Category: PEAK Matrix®

US Contingent Talent and Strategic Solutions PEAK Matrix® Assessment 2023

July 27, 2023

US Contingent Talent and Strategic Solutions PEAK Matrix® Assessment

After the COVID-19 pandemic, the demand for contingent talent surged, leading to continued growth in the US contingent talent and strategic solutions industry throughout 2022. The scarcity of skilled workers drove this growth, as enterprises faced ongoing challenges in acquiring talent due to both a skills shortage and voluntary employee turnover. Despite concerns about an impending recession, the talent supply and demand imbalance persisted, resulting in a prolonged talent shortage in the US. This situation created an opportunity for providers of contingent talent and strategic solutions to address the talent gap by investing in various areas, including technology-driven solutions, managed services, learning and upskilling programs, and fostering DEI.

US IT Contingent

US Engineering US Business and Professionals US Industrial

What is in this PEAK Matrix® Report

This report analyzes the intricate dynamics of the US contingent talent and strategic solutions provider landscape and its impact on the overall US contingent talent and strategic solutions market in 2022. It specifically focuses on IT staffing, engineering staffing, business and professionals staffing, and industrial staffing. The report provides a comprehensive overview of the market and examines how providers differentiate themselves using the extensive Everest Group PEAK Matrix® as a benchmark for analysis.

The report analyzes the performance of various contingent talent and strategic solutions providers and offers:

  • The US contingent talent and strategic solutions provider landscape
  • The US Contingent Staffing Provider PEAK Matrix® Assessment:
    • Classification of 28 US IT contingent talent and strategic solutions providers into Leaders, Major Contenders, and Aspirants on Everest Group’s proprietary PEAK Matrix® framework
    • Classification of 22 US engineering contingent talent and strategic solutions providers into Leaders, Major Contenders, and Aspirants on Everest Group’s proprietary PEAK Matrix® framework
    • Classification of 23 US business and professionals contingent talent and strategic solutions providers into Leaders, Major Contenders, and Aspirants on Everest Group’s proprietary PEAK Matrix® framework
    • Classification of 21 US industrial contingent talent and strategic solutions providers into Leaders, Major Contenders, and Aspirants on Everest Group’s proprietary PEAK Matrix® framework
  • Everest Group’s analysis of providers:
    • US contingent talent and strategic solutions providers’ capability assessment on seven dimensions: market adoption, portfolio mix, value delivered, scope of services offered, innovation and investments, delivery footprints, and vision and strategy
    • Remarks on key strengths and limitations of each contingent talent and strategic solutions provider

Scope:

  • Industry: contingent talent and strategic solutions
  • Geography: US
  • Skills coverage: IT, engineering, business and professionals, and industrial

Related PEAK Matrix® Assessments

Financial Crime and Compliance (FCC) Operations Services
PEAK Matrix®

Financial Crime and Compliance (FCC) Operations Services PEAK Matrix® Assessment 2024

Learn More
Lending IT Services
PEAK Matrix®

Lending IT Services PEAK Matrix® Assessment 2023

Learn More
Next-generation IT Services
PEAK Matrix®

Talent Readiness for Next-generation IT Services PEAK Matrix® Assessment 2023

Learn More
contingent talent and strategic solutions
PEAK Matrix®

UK Contingent Talent and Strategic Solutions PEAK Matrix® Assessment 2023

Learn More

Our Latest Thinking

11 23 2023 Forward looking Sourcing for 2024 GTP 1200x628
Events

Forward-looking Sourcing for 2024: Outsourcing, Location, and Pricing Strategies in APAC

Learn More
Organizations’ Maturity in Key Total Talent Dimensions
Market Insights™

Organizations’ Maturity in Key Total Talent Dimensions

Learn More
VMS Functionalities Supporting Stakeholder Requirements
Market Insights™

VMS Functionalities Supporting Stakeholder Requirements

Learn More
Integrating VMS and HCM Systems for TTM
Market Insights™

Integrating VMS and HCM Systems for TTM

Learn More

What is the PEAK Matrix®?

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.

