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We Help You Make Your Most Important Decisions

Everest Group research is a unique combination of published reports and custom decision support based on industry-leading analytics and expertise

Functional Expertise

No one matches the breadth and depth of our coverage in all major areas of information technology and business process services

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Industry Expertise

We provide a comprehensive view across sourcing models and locations for leading industries that use global services

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Domain Expertise

We combine functional and industry expertise with deep domain knowledge in pricing, locations, Global In-house Centers, and service delivery technologies

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Market InsightsTM

Everest Group’s Market Insights reveal actionable intelligence from across the full spectrum of our research in concise, easily accessible infographics

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PEAK MatrixTM

Our PEAK Matrix™ research provides timely, data-driven comparative assessment of third-party outsourcing service providers in over 50 market segments

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Our research capabilities are a unique and powerful combination of published reports and custom decision support – powered by fact-based analysis and expertise

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Everest Group Recognizes Industry Performers

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PEAK Matrix™ Service Provider of the Year

Service providers feature as Leaders, Major Contenders, Aspirants, Star Performers, and Challengers on individual evaluation categories. Some service providers exhibit consistent leadership and top performance across many categories; the PEAK Matrix Services Provider of the Year awards identify the best of the best

 

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Everest Group BPS Top 50™

The Everest Group BPS Top 50 is a global list of the 50 largest third-party providers, based on their BPS revenues (excluding public-sector focused services). Everest Group publishes this list every year based on the prior calendar year’s BPS revenues

 

 

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Recent research from Everest Group Recent Reports

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BigTech Battle: Assessing Enterprise Readiness of Blockchain Frameworks – Protocols of the Decentralized Ecosystem

Over the past few years, blockchain technology has moved beyond the hype to solve r[...]
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Life Sciences State of the Market – Key Trends, Service Provider Performance in 2019, and Outlook for 2020​

In 2019, the life sciences industry continued to innovate despite policy changes and inc[...]
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A Platform-based Roadmap for Healthcare Payers

Healthcare, as we know it, is changing rapidly. The key trends defining the industry include a seminal shift to value-based care, rise in consumerism, an[...]
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Process Mining – Technology Vendor Landscape with Products PEAK Matrix® Assessment 2020

Process Mining is a key enabler to achieve process excellence and automation in organizations’ digital tran[...]
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The Everest Group Difference

Research Practice

Eric Simonson

Managing Partner

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Research Practice

Ashish Sehdev

Senior Director

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