Tag: SS/GBS

Winning Employer Value Propositions: Strategies from Top GBS Employers | Webinar

On-Demand Webinar

Winning Employer Value Propositions: Strategies from Top GBS Employers

Employer Value Proposition (EVP) has taken center stage as workforce expectations rapidly evolve.

To learn what a truly effective EVP entails, Everest Group conducted a study to find the top GBS employers by examining the employer brand perceptions of more than 300 leading GBS organizations across India, Poland, and the Philippines. The study covers multiple dimensions, including compensation, career progression, senior management, work-life balance, culture and values, and the diversity of GBS organizations worldwide.

Join our experts as they present the top GBS organizations’ performances in local talent markets based on attrition rates, joiner-exit ratio, and overall employee satisfaction ratings.

We’ll also hear from best-in-class GBS organizations, including Sun Life Asia Services Centres, Experian, and Target in India, on how they differentiate themselves in talent markets and the resulting key implications for the GBS industry.

Our speakers will discuss:

  • What factors impact GBS brand perception as an employer in key markets?
  • How can companies evaluate their own brand perception from an employee’s perspective?
  • How does employer branding correlate with factors such as GBS age, size, and industry vertical?
  • What are the top employee grievances?
  • What initiatives do best-in-class organizations employ to enhance overall brand perception?

Who should attend?

  • GBS site leaders
  • GBS strategy leaders
  • Heads of human resources
  • Heads of talent acquisition
Aggarwal Rohitashwa B
Partner
Everest Group
Kumar Shivangee
Senior Analyst
Everest Group
Rajeev
Rajeev Bhardwaj
Vice President & Chief Human Resources Officer
Sun Life Asia Service Centres
David Palmieri square
David Palmieri
Managing Director, Head of Global Business Services
Experian
Bruces headshot square
Bruce Starnes
SVP & President
Target in India

5 Steps to Unlock Maximum Value from Cloud | Webinar

On-Demand Webinar

5 Steps to Unlock Maximum Value from Cloud

In the last couple of years, we have witnessed the frantic adoption of cloud by enterprises trying to keep up with innovation. During that time, the definition of cloud value was never standardized across different stakeholder groups, and today many enterprises believe they are not realizing the expected value from cloud. This phenomenon has been exacerbated by the current macroeconomic environment, which has added further pressure on enterprises to justify all investments and maximize value.

In this webinar, our experts will explore the unique opportunity for enterprises to align the definition of cloud value and execute their cloud value realization strategies while facing a constrained macroeconomic environment.

Our speakers will discuss:

  • How can you define value from cloud, and what are the key elements beyond cost?
  • What does value realization mean for different stakeholder groups?
  • How can enterprises align on one consistent definition of value?
  • What is the role of different market participants in helping enterprises realize value?
  • How relevant is cost optimization as a value lever in the current recessionary environment?
  • What are the pragmatic steps enterprises can take to maximize value realization?

Who should attend?

  • CIOs and CTOs
  • IT/BPO strategy heads
  • IT/BPO department heads
  • Heads of outsourcing
  • Procurement managers
  • Global sourcing managers
  • Vendor managers
  • Hyperscaler BU heads
  • Cloud and infrastructure heads
  • Solution leads
  • Cloud architects
Zachariah Chirayil
Practice Director
Ranjan Mukesh
Vice President
Singh Abhishek B
Partner

Global Services: Lessons from 2022 and Key Trends Shaping 2023 | Webinar

On-Demand Webinar

Global Services: Lessons from 2022 and Key Trends Shaping 2023

The global services industry found its stride coming out of the pandemic, quickly adapting to clients’ evolving needs and clocking double-digit growth rates in 2021 and 2022. However, as we look toward 2023, multiple factors – such as cost and price pressures, large-scale lay-offs, energy crises, geo-political instability, rising inflation, and GDP contraction – have left business leaders unsure of what to expect and how to prepare for 2023.

Join us as our experts reflect on the previous year and discuss global services trends, including the potential impact of the expected slowdown in the market on the overall workforce, sourcing, and the shoring/location strategies of enterprises.

What questions will the speakers address?

  • How did the global services industry perform in 2022?
  • What are the key trends and outlook for the global services market in 2023?
  • With rising macroeconomic uncertainties, how is the demand for IT-BP services evolving?
  • What are the observed trends in location strategies, and will talent concerns begin to fade?
  • Does sustainability take a back seat as the focus shifts to resilience?