LEARN MORE ABOUT Top Service Providers

Identity and Access Management (IAM) Services PEAK Matrix® Assessment 2023

July 20, 2023

Identity and Access Management (IAM) Services PEAK Matrix® Assessment

The demand for Identity and Access Management (IAM) services in the global business landscape is accelerating due to digital transformation trends, the importance of data protection, and the complexities of managing IT environments. The need for effective IAM solutions has intensified with the implementation of BYOD (Bring Your Own Device) policies, cloud-based services, and ongoing cyber threats.

To address the shortage of in-house IAM expertise, companies are adopting external IAM services. This allows organizations to reduce CAPEX and OPEX associated with maintaining an internal IAM team while ensuring efficient and secure management of digital identities. Additionally, as governments worldwide enforce stricter data protection and security regulations, enterprises face pressure to comply with these regulations and adhere to localized data privacy laws. Examples include Europe’s GDPR, California’s CCPA, and Brazil’s LGPD, reflecting the evolving regulatory landscape. Consequently, global enterprises are seeking providers capable of delivering sophisticated, adaptable, and globally compliant IAM services. Key areas of interest include user authentication and authorization, centralized IAM operations, integration of IT/OT IAM services, and regulatory compliance assessments.

IAMSERVICESPEAK

What is in this PEAK Matrix® Report

In this report, we present a comprehensive analysis of 21 global IAM service providers as featured on the IAM Services PEAK Matrix® Assessment 2023. The research will help buyers select the right-fit provider for their needs, while providers will be able to benchmark themselves against each other.

In this report, we examine:

  • IAM services PEAK Matrix® characteristics
  • Enterprise sourcing considerations
  • Providers’ key strengths and limitations

Scope:

  • All industries and geographies
  • Services: IAM
  • The assessment is based on Everest Group’s annual RFI process for the calendar year 2023, interactions with leading IAM service providers, client reference checks, and an ongoing analysis of the IAM services market

Related PEAK Matrix® Assessments

SAP Business Application Services for Mid-market Enterprises
PEAK Matrix®

SAP Business Application Services for Mid-market Enterprises PEAK Matrix® Assessment 2024

Learn More
Mainframe Services
PEAK Matrix®

Mainframe Services PEAK Matrix® Assessment 2024

Learn More
Enterprise Immersive Experience Services
PEAK Matrix®

Enterprise Immersive Experience Services PEAK Matrix® Assessment 2024

Learn More
Application Transformation Services
PEAK Matrix®

Application Transformation Services PEAK Matrix® Assessment 2024 – Europe

Learn More

Our Latest Thinking

GettyImages 1334574090
Blog

Navigating the Shift to Next-Gen Customer Engagement Technology Products in the Life Sciences Sector

Learn More
GettyImages 1474963602
Blog

The Rise of AI Developers – How Devin and other Autonomous AI Agents will Reshape Software Development

Learn More
While IT Talent Demand Declined Across India in 2023
Market Insights™

While IT Talent Demand Declined Across India in 2023, the Decline Was Milder in Tier-2/3 (vs. Tier-1) Cities

Learn More
Despite the Overall Decline in IT Talent Across Major European Hubs
Market Insights™

Despite the Overall Decline in IT Talent Across Major European Hubs, Hungary and Romania Stand Out as Expectations

Learn More

What is the PEAK Matrix®?

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.

LEARN MORE ABOUT Top Service Providers

Banking Operations – Services PEAK Matrix® Assessment 2023

July 17, 2023

Banking Operations – Services PEAK Matrix® Assessment

The banking operations market has become relatively consolidated at the top, with the leading participants capturing a larger share of the market. Additionally, specialists have entered specific banking segments. Lines of business such as cards and payments and retail banking are growing significantly. Enterprises are focusing on becoming future-ready, agile, and resilient to manage volume fluctuations and staff shortages.

Providers are differentiating themselves by offering as-a-service models and focusing on digital transformation solutions by leveraging analytics, automation, and AI, combined with industry expertise and an advisory-led approach. Additionally, they are leveraging the partnership ecosystem and making new acquisitions to enhance their capabilities and improve the time-to-market of their offerings. Buyers are increasingly partnering with participants capable of providing holistic support in the form of proactive guidance on industry best practices, customer experience design, and faster, cheaper, and better transformative models.

