About Prashray

Prashray Kala is a Partner and member of the Global Sourcing team and assists clients on topics related to location optimization, enabling talent models for digital initiatives, increasing inclusivity and diversity in enterprises, quantification of business impact, and benchmarking of global delivery models.

Prior to joining Everest Group, Prashray worked at i3 Consulting, where he was based out of multiple countries in the Middle East and North Africa and worked on strategy consulting, operations consulting, and risk policy and analytics. He holds a Bachelor’s degree in Financial and Investment Analysis from the College of Business Studies, Delhi University.

Prashray's recent reports

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Webinar Deck: Global Services Market Update: How Enterprises Can Leverage Provider Support to Maximize GIC Potential

The ongoing macroeconomic slowdown has pushed enterprises – that are already bogg[...]

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Unlocking Success: the Resurgence of the Build-Operate-Transfer (BOT) Model

Over the past decade, the IT-BP services industry has grown significantly and has successfully adapted its value proposition[...]

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Global In-house Center-focused Capabilities – Provider PEAK Matrix® Assessment 2023

As global in-house centers (GICs) gain traction worldwide, enterprises are seeking insights into how to effective[...]

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Key Issues for 2023: Rise Above Economic Uncertainty and Succeed - Enterprise Perspective

Our global services market Key Issues research is based on annual surveys that capture the pulse of the market[...]

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Prashray's featured content

GIC Potential

How Enterprises Can Leverage Provider Support to Maximize GIC Potential


Will Service Delivery Change in the IT BPO Industry If They Say Goodbye to WFH?

Talent shortage

What Does the Great Resignation Mean for GCCs

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