The Evolution of Next-gen Customer Engagement Platforms | LinkedIn Live

September 26, 2024

LINKEDIN LIVE

The Evolution of Next-gen Customer Engagement Platforms

Watch this event on LinkedIn which was delivered on Thursday, September 26, 2024

In this collaborative LinkedIn Live session, our experts discussed the shifts occurring within life sciences enterprises as they navigate the evolving CRM ecosystem. 🔬

The Veeva-Salesforce split presents a unique opportunity to transition from traditional CRM systems to next-gen customer engagement platforms, revolutionizing the entire commercial technology stack. 🚀

Watch this LinkedIn Live session and engage with us as we explore leading-edge technologies and their evolving capabilities, shedding light on the massive opportunities for technology and service providers.

Drawing from three comprehensive assessments, we’ll focus on the advancements in next-gen platforms poised to deliver personalized customer experiences.

During this collaborative LinkedIn Live session, we discussed:

✅ What are the high-priority modules across CRM/CX platforms that enterprises are interested in? 🎯
✅ Which functions within the life sciences commercial segment are more mature vs. others in terms of next-gen technology adoption? 💡
✅ What is the market sentiment around the Veeva-Salesforce split? 🔍
✅ What are some of the emerging segments within this ecosystem?

Durga Ambati

Practice Director

Everest Group

Rohit K

Practice Director

Everest Group

Chunky Satija

Vice President

Everest Group

AR Impact: Supporting Growth through Proposal Precision | LinkedIn Live

September 25, 2024

LinkedIn Live

AR Impact: Supporting Growth through Proposal Precision

Watch this event on LinkedIn which was delivered live on Wednesday, July 17, 2024

📊 Our expert team specializes in commercial and solutions analytics, such as pricing assurance, to guide organizations around the world 🌍 to build highly productive deals in the market. 🧩 Analyst relations (AR) teams can help their sales and go-to-market stakeholders harness these powerful capabilities to enhance competitive positions. 🚀

🎥 Watch this LinkedIn Live session to gain new insights into how Everest Group’s pricing expertise can advance go-to-market teams. Don’t miss the chance to ask questions live during the event! 💬

💼 During this collaborative LinkedIn Live session, we discussed:

🔍 How Everest Group can increase the competitiveness of deal pursuit activities of technology and service providers
🌟 The emerging segments within this ecosystem
🤝 Ways AR teams can enable key sales and go-to-market stakeholders to build productive engagements

Katrina Menzigian

Vice President

Achint Arora

Vice President

Rahul Gehani

Partner

Abhishek Sharma

Managing Partner

The Role of Technology in Advancing Member and Patient Engagement | LinkedIn Live

September 19, 2024

LinkedIn Live

The Role of Technology in Advancing Member and Patient Engagement

Watch this event on LinkedIn which was delivered live on Wednesday, July 17, 2024

Healthcare-based enterprise priorities are shifting towards streamlining customer interactions, leading to higher demand and supply options for tech-enabled member and patient engagement solutions. 💼💡

In this LinkedIn Live, our experts Priya Sahni, Chunky Satija, and Kaushik Sundar discussed investments across the value chain to better streamline and modernize the customer journey across multiple touchpoints. 📊🔍 Our panel will explore key trends and drivers, as well as the intricacies of demand and supply in this emerging area of enterprise focus. 🚀📈

Viewers will come away with a solid understanding of the potential investments in this space, as well as best practices and key strategies for their implementation. 🤝💬

During this in-depth LinkedIn Live, we discussed:

• 🔑 The key features that enterprises are looking for in member and patient engagement platforms when it comes to outsourcing
• 🔮 The future of member and patient engagement
• 🌐 The evolution of the supply ecosystem as it caters to enterprise demands

Priya Sahni

Vice President
Everest Group

Chunky Satija

Vice President
Everest Group

Kaushik S

Practice Director
Everest Group

Locations and Talent Strategy – Let’s Talk – Lithuania | LinkedIn Live

September 12, 2024

Linkedin Live

Locations and Talent Strategy – Let’s Talk – Lithuania

Watch this event on LinkedIn which was delivered live on Wednesday, July 17, 2024

What makes Lithuania an attractive destination for global services delivery in the Nearshore Europe region? 🌍💼

