How Technology is Reshaping the Delivery of Care in the Healthcare Industry | LinkedIn Live

September 20, 2023

LinkedIn Live

How Technology is Reshaping the Delivery of Care in the Healthcare Industry

View the event on LinkedIn, which was delivered live on Wednesday, September 20, 2023.

Technology is revolutionizing patient well-being, cost efficiency, and operations across the healthcare industry. 🏥💻 While payers are leveraging technology to lower costs and make members healthier, providers are experimenting with technology to deliver care to patients in the comfort of their homes, assist in clinical decision-making, and make care more coordinated. 🏠

Watch this LinkedIn Live session to learn how technology adoption in healthcare is redefining how we manage care and paving the path for enhanced patient outcomes as the healthcare industry embraces digital transformation, value-based care, and telehealth in every aspect of care delivery. 🩺📲

What questions does the event answer for participants?

✅ What drivers are leading to increased adoption of technology for care management?
✅Which specific areas are enterprises investing in for the digitization of care?
✅What is the current landscape of care management solutions?🔍
✅How is technology expected to reshape the delivery of care?

Meet The Presenters

Hanupriya Nangia

Senior Analyst

Everest Group

Chunky Satija

Vice President

Everest Group

The Trailblazers in the Ecosystem: Levers of Innovation, Growth, and Resilience | LinkedIn Live

September 14, 2023

LINKEDIN LIVE

The Trailblazers in the Ecosystem: Levers of Innovation, Growth, and Resilience

View the event on LinkedIn, which was delivered live on Thursday, September 14, 2023.

Everest Group and nasscom will host a dynamic LinkedIn Live event spotlighting 💡 the achievements, best practices, and success stories from a few of the 2023 nasscom GCC award winners in the Rising Star and Innovation with Impact categories.

This event will illustrate the transformative path of these GCCs and how they have elevated 💹 themselves by strategically integrating innovation, effectively addressing business needs, and successfully delivering significant business impact. 📢 📢Join us as we uncover learnings from their journeys and hear valuable insights from the best in the industry.

The presenters will discuss:
• Strategies to drive innovation to solve challenges and pave the way for sustainable and quantifiable impact
• Approaches to accelerate value for the global 🌎 enterprise with a high degree of ownership and accountability
• Methods to implement seamless integration within the larger enterprise framework
• Ways to enhance brand presence and elevate the employee value proposition

Raja Jamalamadaka

Managing Director | Roche Information Solutions India Pvt. Ltd.

Bharath M

Vice President, Global Sourcing | Everest Group

Pradeep Menon

MD and India GCC Head | HSBC Technology

Vishal Pratapwant

SVP, Engineering and Transformation Group, Global Services | Fiserv

Sukanya Roy

Head GCC and BPM | nasscom

Locations and Talent Strategy – Let’s Talk – Georgia: Europe’s Hidden Gem | LinkedIn Live

September 7, 2023

linkedin live

Locations and Talent Strategy – Let’s Talk – Georgia: Europe’s Hidden Gem

View the event on LinkedIn, which was delivered live on Thursday, September 7, 2023.

Watch this LinkedIn Live session for in-depth coverage on offshoring services to Georgia and its potential as a global services delivery destination, including the region’s operating environment, the impact of its government policies, workforce capabilities, and financial viability to uncover the real value proposition for businesses seeking Georgia as a potential location. 🌍

📣 📣In this LinkedIn Live session, our analysts joined on-the-ground experts in Georgia from Girteka and Enterprise Georgia to discuss their experiences with delivery in the location. They’ll share what’s working well, what can be better, and learnings and recommendations for those already operating in the area or considering adding Georgia to their locations portfolio. 🤝📊

What questions does the event answer for participants?

