Redefining T&S: Adapting to Economic, Regulatory, and Technological Shifts | Webinar

May 23, 2024

ON-DEMAND WEBINAR

Redefining T&S: Adapting to Economic, Regulatory, and Technological Shifts

In light of the current economic landscape, regulatory changes, and technology-led disruption, the need for an evolution in Trust and Safety (T&S) Business Process Services (BPS) has become apparent. It is evolving in both scope and execution as generative AI and compliance with regulations, especially in Europe, take center stage.

Watch us as we explore the pivotal trends and challenges influencing the T&S market, including the impact of the election season, the rise of online harm, and the essential need for regulatory compliance.

What questions has the webinar answered for the participants?

What are the key enterprise focus areas and trends in T&S?
How will regulations affect enterprises?
How will technology affect T&S services in the next 2-3 years?

Who should attend?

CIOs and CTOs
IT/BPO strategy leads
Outsourcing and procurement managers
Global sourcing managers
Senior marketing executives
T&S and content moderation leads
T&S solutions and practice leads
Client acquisition heads
Senior sales executives from IT, BPO and T&S

Abhijnan Dasgupta

Practice Director

Dhruv Khosla

Senior Analyst

David Rickard

Partner

Safeguarding Ethics and Cybersecurity in the AI-Driven Corporate Realm | In-Person Roundtable

May 23, 2024

Invite only

Safeguarding Ethics and Cybersecurity in the AI-Driven Corporate Realm

May 23, 2024

6:00 p.m. to 9:00 p.m.

Facilitated by Everest Group

SLB is subscribed to Everest Group memberships. As you know, Everest Group hosts events to help our member GCC clients exchange perspectives and best practices and to help us deliver well-rounded insights for our members.

We are excited to extend an invitation to you for the SLB Industry Networking Dinner Event, moderated by Everest Group, an in-person roundtable discussion. Topics covered will include:

Perception and adoption: How do you perceive the current state of AI ethics and cybersecurity in the corporate world? What factors are driving adoption or resistance?
Risk management: How do you approach risk management in AI projects, particularly around ethics and cybersecurity risks
Accountability and transparency: How do you ensure AI systems’ accountability and transparency? How do you communicate this to stakeholders?
Future preparedness: What steps are you taking to future-proof your organization against emerging AI ethics and cybersecurity challenge?

What will you take away?

Actionable strategies to help leaders lead ethics, cybersecurity, and AI-driven initiatives from their GCCs
Key focus areas and provocations for success in 2024
Success stories from best-in-class peers

Session details

Date: Thursday, May 23, 2024
Venue: Schlumberger Pune India Technology Center (PITC), Commerzone IT Park, Yerawada, Pune
Time: 6:00 p.m. to 9:00 p.m.

Who should attend?

GCC heads
GCC strategy leaders
Technology function leaders

REQUEST TO ATTEND

Roundtable guidelines

The only price of admission is participation. Attendees should be prepared to share their experiences and be willing to engage in discourse. Participation is limited to enterprises/GCCs (no service providers). Everest Group will approve attendance to ensure an appropriate size
and mix of participants. The roundtable includes introductions, a short presentation, and a facilitated discussion.

Kindly confirm your attendance by Thursday, May 9 by reverting on this email. This Executive Roundtable is a unique opportunity to connect with industry leaders, share perspectives, and collectively shape a more inclusive and forward-thinking workplace. If you have any questions or require further information, please don’t hesitate to contact us.

We look forward to your participation in this event!

Speaker

Anish Agarwal

Practice Director, Everest Group

Marketing in 2024: Key Areas of Focus for CMOs as the Year Unfolds | LinkedIn Live

May 16, 2024

LinkedIn Live

Marketing in 2024: Key Areas of Focus for CMOs as the Year Unfolds

Watch this event on LinkedIn which was delivered live on Thursday, May 16, 2024

🚀 The marketing industry is constantly evolving, largely due to emerging technologies and the imperative to keep up with customer demand. As macroeconomic conditions show signs of improvement, CMOs and marketing leaders are preparing to reassess and refine their strategies.

Watch this engaging LinkedIn Live discussion as our analysts explored the anticipated changes in marketing and marketing services in the second half of 2024 and beyond. They will examine the forces driving transformation within the marketing landscape, including strengthening macroeconomic conditions, technological advances such as generative AI (gen AI), the emergence of new channels, and the increase of events. 📈💡

During this LinkedIn Live, we discussed:

• What is driving marketing in 2024? 🌐📱
• How should CMOs look at technology disruptions in the near to medium term? 🧠💥
• What new channels should CMOs start allocating their budgets to in 2024? 📊💰

Meet the presenters

David Rickard

Partner
Everest Group

Mustafa Pitolwala

Senior Analyst
Everest Group

Nishant Jeyanth

Practice Director
Everest Group

Technology’s Transformation of Care Management Solutions | LinkedIn Live

May 15, 2024

linkedin live

Technology’s Transformation of Care Management Solutions

View the event on LinkedIn, which was delivered live on Wednesday, May 15, 2024.

