Category: LinkedIn Live

Leveraging Gen AI to Enhance CXM: From Innovation to Implementation | LinkedIn Live

LINKEDIN LIVE

Leveraging Gen AI to Enhance CXM: From Innovation to Implementation

View the event on LinkedIn, which was delivered live on Thursday, February 29, 2024.

🌐 While we recognize the huge potential of generative AI (gen AI) in enhancing Customer Experience Management (CXM), the questions on everyone’s mind are: How do we make it work in real-world scenarios, and where do we start?

Watch this interactive LinkedIn Live session to hear from Arte Merritt, Founder of Reconify, and Everest Group analysts, Shirley Hung and Sharang Sharma. We explored the roadmap for gen AI implementation, discuss what global businesses are considering in terms of deployment, address challenges, and examine whether companies should take on this journey independently or collaboratively.🚀

During this event, we dove into questions such as:

  • 💡 Where do you start with your gen AI journey for CXM?
  • 💡 What areas should you be looking at immediately for implementation?
  • 💡 How do you co-innovate to minimize risks?

Meet the Presenters

Hung Shirley
Everest Group

Exploring Clinical Data and Analytics: The Trends Shaping the Market | LinkedIn Live

LINKEDIN LIVE

Exploring Clinical Data and Analytics: The Trends Shaping the Market

View the event on LinkedIn, which was delivered live on Wednesday, February 21, 2024.

In the rapidly advancing field of clinical technology, pharma enterprises are faced with challenges such as fragmented data, compounded by interoperability issues and inefficiencies. There is a growing need for real-time insights and a unified data platform to enhance clinical decision-making, interoperability, and operational efficiency. 📊

📢📢Watch this interactive LinkedIn Live session to explore how an end-to-end platform approach to clinical data and analytics can enable seamless data integration, improve data quality, accelerate trial timelines, and improve patient outcomes. Additionally, discover the evolving areas in clinical data and analytics and get a view of the outlook for this segment. 🚀

During this event, we dived into questions such as:

  • 💡 What are the existing pharma challenges around clinical data and analytics?
  • 💡 What are the key demand trends and expectations from clinical data and analytics platform providers?
  • 💡 What does the provider ecosystem look like in this segment?
  • 💡 What are some of the emerging or futuristic trends within this segment?

Meet the Presenters

Shifts in Outsourcing Pricing: Key Insights to Plan 2024 | LinkedIn Live

LinkedIN Live

Shifts in Outsourcing Pricing: Key Insights to Plan 2024

View the event on LinkedIn, which was delivered live on Wednesday, February 14, 2024.

In our recent 2024 Key Issues Survey, we discovered that price and cost pressures continue to be the top priority for enterprises. 💰

In this engaging LinkedIn Live session, our pricing experts revealed insights from the Everest Group Pricing Index™ report – a biannual overview of current and expected outsourcing pricing trends across various service types and delivery locations. 🌍

Participants  learned valuable pricing insights and discovered the major current commercial themes influencing the market.

During this event, we explored:

✅ How pricing changed across key outsourcing functions and delivery locations in 2023 💡
✅ The pricing outlook for 2024, and how it can impact your outsourcing strategy
✅ How companies are using the Pricing Index to help with sourcing decisions 📈

 

Barwe Rahul
Vice President
Everest Group
Sundrani Ricky
Partner
Everest Group
Ujjain Shitika
Practice Director
Everest Group
Aniruddha edited

Pressing Global Issues and Solutions in Tech: Reflections on WEF Davos ’24 | LinkedIn Live

LINKEDIN LIVE

Pressing Global Issues and Solutions in Tech: Reflections on WEF Davos '24

View the event on LinkedIn, which was delivered live on Wednesday, February 6, 2024.