Watch Everest Group experts Sumit Kumar, Practice Director, and Gunjan Mundra, Senior Analyst, for an insightful LinkedIn Live session 🎥💡 exploring the benefits and challenges of Lithuania as a nearshoring destination. Drawing from on-the-ground expertise, the discussion will include learnings and recommendations for those already running operations in this area or considering adding Lithuania to their locations portfolio. 📈🗺️

Watch on-demand to understand what works well in this Baltic state and what can be improved from a global services delivery perspective, and come away with insights to aid their own location portfolio management and adjustment. 🧠📊

During this in-depth LinkedIn Live, we discussed:

• Considering talent availability 👩‍💼👨‍💼, financial attractiveness 💰, operating environment 🏢, and more, what is the true value proposition of delivering global services from Lithuania?

• How do government developments and incentives impact Lithuania’s potential? 🏛️📈

• What challenges will an organization need to navigate if they are considering setting up a delivery center in Lithuania? ⚠️🚧

Sumit Kumar

Practice Director
Everest Group

Gunjan Mundra

Senior Analyst
Everest Group

Laura Kavaliauskaite

General Manager
Alter Domus Lithuania

Evelina Verbicke

Senior Investment Advisor
Invest Lithuania

Gen AI Unhyped: How It Is Evolving and How to Plan for Success | LinkedIn Live

September 11, 2024

Linkedin Live

Gen AI Unhyped: How It Is Evolving and How to Plan for Success

Watch this event on LinkedIn which was delivered live on Wednesday, September 11, 2024

How can you best put generative AI to work for your business, and what are the real-world 🌐 applications for this emerging technology 💻?

Join Everest Group experts Suseel Menon, Practice Director, and Ashish Sehdev, Vice President, on September 11 for a LinkedIn Live session exploring the benefits and challenges of implementing gen AI. Focusing on tangible settings and results, this discussion will provide clarity as to gen AI’s practical usage across different enterprise💲 areas.

Attendees will understand how to stay ahead using this emerging tech 🌀 as a lever, and how to harness the full potential of gen AI for their enterprises.

During this in-depth LinkedIn Live, we discussed:

✅ What is the current on-the-ground adoption of gen AI among enterprises?
✅ Which enterprise areas and functions are seeing the highest level of gen AI activity and interest?
✅ What are the key challenges and risks associated with gen AI, and what are the potential solutions to overcome them?
✅ How can organizations become gen AI-ready across talent, culture, and technology?

Suseel Menon

Practice Director

Ashish Sehdev

Vice President

CMO 2.0: Unlocking the Value from MarTech | LinkedIn Live

August 28, 2024

LINKEDIN LIVE

CMO 2.0: Unlocking the Value from MarTech

Watch this event on LinkedIn which was delivered live on Wednesday, August 28 2024

The role of the Chief Marketing Officer (CMO) has expanded as MarTech has risen to greater importance for marketing functions 💻. This paradigm shift has seen CMOs taking the reins on decision-making for the acquisition of marketing technology – but rationalizing these often-costly implementations can be difficult.

Join Everest Group experts Nisha Krishan, Practice Director, Nitish Mittal, Partner, and Vaani Sharma, Senior Analyst, for a LinkedIn Live discussion on the evaluation of MarTech investments. From the ideal measurement of RoI 💲 to methods for identifying alternatives, participants will gain valuable insights into identifying weaker areas of their marketing tech stack and finding viable, lower-cost replacement solutions.

During this in-depth LinkedIn Live, we discussed:

✅ How is the role of CMO becoming more tech-centric?
✅ What are the biggest challenges faced by CMOs?
✅ How can you rationalize MarTech investments?

Register now for the LinkedIn Live event!

Nisha Krishan

Vice President | Everest Group

Nitish Mittal

Partner | Everest Group

Vaani Sharma

Senior Analyst | Everest Group

Assessing the ER&D Services Potential in APAC | LinkedIn Live

July 25, 2024

LINKEDIN LIVE

Assessing the ER&D Services Potential in APAC

Watch this event on LinkedIn which was delivered live on Thursday, July 25, 2024

Despite a global economic slowdown, the APAC geography has proven its resilience in the face of market difficulty. As a result, it has become a strong area of interest across both enterprises and service providers, particularly for the opportunities it affords in the ER&D sector.

Join our experts Mayank Maria, Vice President, and Nishant Udupa, Practice Director, to understand the future role of APAC in global ER&D services, as well as the key segments that will drive growth in this space.

