Events

Customer Service Reimagined: The Agentic AI Way | Conference

Friday, February 21

09:00 AM

Hotel Taj MG Road, Bengaluru, India

Customer Service Reimagined: The Agentic AI Way

Anil Vijayan, Partner at Everest Group, will speak at the upcoming Support (re)Focus event, sharing expert insights on the latest customer experience (CX) transformation trends shaping the industry. He’ll be joined by CX leaders, support professionals, and technology experts to explore how agentic AI and generative AI are transforming customer interactions.

Join the interactive event to:

  • Discover transformative ideas: Discover the latest advancements in agentic AI and automation and develop strategies to optimize service operations and unlock new growth opportunities
  • Engage with thought leaders: Connect with CX innovators, industry experts, and technology trailblazers to gain actionable insights into the evolving role of AI in customer service
  • Experience the future firsthand: Participate in live demos, interactive sessions, and panel discussions that showcase the real-world applications of AI in customer support.
  • Networking opportunities: Connect with peers and innovators to exchange ideas and turn strategies into actions

Speakers

Anil Vijayan
Partner, Everest Group

Taranjeet Singh
Head of AI, SearchUnify

Arwinder Kaur
Vice President Marketing, SearchUnify

Ashimendu Bose
Executive Advisor, SearchUnify

Garima Aneja
Associate Product Marketing Manager, SearchUnify

Vishal Sharma
Chief Technology Officer, SearchUnify

Ashimendu Bose
Executive Advisor, SearchUnify

Naveen Kumar
VP of Worldwide Customer Support and Success, Rubrik

Related events

Events
Sweet Solutions: Replacing and Reducing Sugar

Sweet Solutions: Replacing and Reducing Sugar | Webinar

May 06, 2025

11:00 AM CST

1 hour, 30 minutes

Events

CX Just Got Smarter, Faster, and Better with Agentic AI | LinkedIn Live

May 7, 2025

8:00 am PT | 10:00 am CT | 11:00 am ET | 4:00 pm BST | 8:30 pm IST

LinkedIn Live

1 hour

Events

Scaling Smart: The Philippines as a Strategic Services Hub

June 4, 2025

11 a.m. IST | 1:30 p.m. SGT | 2:30 p.m. JST | 4 p.m. ACT

LinkedIn Live

1 hour

Events
Impact Sourcing

1 Million Lives, 1 Bold Commitment: Improve the World and Your Business with Impact Sourcing | Webinar

May 27, 2025

9 a.m. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. IST

Webinar

1 hour

Events
BFSI in the AI Era - 1200x628

BFSI’s New Value Frontier: Systems of Action for Tech and Tech Services | Webinar

May 20, 2025

9 a.m. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. IST

Webinar

1 hour