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Events

Oct 24

Infosys Confluence — October 23-24 | Event

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Research EVP and distinguished analyst Sarah Burnett will chair a panel at the 2018 Infosys EMEA Confluence held on October 23-24 in Rome, Italy. The panel will focus the impact of digital transformation on business process management and customer experience.

Digital transformation with deep domain, process and the latest technology, can create robust and innovative solutions to provide the ultimate customer experience. How can the next generation BPM get amplified in this new era of digital revolution? You’ll hear perspectives from some of the very best in the business.

About the Event

Confluence is all about helping enterprises navigate from where they are to where they aspire to be. The digital revolution, cascading across every industry, is redefining our expectations as consumers, and enabling disruptive market offerings. And by extension, traditional business models are giving way to digital business models. Enterprises need new and intelligent systems to be built with next-generation technologies. And they need the right talent, the right partner to help them through that journey.

When

October 24, 2018

Where

Rome Cavalieri
Rome, Italy

Chairperson

Sarah Burnett, Executive Vice President and Distinguished Analyst, Everest Group

Learn more about the event

Oct 15

SIG Global Executive Summit 2018 — October 15-18 | Event

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Chief Research Guru Michel Janssen will be speaking at the 2018 SIG Global Executive Summit held in Rancho Mirage, California on October 15-18. On October 17, Michel will host a session titled “The Robots are Coming: Sourcing Implications on Pricing, Contracting, and the Future.” Other leaders from Everest Group will be attending the event as well.

Research VP Shirley Hung will participate in a panel discussion at the event as well. The topic of the October 17 discussion is “CSR, Sustainability, and Impact Sourcing: Perspectives and Best Practices”

About the session

Robotic Process Automation – RPA – is impacting the very way companies do business. In this fast-paced, dynamic market, it’s essential that you stay abreast of the latest market and vendor developments to best harness the power of RPA – at the right cost and with suitable contract terms. And, with everyone touting their “latest thing,” one must be able to separate the hype from the truth.

Learning Objectives

  • Considerations for vetting the underlying RPA software vendors based upon late-breaking market developments
  • The impact of the convergence of RPA and AI (and other key automation tools)
  • Key contract pricing metrics so you are prepared for deal negotiations
  • Managing the implications on your existing outsourcing relationships

About the event

SIG Global Executive Summits are 4-day events that are packed with the latest best practices, cost-cutting strategies, innovative processes and risk-mitigation approaches. Through CPO roundtables, keynote sessions, workshops, breakout sessions and networking events, you’ll hear from industry thought leaders, discover the latest innovative trends and have the opportunity to network with like-minded professionals facing similar challenges.

When

October 15-18, 2018

Where

Rancho Mirage, California
Omni Ranch Las Palmas Resort & Spa

Speakers

Michel Janssen, Chief Research Guru, Everest Group

Shirley Hung, Vice President, Research

Learn more and register to attend

Oct 11

SHRM India — October 11-12 | Event

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Partner Rajesh Ranjan will moderate a panel discussion at the 2018 SHRM India Conference & Expo held on October 11-12 in New Delhi, India. The title of the discussion will be, “Stop Struggling With Your HR Analytics!: Make Data Work For You.”

About the Event

The SHRM India Annual Conference & Expo is your biggest platform to gain a competitive edge and engage with winners across the globe. While providing an opportunity to interact with business community at large, the seventh #SHRMIAC ensures that you stay abreast with the driving factors of all business units. Being the most premium HR event in the subcontinent, the conference ensures your presence amongst the top thought leaders from across the globe who share key insights, best practices and equip you with tools that will propel you to become a winner.

When

October 11-12, 2018

Where

Taj Palace
New Delhi
India

Speaker

Rajesh Ranjan, Partner, Everest Group

Learn more about the event

Oct 10

ABBYY Technology Summit — October 10-12 | Event

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Research EVP and distinguished analyst Sarah Burnett will be a keynote speaker at the 2018 ABBYY Technology Summit held on October 10-12 in Las Vegas. Sarah’s keynote on October 11 will be titled, “Smarter Robots with Content Intelligence.”