BOperations 1

What is in this PEAK Matrix® Report

In this report, we analyze 34 banking operations service providers and position them on Everest Group’s PEAK Matrix® as Leaders, Major Contenders, and Aspirants based on their capabilities and offerings. The report will assist key stakeholders, such as banks, financial institutions, and providers, in understanding the current banking service provider landscape and make informed sourcing and partnership decisions.

This report features 34 banking operations service provider profiles and includes:

  • Providers’ relative positioning on Everest Group’s PEAK Matrix® for banking operations
  • Providers’ market impact
  • Providers’ vision and capability assessment across key dimensions
  • Enterprise sourcing considerations

Scope:

  • Industry: Banking and Financial Services (BFS)
  • Geography: global
  • The report covers vertical-specific banking operations and does not include horizontal business processes such as Finance and Accounting (F&A), HR, procurement, and contact center
  • This assessment is based on Everest Group’s annual RFI process and an ongoing analysis of the banking operations industry

Related PEAK Matrix® Assessments

Financial Crime and Compliance (FCC) Operations Services
PEAK Matrix®

Financial Crime and Compliance (FCC) Operations Services PEAK Matrix® Assessment 2024

Learn More
Lending IT Services
PEAK Matrix®

Lending IT Services PEAK Matrix® Assessment 2023

Learn More
MPHRO
Media

Multi-Process Human Resources Outsourcing (MPHRO) Services PEAK Matrix® Assessment 2023

Learn More
Identity and Access Management
Media

Identity and Access Management (IAM) Services PEAK Matrix® Assessment 2023

Learn More

Our Latest Thinking

The Wealth Management Technology Provider Landscape
Market Insights™

The Wealth Management Technology Provider Landscape

Learn More
Wealth Management at and Inflection Point - From Persona- to Person-based Personalization
Market Insights™

Wealth Management at and Inflection Point – From Persona- to Person-based Personalization

Learn More
Cloud Portability
Blog

Navigating Cloud Portability and Exit Strategies in Banking and Financial Services

Learn More
GettyImages 1316136492
Blog

The Capital One Merger with Discover Potentially Signals a Shift in the US Banking Landscape

Learn More

What is the PEAK Matrix®?

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.

LEARN MORE ABOUT Top Service Providers

Payments IT Services PEAK Matrix® Assessment 2023

July 13, 2023

Payments IT Services PEAK Matrix® Assessment

The payments landscape is changing rapidly. Today, consumers have more payment options than ever before. This is primarily due to the unprecedented rise of FinTechs, PayTechs, and neo-banks, which introduce faster, innovative, and convenient transaction methods such as Buy Now Pay Later (BNPL), digital wallets, Request to Pay (R2P), embedded payments, and digital currencies. The increasing prevalence of digital payments and the consumer demand for seamless instant transactions are driving the adoption of real-time payments systems.

New regulations and standards, such as ISO 20022, are paving the way for faster and more efficient payments. These new data standards create numerous opportunities for data monetization. Financial institutions are investing in modernizing payment infrastructure to support instant payments, leverage monetization opportunities, provide alternative payment methods, and launch digital currencies.

Payments IT Services PEAK 2023 1

What is in this PEAK Matrix® Report

In this report, we examine the vision and capability and market impact of 30 payments IT service providers and position them on Everest Group’s proprietary PEAK Matrix® framework as Leaders, Major Contenders, and Aspirants.

