2018 Top 10 Reports

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Everest Group research is a unique combination of published reports and custom decision support based on industry-leading analytics and expertise

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No one matches the breadth and depth of our coverage in all major areas of information technology and business process services

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We provide a comprehensive view across sourcing models and locations for leading industries that use global services

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We combine functional and industry expertise with deep domain knowledge in pricing, locations, Global In-house Centers, and service delivery technologies

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Everest Group’s Market Insights reveal actionable intelligence from across the full spectrum of our research in concise, easily accessible infographics

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Our PEAK Matrix™ research provides timely, data-driven comparative assessment of third-party outsourcing service providers in over 50 market segments

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Everest Group Recognizes Industry Performers

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PEAK Matrix™ Service Provider of the Year

Service providers feature as Leaders, Major Contenders, Aspirants, Star Performers, and Challengers on individual evaluation categories. Some service providers exhibit consistent leadership and top performance across many categories; the PEAK Matrix Services Provider of the Year awards identify the best of the best

 

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Everest Group BPS Top 50™

The Everest Group BPS Top 50 is a global list of the 50 largest third-party providers, based on their BPS revenues (excluding public-sector focused services). Everest Group publishes this list every year based on the prior calendar year’s BPS revenues

 

 

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Recent research from Everest Group Recent Reports

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GICs and ITeS Companies in India May Have to Pay 18% GST

In November 2018, the Indian tax body Authority for Advance Rulings (AAR), in its ruling on advertising firm Vserv, qualified back office servi[...]
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Managed Service Provider (MSP) Annual Report 2019 – Navigating Through Uncharted Territories: Is the Industry Compass-Ready?

The global Managed Service Provider (MSP) market is growing steadily on t[...]
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Industry Insights – Banking (Retail and Commercial)

The Global Sourcing Adoption Trends reports are new additions to our flagship Market Vista™ offering. These are unique reports that cover enter[...]
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Banking, Financial Services, & Insurance GICs: Gaining Status, Driving Results

Banking, Financial Services, and Insurance (BFSI) companies leverage different sourcing models based on their objectives [...]
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The Everest Group Difference

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Eric Simonson

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Ashish Sehdev

Senior Director

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