About the Keynote Presentation

Robotic Process Automation (RPA) robots are increasingly becoming more intelligent. They are gaining skills to apply to a variety of tasks including problem solving, vision and content intelligence. In this presentation, Sarah Burnett will examine the rise of robots with skills, and how the next stage of evolution of intelligent automation is taking shape in the area of content intelligence and processing.

About the Event

Join us this October for ABBYY’s 6th Annual Technology Summit at the Cosmopolitan hotel in Las Vegas. You will take a deep dive into the impact RPA is having on intelligent capture, discussions about the market opportunities around content intelligence, and industry shifts related to intelligent capture as a market and solution which differentiates capabilities impacting BPM, ECM, RPA and ERP markets.

When

October 10-12, 2018

Where

The Cosmopolitan Hotel of Las Vegas
Las Vegas, Nevada

Speaker

Sarah Burnett, Executive Vice President and Distinguished Analyst, Everest Group

Learn more about the event

Oct 04

NASSCOM BPM Strategy Summit — October 4-5 | Event

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Practice Director Ronak Doshi will be speaking at the 2018 NASSCOM BPM Strategy Summit held on October 4-5 in Bengaluru, India. Ronak will conduct a workshop on the latest developments in blockchain.

About the Workshop

This session cuts through the blockchain hype to bring a fact-based perspective on the enterprise blockchain adoption story through a detailed review of 160+ blockchain projects in the financial services industry. You will learn how to prioritize business processes that are more amenable for a blockchain-based solution along with best practices to build a business case for all ecosystem participants. The session will also explore the convergence of technologies such as BPM, RPA, AI, IoT, and blockchain using case studies.

About the Event

There is no doubt that a successful digital transformation strategy is key to safeguarding your company’s future. Automation, artificial intelligence (AI), robotic process automation (RPA), and cognitive technologies promise huge improvements and efficiencies from the time we source our raw materials to our engagement with our end customers. A pragmatic approach to business process management (BPM) promises to further improve efficiency, foster innovation, boost customer satisfaction, tighten governance, further mitigate against risk, and, importantly, reduce the cost of business operations. How do we ensure we are ready to make the most of a successful digital transformation?

When

October 4-5, 2018

Where

The Leela Palace
Bengaluru

Speaker

Ronak Doshi, Practice Director, Everest Group

Learn more

Sep 26

ProcureCon Total Talent Management Conference — September 26-27 | Event

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Research VP Julian Herbert will be a key speaker at ProcureCon Total Talent Management 2018 held on September 26 and 27 in Amsterdam. Julian will lead a session titled “Total Talent Acquisition: a Roadmap for Enterprises” on September 26.

About the event

What started off as 100 people in a room discussing where this sector is headed, has lead to over 5,000 senior-level procurement executives being inspired while learning and developing their company as well as their careers over the past 17 years.

Recently, ProcureCon customers – Procurement leaders from the world’s leading companies – have asked for a dedicated learning and networking platform for their vertical. So, ProcureCon organized the Total Talent Management event.

When

September 26-27, 2018

Where

Novotel
Amsterdam City, Amsterdam

Speaker

Julian Herbert, Vice President, Everest Group

Learn more and register to attend

Sep 19

Becker’s Hospital Review 4th Annual Health IT + Revenue Cycle Conference — September 19-22 | Event

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Research Vice President Abhishek Singh will be a speaker at Becker’s Hospital Review Health IT + Clinical Leadership held on  September 19-22 in Chicago. Abhishek will speak on the growing importance of blockchain technology on September 22 during Track F of the Blockchain Summit portion of the event.

Event Description
Join the brightest minds in Health IT and the Revenue Cycle – great networking – learn more in 48 hours than you can all year! This exclusive conference brings together hospital and health system CIO and IT executives to discuss the Role of the CIO, Social Media, Data Analytics, Blockchain, Mobile Health, EMR Issues and Health IT Issues.