In this report, we:

  • Examine key trends in the payments IT services industry
  • Classify 30 payments IT service providers as Leaders, Major Contenders, and Aspirants on Everest Group’s proprietary PEAK Matrix® framework
  • Discuss the IT service providers’ competitive landscape for payments IT services in BFS
  • Assess providers’ key strengths and limitations

Scope:

  • Industry: Banking and Financial Services (BFS)
  • Geography: global
  • The assessment is based on Everest Group’s annual RFI process for the calendar year 2023, interactions with leading technology and IT services providers, client reference checks, and an ongoing analysis of the payments IT services market

Related PEAK Matrix® Assessments

SAP Business Application Services for Mid-market Enterprises
PEAK Matrix®

SAP Business Application Services for Mid-market Enterprises PEAK Matrix® Assessment 2024

Learn More
Mainframe Services
PEAK Matrix®

Mainframe Services PEAK Matrix® Assessment 2024

Learn More
Enterprise Immersive Experience Services
PEAK Matrix®

Enterprise Immersive Experience Services PEAK Matrix® Assessment 2024

Learn More
Application Transformation Services
PEAK Matrix®

Application Transformation Services PEAK Matrix® Assessment 2024 – Europe

Learn More

Our Latest Thinking

GettyImages 1334574090
Blog

Navigating the Shift to Next-Gen Customer Engagement Technology Products in the Life Sciences Sector

Learn More
GettyImages 1474963602
Blog

The Rise of AI Developers – How Devin and other Autonomous AI Agents will Reshape Software Development

Learn More
While IT Talent Demand Declined Across India in 2023
Market Insights™

While IT Talent Demand Declined Across India in 2023, the Decline Was Milder in Tier-2/3 (vs. Tier-1) Cities

Learn More
Despite the Overall Decline in IT Talent Across Major European Hubs
Market Insights™

Despite the Overall Decline in IT Talent Across Major European Hubs, Hungary and Romania Stand Out as Expectations

Learn More

What is the PEAK Matrix®?

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.

LEARN MORE ABOUT Top Service Providers

Digital Experience Platforms (DXP) in Asset and Wealth Management (AWM) Products PEAK Matrix® Assessment 2023

July 12, 2023

Digital Experience Platforms (DXP) in Asset and Wealth Management (AWM) Products PEAK Matrix® Assessment

The Asset and Wealth Management (AWM) industry is seeing the democratization of finance, growing demand for personalized digital experiences, and the emergence of new products such as digital assets and ESG-compliant investments. To adapt to evolving customer preferences and meet regulatory requirements, AWM managers are increasingly turning to Digital Experience Platforms (DXPs) to revamp their operations, streamline costs, enhance data management capabilities, and deliver tailored client experiences. By leveraging DXPs, AWM firms aim to provide advisors with a comprehensive, real-time view of data through intuitive dashboards, enabling them to deliver better service.

The integration of DXPs empowers asset and wealth managers to optimize their processes, personalize client interactions, and create an enhanced advisor experience. DXP providers are plugging the gaps in functionality coverage through build, buy, and partnership investments, along with the infusion of emerging technologies in their current product offerings. They are also establishing a robust partnership ecosystem comprising FinTech point solutions, technology providers, WealthTechs, and consulting and implementation partners to drive commercial and GTM innovations.

PEAK DXP AWM

What is in this PEAK Matrix® Report

In this report, we assess 12 leading DXP providers for AWM products and categorize them as Leaders, Major Contenders, and Aspirants. The research will help buyers select the right-fit technology providers for their needs, while technology providers will be able to benchmark themselves against the competition.

Contents:

  • Twelve DXP providers for AWM products
  • Key trends in the DXP market for AWM products
  • Key enterprise sourcing considerations (strengths and limitations) for each of the 12 DXP providers evaluated
  • Implications for DXP providers

Scope:

  • Industry: Asset and wealth management
  • Geography: global

Related PEAK Matrix® Assessments

Unified Communication & Collaboration (UCC) Specialist Services PEAK Matrix® Assessment 2024
PEAK Matrix®

Unified Communication & Collaboration (UCC) Specialist Services PEAK Matrix® Assessment 2024

Learn More
Healthcare Payer Digital Services
PEAK Matrix®

Healthcare Payer Digital Services PEAK Matrix® Assessment 2023

Learn More
Digital Experience Platform
PEAK Matrix®

Digital Experience Platform (DXP) Products PEAK Matrix® Assessment 2023

Learn More
Digital Interactive Experience
PEAK Matrix®

Digital Interactive Experience (IX) Services PEAK Matrix® Assessment 2023 – Europe

Learn More

Our Latest Thinking

05-02-2024_Sourcing Leaders’ Key Priorities_JoinUs_1200x628
Events

Sourcing Leaders’ Key Priorities: Accelerating Growth Through Global Services

Learn More
02-27-24_Decoding Supplier Relationship Management Technologies_GTP_1200x628
Events

Decoding Supplier Relationship Management Technologies: What Are the Best-in-Class Functionalities and Features?