Heads of state and governments, top business leaders, global institutions, and civil society convened at the World Economic Forum (WEF 2024) in Davos, Switzerland, on January 15-19, 2024, and discussed pressing global issues and how to act on them. 🌍

Climate change and economic inequity have been critical themes for Davos over the years, and this year’s event was expected to underscore sustainability themes, as well as the proactive role of emerging technologies, such as generative AI, in shaping a responsible future built on trust, collaboration, and sustainable development. 🌱🤝🔍

During this LinkedIn Live, we helped enterprises understand the key takeaways from the WEF annual meeting and the major trends in the climate and sustainability tech and services industry that are changing the marketplace in 2024.

During the event, we explored:

✅ What are leading global enterprises and global institutions doing to drive sustainability, and what’s working? 💡
✅ What are the key demand themes in the market that sustainability leaders across the globe are following to accelerate their path to net zero?
✅ What are the key trends shaping technology and the services market for climate and sustainability?

Meet The Presenters

Dwivedi_Arpita
Practice Director
Everest Group
Soni Rita B
Principal Analyst
Everest Group
Marisa Zalabak
Applied AI Lead
The Digital Economist
Aniruddha edited

Navigate Gen AI Risks in Supply Chain and Procurement: Planning for Success | LinkedIn Live

LINKEDIN LIVE

Navigate Gen AI Risks in Supply Chain and Procurement: Planning for Success

View the event on LinkedIn, which was delivered live on Thursday, February 1, 2024.

Sourcing and supply chain teams are awash in data and content, making the function a prime opportunity to implement generative AI (gen AI). However, these functions also face significant ethical, privacy, and accuracy concerns. 📊

📢Watch this LinkedIn Live event to hear our experts discuss how the market, providers, and functional leaders are addressing these challenges to pave the way for innovation. This event is a follow-up to our previous LinkedIn Live discussion, The Possibilities for Generative AI in Sourcing.

During the event, we explored:

  • 🌐 The risks, challenges, and barriers to gen AI adoption and how organizations can position themselves for success
  • 🌐 How procurement leaders can navigate the ethical, privacy, and security concerns in the adoption of gen AI to drive innovation
  • 🌐 The technology providers in the gen AI space that sourcing and supply chain teams can work with

Meet the Presenters

Key Insights into APAC’s Global Services Landscape: The 2024 Trajectory | LinkedIn Live

LinkedIn live

Key Insights into APAC's Global Services Landscape: The 2024 Trajectory

View the event on LinkedIn, which was delivered live on Wednesday, January 24, 2024.

As macroeconomic uncertainty continues to reign, the APAC market is becoming steadily more desirable for global services. 🌏 With unique talent availability and growth potential, the APAC market could be key for both buyers and providers in 2024. 🚀

Watch this LinkedIn Live session to hear how our analysts explored the demand drivers, challenges, and requirements to succeed in the APAC market.

During this event, our speakers unveiled the key issues that determined the trajectory of the APAC global services market and shared insights gathered from senior leaders across enterprises, shared services, and third-party providers in the APAC region.

During this event, we explored:

✅ What is the business outlook for 2024 in the APAC global services market? 📈
✅ What are the likely changes in sourcing patterns, investment themes, and challenges for enterprises? 💡
✅ How will generative AI impact the IT-BP services industry in APAC?
✅ What does it take to succeed in this market?

Meet The Presenters

Mittal Alisha
Vice President
Everest Group
Sengupta Chirajeet
Partner
Everest Group

Thriving in the Competitive IT Talent Market: Best-in-Class Approaches | LinkedIn Live

Linkedin Live

Thriving in the Competitive IT Talent Market: Best-in-Class Approaches

View the event on LinkedIn, which was delivered live on Thursday, January 18, 2024.

The current scarcity of talent equipped with next-generation technology skills is leading enterprises to rely more on IT service providers for needed capabilities and creating a race for providers to attain top tech talent.

Watch this LinkedIn Live to learn the findings from our recent Talent Readiness for Next-generation IT Services PEAK Matrix® assessment, including insights into the technology talent market, key trends and emerging skills, and the current landscape.

The speakers also discuss IT service providers’ workforce management and development capabilities and talent portfolio rates, as well as provide best-in-class practices that leading IT service providers have adopted to build a sustainable pipeline of high-quality, multi-skilled talent.

