In 2026, the real question is not whether GCCs matter. They may matter too much to remain designed the way they are. As more enterprise priorities flow through GCCs, leaders need sharper guidance on how to make the model deliver more impact, more consistently.

The Execution Curve captures the shift from experimentation to repeatable execution across globally distributed operating models. With more than 300 new offshore and nearshore GCCs established globally for the second year in a row, and 67% of enterprise and GCC leaders planning to engage providers to drive their transformation agenda, the pressure on GCCs is expanding in both scale and complexity (Everest Group Research).

Engage – Bengaluru 2026 will bring Everest Group’s perspective on the practical choices that define the next stage of GCC performance: how to structure the model, what to centralize or federate, where to automate, how to govern partner and platform ecosystems, which AI use cases to scale, and how to measure value beyond cost and productivity.

As organizations move from A3 to A4 – Arbitrage, automation, AI, and agentic systems, the program will examine how GCCs can turn enterprise strategy into measurable, repeatable, and sustained global impact.