Learn More
1200x628 Creating Accelerated Value in a Dynamic World
Events

Key Issues 2024: Creating Accelerated Value in a Dynamic World

Learn More
12-05-2023_Generative AI's Role in Modern_GTP_1200x628
Events

Generative AI’s Role in Modern Procurement: Use Cases and Impact

Learn More

What is the PEAK Matrix®?

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.

LEARN MORE ABOUT Top Service Providers

Revenue Cycle Management (RCM) Operations PEAK Matrix® Assessment 2023

July 12, 2023

Revenue Cycle Management (RCM) Operations PEAK Matrix® Assessment

2022 was a tumultuous year for the US healthcare provider landscape. With patient volumes still below pre-pandemic levels, an increase in the average length of stay, severe talent shortages, and escalating costs, nearly half of the hospitals in the country faced negative margins. As healthcare providers face mounting revenue pressures, they are prioritizing the futureproofing of their revenue cycle operations. To overcome the current challenges, healthcare providers are seeking the support of third-party providers to optimize and streamline their revenue cycle processes.

RCM Peak

What is in this PEAK Matrix® Report

In this report, we assess 31 providers featured on the Revenue Cycle Management (RCM) Operations PEAK Matrix® Assessment 2023. Each profile offers a comprehensive picture of the provider’s service focus through a snapshot of its key strengths and limitations.

In this report, we examine:

  • The RCM Operations PEAK Matrix® Assessment 2023
  • Key insights into PEAK Matrix® dimensions
  • The RCM BPS provider landscape
  • Providers’ capabilities and market shares
  • Providers’ key strengths and limitations

Scope:

  • Industry: healthcare
  • Geography: global
  • Service: RCM Business Process Services (BPS)
  • The assessment is based on Everest Group’s annual RFI process for the calendar year 2023, interactions with leading RCM providers, client reference checks, and an ongoing analysis of the RCM services market

Related PEAK Matrix® Assessments

Payment Integrity Solutions
PEAK Matrix®

Payment Integrity Solutions PEAK Matrix® Assessment 2024

Learn More
Healthcare Payer Digital Services
PEAK Matrix®

Healthcare Payer Digital Services PEAK Matrix® Assessment 2023

Learn More
Revenue Cycle Management
PEAK Matrix®

Revenue Cycle Management (RCM) Platforms PEAK Matrix® Assessment 2023

Learn More
Patient Engagement Platforms
PEAK Matrix®

Patient Engagement Platforms PEAK Matrix® Assessment 2023

Learn More

Our Latest Thinking

GettyImages 1330234595
Blog

Economic Oasis: How Revenue Cycle Management is Emerging as an Investment Beacon

Learn More
Key Cybersecurity Service Growth Opportunities in the Healthcare and Life Sciences Industry
Market Insights™

Key Cybersecurity Service Growth Opportunities in the Healthcare and Life Sciences Industry

Learn More
Generative AI Use Cases in Healthcare and Life Sciences Cybersecurity
Market Insights™

Generative AI Use Cases in Healthcare and Life Sciences Cybersecurity

Learn More
Key IT Security Investments for Healthcare and Life Sciences IT Services Providers
Market Insights™

Key IT Security Investments for Healthcare and Life Sciences IT Services Providers

Learn More

What is the PEAK Matrix®?

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.