Come listen and network with Hospital Executives as speakers discuss their biggest concerns and how they are addressing them.

When
September 19-22, 2018

Where
Hyatt Regency
Chicago

Speaker
Abhishek Singh, Research Vice President, Everest Group

Learn more and register

Aug 13

IEEE WIE International Leadership Summit 2018 — August 13-15 | Event

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Research EVP and distinguished analyst Sarah Burnett will be a key speaker at the IEEE WIE International Leadership Summit held on August 13-15 in Southhampton. During her August 14 session, Sarah will unpack findings from industry-leading research into the capabilities of RPA and AI for enterprises, as well as how they can be combined for advanced automation of business processes.

Sarah’s presentation will highlight:

  • The capabilities of the two different types of technologies and how they differ in what they can offer
  • Evolution of RPA technology and its development into enterprise-grade software
  • How AI technologies are helping extend the scope of RPA, making it easier to apply, use and maintain
  • How the two combine to help enterprises automate more business processes
  • What the office of the future will look like with a mixed workforce of people, AI and robots
  • What the future holds in terms of technology and market development for real life applications of business process automation

About the event

The 2018 IEEE WIE International Leadership Summit (ILS) mission is to empower women to choose their own career path and facilitate the recruitment and retention of women in technical disciplines. Our summit is dedicated to promote women in Engineering, Science and Technology and inspire girls around the world to achieve rewarding careers in engineering.

When

August 13-15, 2018

Where

University of Southampton
Southampton SO17 1BJ

Speaker

Sarah Burnett, Research EVP and Distinguished Analyst, Everest Group

Learn more and register

Jul 26

CCAP: Leading with CX in a Digital World — July 25-26 | Event

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Everest Group is once again the featured Knowledge Partner of the 2018 Contact Islands conference, “Leading with CX in a Digital World,” presented by the Contact Center Association of the Philippines (CCAP).

Managing Partner Eric Simonson and Research Partner H. Karthik will be key speakers during the event.

Eric will lead a session titled, “The Empowered Customer in the Age of Digital Care”
Session summary: Industries across the globe are facing profound paradigm shifts driven by new business models, supported by innovative, disruptive innovations. Amidst the changing business landscape, the focus on customers has become even more critical than ever before. This session aims to build a better understanding of the “new-age” customer and their expectations, focusing on both existing customer segments as well as millennials. The session re-inforces the importance of staying focused on customers while in the midst of adopting new models and undergoing transformation.

Karthik will moderate a session titled, “Gearing Up for the Hybrid Workforce: Humans + Machines”
Session summary: Next gen technologies such as AI, automation, and advanced analytics is changing the way companies operates. As humans and machines work more closely and collaborate, processes can become more fluid and adaptive and help organizations become more innovative and profitable. This session brings in the views of the leading industry voices on how they are getting ready for this shift and the kind of the steps they are taking, including the changes coming to the overall CX approach. Further, it explores how the collaborative Human + Machine service delivery model will enhance outcomes and result in more impact than ever before.

When

July 25-26, 2018

Where

Shangri-La’s Mactan Resort and Spa
Cebu, Philippines

Speakers

Eric Simonson, Managing Partner, Everest Group
H. Karthik, Partner, Research, Everest Group

Learn more

Jun 27

Symphony Robotic Operations Centre Launch — June 27-28 | Event

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Research VP and RPA expert Sarah Burnett will be a key speaker at Symphony’s Robotic Operations Centre Launch in Krakow, Poland held on June 27-28.

Sarah’s presentation, Are “Colleagues” Electric?, will distill volumes of unique and detailed, industry-leading research on the rise of robots in enterprises. She will discuss the state of the automation market and its phenomenal growth, technology trends, how leading enterprises are taking advantage of the technology to get ahead of competition, and what the future holds for the industry.

Join Everest Group at this event for a round of discussions and presentations on the state of the automation market.

When

June 27-28, 2018

Where

Krakow, Poland

Speaker

Sarah Burnett, Research VP, Everest Group

Learn more about the event