The last few years have introduced significant change and uncertainty. The service delivery industry moved to a work from home model, then to hybrid, and now in many cases, is returning to the office. In parallel, we saw prices escalate as talent became harder to retain.
Now, as a potential recession looms, uncertainty remains, leaving business leaders with more questions than answers. Have price increases steadied? Is the hybrid model working in outsourcing? Will return to office (RTO) mandates impact attrition?
In this buy-side-only forum, we will discuss the challenges we face going into 2023 and how we are adapting our cost models, contracts, and relationships with service providers.
What you will take away:
This collaborative session will provide you with new insights from our experts and your sourcing peers as you exchange perspectives and ideas on how sourcing and vendor management teams are planning for 2023, including:
Who should attend?
Virtual Roundtable Guidelines
The only price of admission is participation. Attendees should be prepared to share their experiences and be willing to engage in discourse.
Participation is limited to enterprise leaders (no service providers). Everest Group will approve each attendance request to ensure an appropriate group size and mix of participants. The sessions are 90 minutes in duration and include introductions, a short presentation, and a facilitated discussion.