Key Issues 2024: Creating Accelerated Value in a Dynamic World

In an era of ceaseless change, ever-evolving market dynamics, and an unrelenting demand for progress, the traditional pace of value creation is no longer enough. Creating accelerated value has become paramount for business leaders.

How do you achieve accelerated value? Enterprises must embrace innovation while effectively managing change. This approach will help businesses navigate rapid transformation while ensuring stability and sustainability.

Join Everest Group’s much-anticipated annual webinar, Key Issues 2024, to gain valuable insights into the current perspectives of IT-BP industry leaders.

We will discuss the major concerns, expectations, and trends for 2024 and provide recommendations on how to drive accelerated value from global services – helping position organizations to plan and align goals and succeed in 2024.

What questions will the webinar answer for the participants?

• What are the key challenges and priorities and the outlook for global services in 2024?
• What are the likely changes in sourcing spend, sourcing strategy (in-house vs. outsource), and locations?
• Which digital services and next-generation capabilities are expected to be in demand?
• How will generative AI impact the global services industry?
• How are outsourcing deals, enterprises’ leverage of service providers, and bill rates expected to change?

Who should attend?

• CIOs, CDOs, CTOs, CFOs, CPOs
• Service providers
• GBS / Shared services center heads
• Global services leaders
• Locations heads