LEARN MORE ABOUT Top Service Providers

Supply Chain Management (SCM) BPS – PEAK Matrix® Assessment 2023

June 28, 2023

Supply Chain Management (SCM) BPS – PEAK Matrix® Assessment

Enterprises grapple with various supply chain challenges, including evolving customer demands, planning limitations, and disruptions in production and distribution. Amid recessionary headwinds and geopolitical tensions, enterprises are increasingly seeking third-party support to address these challenges. Rather than relying solely on providers for cost reduction, enterprises now collaborate with them to add value across the entire supply chain using technology, process expertise, and specialized talent. To serve this need, providers are enhancing their capabilities by cultivating domain-specific expertise, forging strategic technological and consulting partnerships, and developing state-of-the-art solutions to help enterprises navigate these challenges, reduce environmental impact, and achieve sustainability goals. 

Everest Group Supply Chain Management SCM BPS PEAK Matrix Assessment 2023

What is in this PEAK Matrix® Report

In this report, we assess 14 Supply Chain Management (SCM) providers on Everest Group’s PEAK Matrix®  and categorize them as Leaders, Major Contenders, Aspirants, and Star Performers based on their capabilities and market impact. The study will assist key stakeholders (providers, buyers, and technology vendors) understand the current state of the SCM provider landscape.

In this report, we:

  •  Present the SCM BPS PEAK Matrix® Assessment 2023
  • Provide key insights into PEAK Matrix® dimensions
  • List providers’ strengths and limitations
  • Discuss enterprise sourcing considerations
  • Examine the SCM BPS provider landscape

Scope:

  • All industries and geographies
  • Services: Supply Chain Management (SCM) Business Process Services (BPS)
  • The assessment is based on Everest Group’s annual RFI process for the calendar year 2022, interactions with leading supply chain service providers, client reference checks, and an ongoing analysis of the SCM BPS market

Related PEAK Matrix® Assessments

Life Sciences Operations
PEAK Matrix®

Life Sciences Operations PEAK Matrix® Assessment

Learn More
Supply Chain Transformation Services for Retail and Cpg Peak Matrix® Assessment 2023
PEAK Matrix®

Supply Chain Transformation Services for Retail and CPG PEAK Matrix® Assessment 2023

Learn More
Supply Chain Management
PEAK Matrix®

Supply Chain Management (SCM) BPS – PEAK Matrix® Assessment 2023

Learn More
EOR PEAK 2022
PEAK Matrix®

Employer of Record (EOR) Solutions PEAK Matrix® Assessment 2022

Learn More

Our Latest Thinking

05-02-2024_Sourcing Leaders’ Key Priorities_JoinUs_1200x628
Events

Sourcing Leaders’ Key Priorities: Accelerating Growth Through Global Services

Learn More
02-27-24_Decoding Supplier Relationship Management Technologies_GTP_1200x628
Events

Decoding Supplier Relationship Management Technologies: What Are the Best-in-Class Functionalities and Features?

Learn More
1200x628 Creating Accelerated Value in a Dynamic World
Events

Key Issues 2024: Creating Accelerated Value in a Dynamic World

Learn More
12-05-2023_Generative AI's Role in Modern_GTP_1200x628
Events

Generative AI’s Role in Modern Procurement: Use Cases and Impact

Learn More

What is the PEAK Matrix®?

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.

LEARN MORE ABOUT Top Service Providers

Healthcare Payer Operations PEAK Matrix® Assessment 2023

June 26, 2023

Healthcare Payer Operations PEAK Matrix® Assessment

The healthcare industry constantly evolves, requiring organizations to continuously adapt and enhance their capabilities to stay competitive. The shift toward value-based care has presented various opportunities, such as telehealth, population data analytics, remote patient monitoring, commercial models based on risk assessment, increased investment in care management, and a greater emphasis on digital initiatives, particularly automation and analytics. To achieve these objectives, healthcare providers are forging robust partnerships within ecosystems, collaborating with top third-party providers, developing innovative technological solutions, and implementing novel approaches such as Business-Process-as-a-Service (BPaaS) and provider solutions for service delivery.

HPOPEAK23

What is in this PEAK Matrix® Report

In this report, we analyze 29 healthcare payer operations providers featured on the Healthcare Payer Operations PEAK Matrix® . The report positions the providers’ market shares relative to each other, and evaluates their strengths and limitations. The study will enable healthcare payers to identify suitable providers to transform their business processes and differentiate themselves.

