In The News Archives - Page 117 Of 213

Infosys’s Contract Wins Zoom in July-September Quarter | In the News

October 5, 2018

Infosys appears to have just concluded one of its best quarters in a long time, and coming as it does after the previous relatively good three months, it indicates that the company is getting its positive rhythm back under CEO Salil Parekh.

Peter Bendor-Samuel, CEO of IT advisory Everest Group,said Infosys’s improved performance is due to two factors — the first, a favourable economic environment in which digital transformation is unlocking large amounts of capital for IT projects, and the second, improved execution from Infosys.

Global Services Pressing Issues: A Service Provider Perspective | In the News

October 2, 2018

As summer quickly fades from our memories, and we turn our attention to the end of 2018 and planning 2019, Everest Group conducted a survey of service providers to gather their thoughts on where the market has been, where it is, and where it’s headed. The results were expected … and surprising.

Infosys Bags $1 Billion Deals from Verizon and Microsoft: All You Need to Know | In the News

September 29, 2018

Infosys has won two IT outsourcing deals adding up to over $1 billion in the past two months, signalling an improvement in business under CEO Salil Parekh, who took over at the beginning of the year.

Jimit Arora, who leads US-based advisory Everest Group’s IT services research practice, said the new strategy set in place by Parekh has helped create a shared vision for success and aligned the company with what the market wants today – digital at speed, IT modernisation, and access to specialized talent at scale.

Artificial Intelligence without the Hype: The Real Role of AI in Business Today | In the News

September 28, 2018

Artificial Intelligence (AI) has been the stuff of science fiction for decades and more recently has become a rampant buzzword in business media headlines. But CIOs need to know if there are realities amid the hype. Is AI actually delivering value and not just Proofs of Concept? In other words, are the business bona fides showing up yet?

Click to read the full article

Also available online at Applications Europe Magazine

Where are Financial Services Jobs Moving to? | In the News

September 20, 2018

The global financial services sector faces a series of new challenges, from the rapid adoption of automation, increasing regulation and Brexit to protectionist rhetoric in the US. This changing landscape means that traditional outsourcing models are under scrutiny, some roles may disappear and others are shifting to new parts of the world.

Globally, banking and financial services sector (BFS) companies signed US$4.9bn worth of IT and business process outsourcing (IT-BPO) contracts between Q4 2016 and Q3 2017, according to KPMG’s Global IT BPO outsourcing deals analysis. Figures from Everest Group Research reveal that global revenue from the IT-BPO market in BFS is between US$100bn and US$150bn. And the three key low-cost countries of India, the Philippines and Poland employ a total of between 310,000 and 850,000 people in BFS BPO alone.

Tech Sector Upbeat as All-Round Growth on the Way: Study | In the News

September 20, 2018

The technology sector is on a high as buyer markets and US and European economies are expected to boom. An across-the-board high growth is on the way that would virtually cover all market segments, said an Everest Group study.

The Dallas-based consulting and research firm spoke to 32 large global tech players, including lead Indian IT firms, to prepare a report on the market outlook for 2019. While 2017 delivered mid-single-digit results for revenue growth, 72 per cent of service provider respondents are confident that revenue growth will be significantly higher in 2018 and 2019.

Michel Janssen, chief research guru at Everest Group, told FC: “The challenges ahead for Indian providers will clearly be to find ways to help their customers in locations where talent is not available. There is a tonne of noise out there with things like Trump, China, Brexit etc…but reality is that businesses are adapting and just doing what they need to do in a high-growth market.’’

7 Keys to Transformational Outsourcing Success | In the News

September 18, 2018

With digital transformation all but mandatory across industries today, that innovation imperative is impacting every part of IT, including its outsourcing engagements. However, many CIOs are struggling to integrate third-party IT services deals into their long-term business strategies. Indeed, a recent Everest Group survey found that 61 percent of enterprises pursuing digital transformation were dissatisfied with their service providers.

More than a quarter of revenues for the top 20 outsourcing providers are generated by digital services, according to Jimit Arora, partner in Everest Group’s IT Services practice, with those markets growing as the traditional services market is shrinking.

Analysts See Infosys’ Digital Deals Hovering around $35 Million | In the News

September 18, 2018

Infosys’ digital deals remain small at $20-35 million as large contracts such as those won by Tata Consultancy Services and Wipro remain elusive, say analysts, attributing this primarily to smaller gains from its new technology platforms.

The company won $1.1 billion worth of deals in the fiscal first quarter ended June, but a majority of these were to build and maintain applications for clients, an area in which Infosys has built expertise over three decades. Infosys has not disclosed the sizes of its digital deals. TCS won its first $50 millionplus digital deal in the October-December quarter. Overall, the company secured five long-term deals worth more than $5.5 billion early this year, with nearly half of the work involving digital-technology based services.

“What we are seeing, to a large extent, is that Infosys is focusing on digital implementation deals that tend to be in the $25-40 million range,” said Peter Bendor-Samuel, chief executive of Everest Group, a global IT research firm and advisory. “They do not seem to be landing the mega deals… they don’t have the (intellectual property) platforms that TCS has and they are not leveraging their balance sheets as HCL (Technologies) and Wipro do.”

Using Blockchain to Address Interoperability Concerns in Healthcare | In the News

September 17, 2018

Government and public health authorities are undertaking several initiatives to boost the health IT system, which in turn is expected to enable high-quality and personalized care. The main goal is to empower and educate consumers by equipping them with a real-time digital picture of their health. Electronic health record (EHR) adoption, which is the first step in realising this goal, has already gained momentum. The next step is to ensure a seamless flow of health information across stakeholders that will make the information usable and enable better decision-making.

Read the full article by Nitish Mittal and Mayank Thakur published by the International Biopharmaceutical Industry.

See the full publication here

Former Staffer Files Lawsuit against Infosys | In the News

September 17, 2018

Bangalore-based tech major Infosys is embroiled in a fresh lawsuit in the US. Anuj Kapoor, a former Infosys employee of the company, who worked on a project for CVS Health Corporation, a retail pharmacy and healthcare company based in Rhode Island, filed a suit against Infosys in June, alleging the company made him work more than 1,000 hours of overtime without any remuneration.

As per Peter Bendor-Samuel CEO of Everest Group, “Overtime is paid for hourly workers, salaried workers do not get overtime. Most of the employees of lead IT firms would qualify as salaried and hence not qualify for overtime. The type of hours described here makes me think that this and the other roles were in programing or system integration. Typically these roles are seen as salaried. There has been some move by labour unions to characterise these as hourly, but to date it has achieved little traction. I would note that in this case the Indian firms are well inside generally accepted industry practices and any change by the courts to this would impact all US firms.’’

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Category: In The News