Who should attend:

  • Buyers and providers of services
  • Locations portfolio strategy professionals
  • Leaders of workforce strategy
  • CEOs and CXOs
  • Global sourcing managers
  • Vendor managers
Agarwal Raghav
Practice Director
Kala Prashray Refresh gray square
Partner
Kaur Ravneet
Senior Analyst
Aniruddha edited

Sustaining Momentum: Key Priorities for GBS Leaders Amid Economic Uncertainty | Webinar

WATCH ON-DEMAND WEBINAR

In the past, GBS organizations have displayed resilience – tackling the ongoing pandemic and intensified talent war.  For 2023, GBS organizations must maintain this “persevere” mindset and continue alignment with CEO mandates.

In this on-demand webinar, our analysts will discuss how GBS leaders can sustain the strong momentum they have developed.

What questions does the on-demand webinar answer for the participants?

  • What are GBS leaders’ strategic priorities for 2023?
  • How can GBS organizations continue to build their strong foundation and drive more alignment with the enterprise?
  • What actions should be prioritized?
  • What steps can GBS organizations take to stay on top of talent needs for 2023 and beyond?

Who should attend:

  • GBS site leaders
  • Heads of GBS/GIC/GCC
  • GBS strategy leaders
  • Tech talent leaders
  • Global services leaders
  • Heads of enterprise teams and business units
Jain Parul Refresh gray square e1596571486118
Vice President
Bharath M Refresh gray square
Vice President
Malhotra Nikhil
Practice Director

Conversations with Leaders – Episode 4 | LinkedIn Live

LinkedIn LIVE

Conversations with Leaders | Episode 4

View the event on LinkedIn, which was delivered live on Wednesday, November 16, 2022.

Moving to a GBS Platform: The Need for Continuous Change Management

Change management is a work in progress for most Global Business Services (GBS) organizations. The learning curve that follows the move to a GBS platform can be substantial, impacting everything from processes and policies to technology and relationships. But it doesn’t end there. Change management in GBS organizations should be a continuous endeavor.

In this LinkedIn Live, GBS experts from various organizations will join Everest Group’s analysts to redefine effective change management. At the center of the discussion lies first-of-its-kind research on 60 leading GBS organizations across the globe, conducted by Everest Group and Sourcing Change.

Our speakers will explore:

  • Challenges in and best practices to enabling and accelerating success in change management
  • Current and future focus areas in change management
  • Examples of successful/unsuccessful initiatives
  • Direct insights into change management from GBS practitioners

Conversations with Leaders – Episode 3 | LinkedIn Live

LinkedIn Live

Conversations with Leaders | Who Are the Top GBS Employers? | Episode 3

View the event on LinkedIn, which was delivered live on Thursday, September 15, 2022. 

Our Conversations with Leaders LinkedIn Live series, a part of Everest Group’s GBS Leadership Exchange, features GBS executives who have shown significant leadership and innovation in GBS.🌍

📢Watch this LinkedIn Live to learn from the peer-to-peer discussions on the transformative journeys – including the challenges and rewards – renowned leaders are undertaking in the GBS space.

Episode 3 | Who Are the Top GBS Employers?

🎤In this episode, Everest Group’s Rohitashwa Aggarwal sat down with Shweta Mohanty of SAP, India, Tarun Sareen of Sun Life Financial, and Nitin Gupta of Mondelez to discuss Everest Group’s inaugural analysis of the Top GBS Employers™ in India, the Philippines, and Poland and what the top GBS employers are doing to set themselves apart.

The speakers will explore how best-in-class firms stand out in the market, sharing critical insights into what today’s GBS workforce truly wants and what potential employers might be overlooking.

Our speakers will discuss:
✅Who are the top GBS employers across India, the Philippines, and Poland?
✅What makes the best employers stand out?
✅What helps attract top tech talent?

Download The Top GBS Employers™ in 2022 report.

Meet the Presenters

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Shweta Mohanty
VP – Head of HR
SAP, India
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Nitin Gupta
Mondelez International
Tarun Sareen Picture e1662732708910
Mr. Tarun Sareen
Managing Director, Asia Service Centres
Sun Life Financial

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