Recent interest in leveraging technology for the management of care has driven the healthcare industry to invest in digital technology that enables remote and efficient care. Though a large focus is on lowering costs and improving health outcomes via technology, there is also an interest in using technology to deliver care in-home, with clinical decision-making assistance and greater coordination as a feature. 🏥💻

Watch on demand this LinkedIn Live conversation with Everest Group analysts to learn about the evolution of technology-based care management solutions and how they will impact the future of the healthcare industry. 📈🔬

During this LinkedIn Live, we’ll discussed:

Which areas are of interest to enterprises digitizing care? 🌐
How is technology being leveraged to reshape the delivery of care? 🔄
How are solutions providers and platform providers enhancing their care management offerings? 🛠️🔍

Meet the Presenters

Priya Sahni

Practice Director
Everest Group

Chunky Satija

Vice President
Everest Group

Kaushik Sundar

Practice Director
Everest Group

From Investment to Impact: Maximizing the Value of AI in Your Organization | Webinar

May 15, 2024

Webinar

From Investment to Impact: Maximizing the Value of AI in Your Organization

May 15, 2024

Catch Everest Group Vice President, Alisha Mittal, in a webinar in which the panel will discuss:

AI is overwhelming. How do I scale it across my organization?
Is there value in my AI investments beyond simply the AI itself?
What does an AI-ready organization look like?

Alisha Mittal

Vice President, Everest Group

Arnav Gupta

Vice President, Damco Solutions

Andrew Welch

Field CTO and Cloud Strategist

The State of Generative AI in the Retail and CPG Industry | Webinar

May 9, 2024

on-demand webinar

The State of Generative AI in the Retail and CPG Industry

WATCH THE WEBINAR ON-DEMAND

In today’s competitive retail and CPG landscape, businesses face pressing challenges, from fluctuating consumer preferences to operational complexities. Generative AI (gen AI) presents a crucial solution, enabling rapid product innovation and enhanced operational efficiency. Adopting gen AI is now essential for companies aiming to stay ahead, and the conversation has shifted from “where can gen AI work” to “where is gen AI working?”

This webinar offered buyers and service providers valuable insights into real-world use cases where pilots progress to full production, key challenges, and the enterprise playbook around AI governance.

What questions has the webinar answered for the participants?

What are the use cases in the industry where gen AI adoption is moving from pilot to production?
What is the impact realized from the adoption of gen AI?
What are common challenges while scaling gen AI adoption?
What are the key business, technology, and sourcing implications of different regulations in North America and Europe around gen AI?

Who should attend?

CIOs, CTOs
IT/BPO strategy and department heads
Heads of outsourcing
Procurement managers
Global sourcing mangers
Vendor managers
Senior marketing executives

Vishal Gupta

Partner

Abishek Mundra

Practice Director

Research Insider: Everest Group’s Tech Provider Coverage and AR Initiatives | LinkedIn Live

May 8, 2024

LINKEDIN LIVE

Research Insider: Everest Group's Tech Provider Coverage and AR Initiatives

View the event on LinkedIn, which was delivered live on Wednesday, May 8, 2024.

Watch this LinkedIn Live session with Everest Group’s Kriti Gupta, Practice Director, Katrina Menzigian, Vice President, and Nisarg Shah, Practice Director, for an example-focused discussion on Everest Group’s research into technology provider and platform markets. 📊

Using two vertical segments, Healthcare and Life Sciences 🏥, and Banking, Financial Services, and Insurance 💰, our experts explored how our research-based approach helps identify technology product market opportunities and develop effective go-to-market strategies and positioning. 🚀

What questions did this LinkedIn Live answer for the participants?

1. What technologies and platform markets does Everest Group cover? 🌐
2. What is unique about Everest Group’s approach to its coverage of technology provider and platform markets? 🧠
3. What kinds of business challenges and objectives are the target of Everest Group’s technology product research? 💼

Meet the Presenters

Kriti Gupta

Practice Director

Katrina Menzigian

Vice President

Nisarg Shah

Practice Director

ABSL DACH’s 10th Member Meeting | Conference

May 3, 2024

Conference

ABSL DACH's 10th Member Meeting: AI & Gen AI in GBS

June 24-25, 2024

Catch Everest Group Partner, Rohitashwa Aggarwal, at ABSL DACH’s 10th Member Meeting in Hamburg, Germany. Rohitashwa will join an exciting line up of speakers to present his insights on AI and generative AI in GBS.

Learn more about ABSL DACH

Rohitashwa Aggarwal

Partner, Everest Group

Sourcing Leaders’ Key Priorities: Accelerating Growth Through Global Services | Webinar

May 2, 2024

oN-dEMAND wEBINAR

Sourcing Leaders’ Key Priorities: Accelerating Growth Through Global Services

WATCH THE WEBINAR ON-DEMAND

As the second half of 2024 approaches, sourcing leaders are pivoting towards revenue acceleration strategies, moving beyond the traditional focus on cost savings. Procurement’s growing relevance within organizations underscores its necessity to adopt growth-oriented strategies, including driving innovation with key suppliers, leveraging mature pricing models, prioritizing sustainability initiatives, and designing an optimal talent-location framework.

In this webinar, our sourcing and pricing analysts discussed action items for procurement teams to achieve these goals and attain an accelerated growth trajectory in H2 2024.

What questions has the webinar answered for the participants?

What are sourcing leaders’ key priorities for H2 2024?
How are outsourcing trends shaping up concerning outsourcing deals, sourcing locations, and talent availability?
How have sustainability strategies evolved in procurement?
What pricing models and negotiation levers are taking priority?
What action items can sourcing leaders take to achieve maximum value realization?

Who should attend?