Events

GBS Leadership Exchange : The Evolving Role of GBS Organizations in Driving Enterprise-wide Adoption of Intelligent Automation

GBS LEADERSHIP EXCHANGE: INVITATION ONLY EVENT

The Evolving Role of GBS Organizations in Driving Enterprise-wide Adoption of Intelligent Automation

December 1, 2022 |
8:30 AM EST | 7 PM IST

In the last few years, many Global Business Service (GBS) centers have scaled up the adoption of Intelligent Automation (IA) and are now playing a key role in the overall enterprise automation adoption journey. The challenge now lies in decoding the technologies, talent and governance models, and IA architecture for the next wave of automation-led benefits for the enterprise.

Join this virtual roundtable as our experts and your peers explore IA adoption trends and how IA will play a role in the future outlook for GBS organizations.

What you will take away:

This collaborative session will provide you with new insights from our experts and the participants as you exchange perspectives on IA adoption and best practices, including:

  • How are other GBS leaders preparing their IA strategies, and what are their primary focus areas?
  • What are the top challenges?
  • What is missing from the current operating model?
  • What are best-in-class GBS organizations doing to find success?

Who should attend?

  • Automation CoE leaders
  • GBS CXOs and VPs
  • GBS/GIC/GCC site leaders
  • GBS/GIC/GCC strategy leaders

Virtual Roundtable Guidelines

The only price of admission is participation. Attendees should be prepared to share their experiences and be willing to engage in discourse.

Participation is limited to enterprise leaders (no service providers). Everest Group will approve each attendance request to ensure an appropriate group size and mix of participants. The sessions are 90 minutes in duration and include introductions, a short presentation, and a facilitated discussion.


Vijayan Anil Refresh gray square

Anil Vijayan
Partner

Bharath M Refresh gray square

Bharath M
Vice President

Meher Samikshya

Samikshya Meher
Practice Director

Related events

Events
Sweet Solutions: Replacing and Reducing Sugar

Sweet Solutions: Replacing and Reducing Sugar | Webinar

May 06, 2025

11:00 AM CST

1 hour, 30 minutes

Events

CX Just Got Smarter, Faster, and Better with Agentic AI | LinkedIn Live

May 7, 2025

8:00 am PT | 10:00 am CT | 11:00 am ET | 4:00 pm BST | 8:30 pm IST

LinkedIn Live

1 hour

Events

Scaling Smart: The Philippines as a Strategic Services Hub

June 4, 2025

11 a.m. IST | 1:30 p.m. SGT | 2:30 p.m. JST | 4 p.m. ACT

LinkedIn Live

1 hour

Events
Impact Sourcing

1 Million Lives, 1 Bold Commitment: Improve the World and Your Business with Impact Sourcing | Webinar

May 27, 2025

9 a.m. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. IST

Webinar

1 hour

Events
BFSI in the AI Era - 1200x628

BFSI’s New Value Frontier: Systems of Action for Tech and Tech Services | Webinar

May 20, 2025

9 a.m. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. IST

Webinar

1 hour