What questions does the event answer for the participants?

  • What does the current IT talent market landscape look like?
  • What are the best-in-class workforce management and development approaches of top IT service providers?
  • What is the outlook for the IT talent market, and what challenges lie ahead for IT service providers?
 

Meet The Presenters

Amit Anand 20 22 batch
Amit Anand
Senior Analyst
Everest Group
Doshi Ronak
Partner
Everest Group​
Dwivedi_Arpita
Practice Director
Everest Group​

Distinguishing Gen AI Hype from Real Applications | LinkedIn Live

LINKEDIN LIVE

Distinguishing Gen AI Hype from Real Applications

View the event on LinkedIn, which was delivered live on Wednesday, January 17, 2024.

Watch this insightful discussion on navigating the landscape of Artificial Intelligence (AI). 🚀 Everest Group experts will unravel real-world use cases that go beyond the hype, shedding light on how generative AI is making a tangible impact across industries.

Tune in for a candid exploration of the practical applications shaping the future of intelligent technologies.

What questions does the event answer for the participants?

  • What is the current gen AI landscape?
  • What are recent real-world gen AI use cases that industries are investing in?
  • What does the future of gen AI look like?

Meet The Presenters

Building a Sustainable Future: Reflections on COP28 and Insights for 2024 | LinkedIn Live

LINKEDIN LIVE

Building a Sustainable Future: Reflections on COP28 and Insights for 2024

View the event on LinkedIn, which was delivered live on Thursday, December 14, 2023.

Watch this LinkedIn Live event to hear from Everest Group analysts Rita N. Soni and Nitish Mittal, and Sustainability and Climate Change Expert Babiche Veenendaal-Westerbrink. 🎙️

The speakers reflected on the progress made in 2023 to build a more sustainable future, the key takeaways from the COP28 conference – the 28th annual meeting of the international community to discuss and implement ways to combat climate change – and the outlook for 2024.

During the event, we explored:

✅ Key takeaways from COP28
✅ The 2024 sustainability outlook with a focus on technology, data, and operations implications
✅ How Everest Group is helping businesses plan and adopt strategies for a more viable future 🌱

Watch this session to gain profound insights into the challenges and opportunities ahead! 🔍

Meet the Presenters

Mittal Nitish
Partner
Everest Group
Soni Rita B
Principal Analyst
Everest Group
Babiche Veenendaal Westerbrink 003
Sustainability and Climate Change Expert

How AR Teams Use Research to Support Sales and Position for Competitiveness | LinkedIn Live

LINKEDIN LIVE

How AR Teams Use Research to Support Sales and Position for Competitiveness

View the event on LinkedIn, which was delivered live on Thursday, November 30, 2023.

🔍 Analyst relations (AR) teams of service and tech providers are facing increasing pressure to demonstrate the tangible value and impact of research investments for increased competitiveness and market success.

🚀 Watch this LinkedIn Live with Everest Group experts and Allan Racey, Global Talent Services Lead with Accenture. The speakers explore the strategies and that enable AR teams to bridge the gap between research and growth. This session was designed to equip AR professionals with the knowledge and tools they need to better utilize their existing research investments and identify key opportunities where custom research can effectively strengthen sales initiatives.

🎙️ Participants had  the opportunity to hear about instances where AR teams have achieved alignment with research investments and the objectives of their sales teams.

What questions does the event answer for participants?

  • How can AR teams better utilize their existing research memberships to drive value for their sales organization?
  • How can AR professionals better communicate the link between research and competitiveness and growth initiatives?
  • How can AR teams shape the discussion with their sales organization on how to leverage the value from research?

Meet the Presenters

Menzigian Katrina (1)
Vice President, Analyst Relations Engagement
Everest Group
Norton Molly
Global Client Director
Everest Group

How can we engage?

Please let us know how we can help you on your journey.

Contact Us

"*" indicates required fields

Please review our Privacy Notice and check the box below to consent to the use of Personal Data that you provide.