Anil Vijayan, Partner at Everest Group, will speak at the upcoming Support (re)Focus event, sharing expert insights on the latest customer experience (CX) transformation trends shaping the industry. He’ll be joined by CX leaders, support professionals, and technology experts to explore how agentic AI and generative AI are transforming customer interactions.

Join the interactive event to:

Discover transformative ideas: Discover the latest advancements in agentic AI and automation and develop strategies to optimize service operations and unlock new growth opportunities
Engage with thought leaders: Connect with CX innovators, industry experts, and technology trailblazers to gain actionable insights into the evolving role of AI in customer service
Experience the future firsthand: Participate in live demos, interactive sessions, and panel discussions that showcase the real-world applications of AI in customer support.
Networking opportunities: Connect with peers and innovators to exchange ideas and turn strategies into actions