Participants will gain vital knowledge of engineering opportunities in the APAC geography, as well as understand the outlook for spending and outsourcing in this thriving market.

During this in-depth LinkedIn Live, we’ll answer the following questions:

Should the APAC market be viewed as a strategic growth market for an engineering business?
Which specific segments of the market are expected to offer high growth potential?
Which factors will contribute to the success of an engineering business in this market?

Mayank Maria

Vice President Everest Group

Nishant Udupa

Practice Director Everest Group

The Pricing Outlook for H2 2024 and Beyond | LinkedIn Live

July 17, 2024

LinkedIn Live

The Pricing Outlook for H2 2024 and Beyond

Watch this event on LinkedIn which was delivered live on Wednesday, July 17, 2024

Will price and cost pressures continue to trend as the most acute business challenges of 2024 and beyond?

Join our experts Arpit Jhaver, Amanpreet Machanda, and Ricky Sundrani for a deep dive into our Everest Group Pricing Index™ report findings for the first half of 2024. Our analysts will discuss the key trends from the first six months and outline the main business challenges likely to appear within the next year.

Participants will gain valuable pricing insights from our biannual overview of current and expected pricing trends, evaluated across various service types and delivery locations.

During this in-depth LinkedIn Live, we discussed:

How pricing changed across key outsourcing functions and delivery locations throughout H1 2024
What the pricing outlook is like for H2 2024 and 2025, and how it can impact your outsourcing strategy
How companies are using the Pricing Index to help with sourcing decision

Arpit Jhaver

Practice Director

Everest Group

Amanpreet Manchanda

Practice Director

Everest Group

Ricky Sundrani

Partner

Everest Group

Countering Volatility in the Tech Talent Market: Technological Solutions | LinkedIn Live

June 26, 2024

LinkedIn Live

Countering Volatility in the Tech Talent Market: Technological Solutions

Watch this event on LinkedIn which was delivered live on Wednesday, June 26, 2024

Evolving dynamics in the tech talent market have led to an unprecedented talent and skills shortage, leaving enterprises lacking for choice in niche and specialized role fulfillment. 📉💼

To discuss the potential role of technology in alleviating the talent market volatility, our experts Ronak Doshi, Partner, and Arpita Dwivedi, Practice Director, sat down with panelists Somnath Chatterjee, CEO of Prismforce, and Agnieszka Porebska, CEO of Talent Alpha, in a LinkedIn Live session. 🎙️💻 They talked about the art of the possible: how using technology can play a critical role in helping workforce strategy leaders optimize their talent supply in the face of shortage. 🚀🔍

Attendees will understand where investments in the talent supply chain can be utilized to source human capital for current and future business needs, and the technology that can be used to secure the flow of qualified talent for an agile and adaptable workforce that lasts. 💡🔧

During this in-depth LinkedIn Live, we discussed:

• The key challenges that workforce leaders face in the talent supply chain 🚧🤔
• The significance of skill-based workforce management in navigating the evolving talent landscape to propel growth and secure a competitive advantage 📈🏆
• The role of AI-powered technology platforms in driving talent supply chain agility 🤖⚙️

Meet the presenters

Ronak Doshi

Partner
Everest Group

Arpita Dwivedi

Practice Director
Everest Group

Somnath Chatterjee

Founder & CEO
Prismforce

Agnieszka Porebska

CEO
Talent Alpha

Impact Sourcing: The Asset Enterprises Could be Missing | LinkedIn Live

June 12, 2024

linkedin live

Impact Sourcing: The Asset Enterprises Could be Missing

Watch this event on LinkedIn which was delivered live on Wednesday, June 12, 2024

While the impact sourcing model continues to gain momentum with service providers embracing inclusive talent strategies, enterprise buyers are yet to recognize the win-win value of the model.

Watch this interactive LinkedIn Live event to discover the vast advantages impact sourcing delivers for enterprises and learn practical approaches to achieving business benefits while driving social impact. Attendees will also gain a better understanding of current sustainability commitments and goals that enterprises today are targeting. 🌱📈

During this collaborative LinkedIn Live session, we discussed:

• What are the key benefits for buyers of impact sourcing? 💼💡
• How can enterprises find impact sourcing opportunities? 🌍🔍
• How do enterprises promote impact sourcing in their services contracts? 📝🤝