✅ What is the real value proposition of delivering global services from Georgia, including talent availability, financial attractiveness, and operating environment? 🌟
✅ How do the government’s developments and incentives impact Georgia’s potential? 🏛️📈
✅ What are some of the challenges, such as skills availability and talent size, that an organization will need to navigate if they are considering setting up a delivery center in Georgia? 🔍

Meet The Presenters

Amy Fong

Partner

Everest Group

Sumit Kumar

Practice Director

Everest Group

Andrius Talačka

Head of Service Transformation

Girteka

Tornike Zirakishvili

Deputy CEO

Enterprise Georgia

Locations and Talent Strategy – Let’s Talk – Destination Egypt | LinkedIn Live

August 10, 2023

lINKEDIN LIVE

Locations and Talent Strategy – Let’s Talk – Destination Egypt

View the event on LinkedIn, which was delivered live on Thursday, August 10, 2023.

Watch this LinkedIn Live session as our team of locations experts explore Egypt as a potential global services delivery destination . They are joined by on-the-ground experts in Egypt from _VOIS and PepsiCo, offering their firsthand experiences for global services in the area.

Discover what’s working well and areas for improvement and gain valuable learnings and recommendations for those currently operating or considering adding Egypt to their locations portfolio.

What questions does the event answer for participants?

What is the true value proposition, including talent availability, financial attractiveness, and operating environment of delivering global services from Egypt?
How do upcoming developments, such as new capital and skill-building initiatives, impact Egypt’s potential?
What are some of the challenges, including macroeconomic, FX fluctuations, and skills availability, that an organization will need to navigate if they are considering setting up a delivery center in Egypt?

Meet The Presenters

Parul Jain

Vice President

Everest Group

Rita N. Soni

Principal Analyst

Everest Group

Nagia El Haraki

PepsiCo Cairo Business Services Hub GM

Pepsico

Ramy Kato

Head of Vodafone Intelligent Solutions _VOIS, Egypt Center & Global Care

Sherine El Sherif

Head of International Investments and Business Development

ITIDA

Safeguarding the Digital Era: Technology Adoption in Trust and Safety | LinkedIn Live

July 26, 2023

LINKEDIN LIVE

Safeguarding the Digital Era: Technology Adoption in Trust and Safety

View the event on LinkedIn, which was delivered live on Wednesday, July 26, 2023.

💻 As the internet becomes flooded with an ever-increasing volume of information, the universe of toxic content is expanding at an astonishing rate 📈. Enterprises must be able to moderate content in real-time and provide adequate safety features on platforms to ensure a positive experience for users.

An effective tech-based solution can fast-track the moderation process and minimize the necessity for human moderators to go through the toxic content 💬.

📣📣 Watch this LinkedIn Live to hear insights into the latest developments, emerging themes, challenges, and opportunities in the Trust and Safety (T&S) technology landscape 🔒.

What questions does the event answer for the participants?

🌐What is the role of technology in T&S?
🌐What is the current T&S technology landscape, and what are the emerging technologies?
🌐What are the inherent challenges in the adoption of emerging technologies?
🌐How can enterprises maximize RoI on tech investments in T&S?

Meet The Presenters

Manu Aggarwal

Partner

Abhijnan Dasgupta

Practice Director

The Pricing Index: Pivotal Themes and What to Expect in the Next Year | LinkedIn Live

July 13, 2023

LINKEDIN LIVE

The Pricing Index: Pivotal Themes and What to Expect in the Next Year

View the event on LinkedIn, which was delivered live on Thursday, July 13, 2023.

Everest Group will soon launch the highly anticipated Pricing Index, providing a biannual overview of current and expected outsourcing pricing trends across various service types and delivery locations. 🌍

📣Join this interactive LinkedIn Live session as our experts unveil the key elements from the Pricing Index report. Participants will get the opportunity to learn valuable pricing insights and discover the major contemporary commercial themes influencing the market. 📊

What questions will the event answer for the participants?

💡 How has pricing changed across key functions and delivery locations in the past twelve months? 🗓️💲
💡 How is pricing expected to shift across key functions and delivery locations in the next twelve months?
💡 What resources will Everest Group make available every six months to help answer these questions?

Download the Pricing Index report

Meet The Presenters

Rahul Barwe

Vice President

Rahul Gehani

Partner

Abhishek Sharma

Partner

Generative AI in Customer Experience: Use Cases and Responsible Adoption | LinkedIn Live

July 12, 2023

LINKEDIN LIVE

Generative AI in Customer Experience: Use Cases and Responsible Adoption

View the event on LinkedIn, which was delivered live on Wednesday, July 12, 2023.

