Go beyond the benchmarks. Access intelligence that drives impactful decisions.

Accelerate better outcomes with insights that bring clarity to every decision. Peer Intelligence delivers the data, expertise, and proven solutions you need to chart the right course.

Engage with trusted voices and uncover the practices and innovations shaping your industry today.

Defining a company's peer group at three levels

A broad-based aggregation of companies, typically in multiple industries such as, banking, financial services, and insurance, and often entailing distinct products, services, and business characteristics.

An aggregation based on similar products, services, business characteristics, and inherent capabilities. May contain multiple lines of business specific to each industry, for example, capital markets, and retail banking.

Company specific business segmentation to drive focus and specialization

In a world that doesn’t wait, leverage what works to act decisively and drive measurable outcomes.

Pinnacle Model® research

Pinnacle Model® research

Research that helps you understand the measures your peers use to determine the worth of their IT, business services, and shared services functions. By detailing what the best – Pinnacle Enterprises™ – are doing, these performance studies help you define and customize a journey from your current position to where you want to go.
Custom engagements
Custom engagements
Initiatives that address a client’s unique, specific requirements and business issues. Typical themes covered in these client-customized studies include:

Functional strategies/location strategies

Delivery model strategies

Modernization strategies

Consumer engagement strategies

Innovation sourcing strategies
Sector/industry tracking reports
Sector/industry tracking reports
Detailed analyses of services sourcing/modernization developments across a given sector, industry, or line of business. Reports provide:

Sector-specific data and insights on transaction activity

Shared Services / Global In-House Center developments

Service provider market share

Details on key outsourcing transactions
Industry studies
Industry studies
Periodic reports on a specific industry (such as pharmaceuticals) or theme (such as a particular sourcing location). These reports provide:

Insights on penetration of next generation technologies, AI, and analytics

Data on sourcing transaction activity

Current levels of penetration and potential

Perspectives on global sourcing adoption and insights into the service provider landscape