This report analyzes 29 healthcare payer operations providers and includes:

  • An assessment of the providers’ relative positioning on Everest Group’s PEAK Matrix® for Healthcare Payer Operations
  • A comparison of the providers’ capabilities and market shares
  • Providers’ key strengths and limitations

Scope:

  • Industry: healthcare
  • Geography: global
  • The assessment is based on Everest Group’s annual RFI process for the calendar year 2023, interactions with leading healthcare payer operations providers, client reference checks, and an ongoing analysis of the healthcare payer operations market

Related PEAK Matrix® Assessments

Payment Integrity Solutions
PEAK Matrix®

Payment Integrity Solutions PEAK Matrix® Assessment 2024

Learn More
Healthcare Payer Digital Services
PEAK Matrix®

Healthcare Payer Digital Services PEAK Matrix® Assessment 2023

Learn More
Patient Engagement Platforms
PEAK Matrix®

Patient Engagement Platforms PEAK Matrix® Assessment 2023

Learn More
Task Mining
PEAK Matrix®

Task Mining Products PEAK Matrix® Assessment 2023

Learn More

Our Latest Thinking

GettyImages 1330234595
Blog

Economic Oasis: How Revenue Cycle Management is Emerging as an Investment Beacon

Learn More
Key Cybersecurity Service Growth Opportunities in the Healthcare and Life Sciences Industry
Market Insights™

Key Cybersecurity Service Growth Opportunities in the Healthcare and Life Sciences Industry

Learn More
Generative AI Use Cases in Healthcare and Life Sciences Cybersecurity
Market Insights™

Generative AI Use Cases in Healthcare and Life Sciences Cybersecurity

Learn More
Key IT Security Investments for Healthcare and Life Sciences IT Services Providers
Market Insights™

Key IT Security Investments for Healthcare and Life Sciences IT Services Providers

Learn More

What is the PEAK Matrix®?

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.

LEARN MORE ABOUT Top Service Providers

Microsoft Dynamics 365 Services PEAK Matrix® Assessment 2023

June 20, 2023

Microsoft Dynamics 365 Services PEAK Matrix® Assessment

Small and midsize enterprises are increasingly adopting Microsoft Dynamics 365 to modernize their customer experience, finance, and operations. By implementing this solution, they gain end-to-end visibility across the supply chain while streamlining marketing and sales processes. On the other hand, large enterprises primarily adopt Microsoft Dynamics 365 to reinforce their core Enterprise Resource Planning (ERP) and Customer Experience (CX) systems.

Microsoft Dynamics 365 has established its position by seamlessly integrating with Microsoft Office 365 apps and third-party applications. Its market traction has significantly increased due to its lower Total Cost of Ownership (TCO) compared to close competitors and faster time-to-market as a Software-as-a-Service (SaaS) solution. To facilitate the adoption of Microsoft Dynamics 365 across complex existing portfolios, providers are investing in talent development and building robust accelerators that assist enterprises in their digital transformation journeys.

Microsoft Dynamics 365 Services

What is in this PEAK Matrix® Report

In this report, we assess 27 providers featured on the Microsoft Dynamics 365 Services PEAK Matrix® – and categorize them as Leaders, Major Contenders, and Aspirants based on their capabilities and offerings. Each profile provides a comprehensive picture of the provider’s service focus, key Intellectual Property (IP) / solutions, and domain investments.

In this PEAK Matrix® report, we provide:

  • Detailed assessments, including strengths and limitations, of 27 providers specializing in Microsoft Dynamics 365 services

Scope:

  • The assessment is based on Everest Group’s annual RFI process considering investments made until December 2022, interactions with leading Microsoft Dynamics 365 providers, client reference checks, and an ongoing analysis of the Microsoft Dynamics 365 services market
  • All industries and geographies

Related PEAK Matrix® Assessments

Our Latest Thinking

How to Choose the Right Microsoft License (M365 or O365) for Your Enterprise
Market Insights™

How to Choose the Right Microsoft License (M365 or O365) for Your Enterprise

Learn More
Published research
Blog

Microsoft Acquires Softomotive to Accelerate Its Dominance in RPA

Learn More

What is the PEAK Matrix®?

