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Our research is a unique combination of published reports and custom decision support based on industry-leading analytics and expertise

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We provide a comprehensive view across sourcing models and locations for leading industries that use global services

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Everest Group’s Market Insights reveal actionable intelligence from across the full spectrum of our research in concise, easily accessible infographics

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Our PEAK Matrix™ research provides timely, data-driven comparative assessment of third-party outsourcing service providers in over 50 market segments

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Everest Group Recognizes Industry Performers

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PEAK Matrix™ Service Provider of the Year

Service providers feature as Leaders, Major Contenders, Aspirants, Star Performers, and Challengers on individual evaluation categories. Some service providers exhibit consistent leadership and top performance across many categories; the PEAK Matrix Services Provider of the Year awards identify the best of the best

 

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Everest Group BPS Top 50 ™

The Everest Group BPS Top 50 is a global list of the 50 largest third-party providers, based on their BPS revenues (excluding public-sector focused services). Everest Group publishes this list every year based on the prior calendar year’s BPS revenues

 

 

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Recent-Research Recent Reports

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Capital Markets IT Annual Report Part 1 - Platformification Wave Disrupting Buy-Side

Evolving nature of consumer demands, complexity of regulatory landscape, sluggish growth, and the threat from next-[...]
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Capital Markets IT Annual Report Part 2 - Data and Intelligence Transforming Customer Experiences for Sell-Side

Evolving nature of consumer demands, complexity of regulatory landscape, sluggish growth[...]
See Report

Capital Markets IT Annual Report Part 3 - Building Digital Market Infrastructures

Evolving nature of consumer demands, complexity of regulatory landscape, sluggish growth, and the threat from next-gen[...]
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Webinar Deck: Top 5 RPA Myths Dispelled: Insights from our RPA Pinnacle Model™ Assessment

Robotic Process Automation (RPA) is all the rage these days; however, while adoption continues to accelerate[...]
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The Everest Group Difference

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Eric Simonson

Managing Partner

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Ashish Sehdev

Senior Director

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