader, Capgemini

Contact Islands 2023: The Future of IT-BPM in The Philippines | Event


Contact Islands 2023: The future of it-bpm in the philippines

July 27, 2023

Prashray Kala, Partner at Everest Group, will speak at Contact Islands 2023 – the flagship industry conference of the Philippines and the global contact center industry. He will speak during the plenary session on the “Global Services Market Outlook for the Philippines” and in a panel discussion titled “The Future of IT-BPM Services in the Philippines.”

As a trusted partner and thought leader for the Philippines IT-BPM industry, Everest Group was the lead advisor of the IT-BPM Roadmap 2028 and continues to play an important role in shaping the industry.

Learn More and Register

Nasscom Global Inclusion Summit


nasscom Global Inclusion Summit

During the 15th Edition of the Nasscom Global Inclusion Summit, Everest Group will facilitate a workshop titled Building a Better Future: Mastering the Art of Impact Sourcing. Everest Group analysts Aishwarya Barjatya, Anik Dutta, Aman Birari, Rajesh Ranjan, and Susmitha Devisetty will lead this workshop at the event.

Everest Group Partner Rajesh Ranjan will also participate in a panel discussion titled ESG and Inclusion: Gender & Sustainability – How Gender and Sustainability Are Interlinked.

Learn More

Event details

Workshop: Building a Better Future: Mastering the Art of Impact Sourcing 

When: June 27, 2023, 01:30 pm – 03:30 pm IST

In the workshop, participants will have the opportunity to explore how impact sourcing creates economic empowerment, social inclusion, and skill development for marginalized communities. Most importantly, the workshop will focus on how organizations can effectively incorporate impact sourcing into their strategies.
Panel Discussion: ESG and Inclusion – Gender & Sustainability | How Gender and Sustainability Are Interlinked
When: June 28, 2023, 1:45 pm – 2:15 pm IST
Discover the ways ESG and DEI are interlinked and how board commitment is crucial in setting clear policies and procedures and holding executives accountable to meet DEI goals.


Barjatya Aishwarya 1
Aishwarya Barjatya
Practice Director
Birari Aman
Aman Birari
Senior Analyst
Dutta Anik
Anik Dutta
Senior Analyst
Ranjan Rajesh
Rajesh Ranjan
Devisetty Susmitha
Susmitha Devisetty
Senior Analyst

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