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.

LEARN MORE ABOUT Top Service Providers

5G Engineering Services PEAK Matrix® Assessment 2023: The Next Frontier in the Hyperconnected Era

June 13, 2023

5G Engineering Services PEAK Matrix® Assessment

5G’s lower latency and higher bandwidth have unlocked newer uses for enterprises to explore. Additionally, 5G adoption is allowing the transformation of network infrastructure to make it quickly scalable, driving higher levels of customization and lower operating costs.

Enterprises are exploring the decoupling of hardware and software in the form of network function virtualization, automation of network operations, adoption of open-source components (hardware and software), and monetization opportunities. However, the market’s nascency is creating uncertainty and increasing complexities for enterprises.

Therefore, they are looking to partner with providers to share development risks, reduce operational costs, implement system integration measures, bring in a larger talent pool, and leverage the expertise of their partner ecosystem to engineer solutions faster.

5G services PEAK

What is in this PEAK Matrix® Report

This research, the second edition of Everest Group’s 5G Engineering PEAK Matrix® Assessment, evaluates 20 engineering service providers, features them on the PEAK Matrix® framework, and provides sourcing considerations for enterprises.

In this PEAK Matrix® report, we provide:

  • Everest Group’s 5G Engineering Services PEAK Matrix® 2023
  • Key characteristics of Leaders, Major Contenders, and Aspirants
  • A summary dashboard assessing each provider’s vision & capability and market impact
  • Providers’ strengths and limitations vis-à-vis enterprise sourcing considerations

Scope:

  • Providers assessed: Accenture, BICS, Brillio, Capgemini, Cyient, DXC Luxoft, GS Lab I GAVS, HARMAN DTS, HCLTech, IBM, Infosys, LTTS, NTT DATA, Sasken, Tata Elxsi, TCS, Tech Mahindra, Tietoevry, VVDN Technologies, and Wipro
  • Services: 5G engineering services
  • Geography: global
The study is based on RFI responses from providers, interactions with their 5G engineering leadership, client reference checks, and an ongoing analysis of the engineering services market.
 

DOWNLOAD THE 5G ENGINEERING SERVICES PEAK MATRIX® ASSESSMENT 2023

Related PEAK Matrix® Assessments

Engineering Services
PEAK Matrix®

5G Engineering Services PEAK Matrix® Assessment 2023: The Next Frontier in the Hyperconnected Era

Learn More

Our Latest Thinking

5G Adoption in APAC
Events

5G Adoption in APAC: Navigating Challenges and Maximizing ROI

Learn More
GettyImages 1053913202 1
Blog

Private 5G and Wi-Fi 6: Competition or Cooperation?

Learn More
GettyImages 1332002332
Blog

IMC 2022 Highlights: India Mobile Conference Focuses on 5G Business Opportunities

Learn More
Abhishek2
Webinars

Inside the Telco Cloud: Driving 5G-oriented Service Transformation

Learn More

What is the PEAK Matrix®?

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.

LEARN MORE ABOUT Top Service Providers

EG with tagline Neg
Linkedin-in Facebook-f Play Instagram
Better Decisions Powered by Tenacious Research    

Contact Us

Who We Are

About Us

Newsroom

Office Locations

Partners & Affiliations

What We Offer

Memberships

Custom Decision Support

Published Research

Careers

Why Everest Group

Explore Openings

Equal Opportunity Employer

Resources

Access Reports

Citation Policy

Everest Group Market Intelligence (EGMI)

Legal

Using the Reports Portal

©2023 Everest Global, Inc.         Privacy Notice          Terms of Use        Do Not Sell My Information

How can we engage?

Please let us know how we can help you on your journey.

Contact Us

"*" indicates required fields

Please review our Privacy Notice and check the box below to consent to the use of Personal Data that you provide.
Consent*