Generative AI (GAI)💻 is rapidly gaining traction in customer experience (CX), with organizations striving to grab hold of the possibilities, real-world use cases, and what constitutes responsible adoption 📥.

📢 📢Join this LinkedIn Live session as our experts highlight the vast potential of GAI in CX and explore 🌟🔎 how this revolutionary technology can be applied within a variety of CX use cases, from streamlining marketers’ content supply chains to optimizing UI/UX value chains, and driving efficiencies in the creative development process.

We will also examine the future implications of GAI for both enterprises and service providers.

What questions will the event answer for the participants?

• What is GAI?
• What potential does it have in the experience services space?
• What are the real-world use cases 👁 that enterprises are currently focusing on?

Nisha Krishan

Practice Director | Everest Group

George Ioannou

Founder | Ioannou Ventures

Chirajeet Sengupta

Partner | Everest Group

How to Optimize Your Software Spend and Save Money | LinkedIn Live

July 5, 2023

LINKEDIN LIVE

How to Optimize Your Software Spend and Save Money

View the event on LinkedIn, which was delivered live on Wednesday, July 5, 2023.

Spending on software licenses and SaaS-based products constitutes a significant portion of an enterprise’s IT budget 💰. Now more than ever, it is imperative to understand the best practices enterprises can take to optimise ⚖️ their software spend yet maintain functions and user experience.

📢 📢 In this LinkedIn Live, we will discuss how you can start reducing your outflow on software and the prevalence of reusable software licenses. We will share valuable💱 insights and practical strategies to achieve just that, in particular, in the European region.

What questions will the event address?

✅ What are best practices for enterprises of any size and from any industry to optimise their spend on software?
✅ What is reusable software? Is it compliant with the usage law? How can enterprises leverage it to reduce their software spend?
✅ Why is it important to discuss software spend optimisation?

Meet The Presenters

Rahul Gehani

Partner | Everest Group

Udit Maheshwari

Practice Director | Everest Group

Lennart Martens

Head of Sales Europe | PREO Software AG

How Technology Can Help Healthcare Overcome the $30 Billion RCM Spend | LinkedIn Live

June 28, 2023

linkedin live

How Technology Can Help Healthcare Overcome the $30 Billion RCM Spend

View the event on LinkedIn, which was delivered live on Wednesday, June 28, 2023.

🏥 The pandemic left no industry untouched, but healthcare was especially impacted. Healthcare providers were sent into a financial tailspin as elective surgeries were halted, and general expenses increased.

📉 The industry is bouncing back, yet the financial burden continues to escalate due to soaring wage costs and increased efforts to retain talent.

Watch this LinkedIn Live to discover how healthcare providers can rethink their revenue cycle management (RCM) strategies to future-proof their operations, including how technology adoption can significantly improve administrative efficiencies, streamline operations, reduce costs, increase revenue, and reduce dependency on talent.

What questions does the event address?

How is the RCM market evolving, and how is technology becoming an integral part of the overall solutioning?
What sourcing criteria should healthcare providers consider when evaluating their RCM needs?
What are the supply landscape characteristics and their value propositions?

📅 Save the date and join us for an insightful discussion!

Meet The Presenters

Priya Sahni

Practice Director

Everest Group

Ankur Verma

Vice President

Everest Group

Workforce Experts Panel: How to Thrive in Uncertain Times | LinkedIn Live

June 27, 2023

Linkedin live

Workforce Experts Panel: How to Thrive in Uncertain Times

July 18, 2023

8:00 AM PT | 11 AM ET

Everest Group’s Krishna Sai Charan will join a panel discussion and share insights on how cohesive end-to-end talent acquisition services can:

Help enterprises navigate challenges and meet evolving expectations
Facilitate an integrated talent management strategy
Provide organizations with much-needed strategic support in tough times
Use technology to integrate the future of the limitless workforce

Krishna Sai Charan

Practice Director, Everest Group

Category: LinkedIn Live