Category: In The News

CIOs Rise to the ESG Reporting Challenge | In the News

Environmental, social, and governance (ESG) reporting is proving to be a complex endeavor founded in data. And that’s putting CIOs at the center of these increasingly important initiatives.

CIOs — who sign nearly half of all net-zero services deals with top providers, according to Everest Group analyst Meenakshi Narayanan — are uniquely positioned to spearhead data-enabled transformation for ESG reporting given their data-driven track records.

Read more in CIO.

It’s Too Early to Expect Gen AI-led Revenues | In the News

The much-anticipated boom from gen AI looks like it will not appear at least in any significant way in 2024 in revenue terms. A significant troubling trend is that the tech services spending, which is normally 4-8 times the spending of the other tech, is not appearing in gen AI. This may change over time, but it is highly disappointing for the tech services firms at this time, Peter Bendor Samuel, CEO, Everest Group, tells Bizz Buzz

Read more in BizzBuzz

AWS Users Waste Billions by Forgoing Discount Plans, Report Says | In the News

More than half of organizations that use the Amazon Web Services Inc. cloud don’t take advantage of savings plans, collectively wasting up to US$20 billion annually in cloud spending, according to a new study by ProsperOps Inc.

Customers appear to be wising up to cost-saving tactics. A recent report by Everest Group said savings plans and reserved instance adoption is expected to increase by 80% in the next three years.

Read more in Silicon Angle

IT Services Market Demands Grow, Complicating Staffing | In the News

Global IT services spending is poised to surpass the US$2 trillion mark before the end of the decade – an expansion likely to create staffing challenges for service providers.

Reskilling current employees is a tactic that IT service providers currently emphasize. A December 2023 report from Everest Group cited “learning and development” as a strategic priority for most service providers over the next 12 to 18 months. That focus comes amid a “tectonic shift” from hiring to developing talent internally, the report noted.

Read more in TechTargest

PodChats for FutureCIO: The Future of Custom Applications | In the News

For decades, custom applications were the norm, allowing organizations to create applications designed to meet the unique requirements of the business.

With the growing popularity of citizen developers using local or no-code platforms, is there value for custom applications? Ankit Gupta, Practice Director at Everest Group, spoke with PodChats for FutureCIO to shed light on the future of custom applications.

Check out the PodChat here in FutureCIO.

Mexico Serves as a New Base for Indian IT Businesses’ Operations Including CXM | In the News

Mexico has emerged as the new hotspot for customer experience management (CXM). TCS and Infosys have been present in Mexico for nearly a decade now. Recently, LTIMindtree opened a 100-seat facility.

Mexico’s benefits include geographical closeness and cultural compatibility with both the US and Canada. According to Everest Group, Mexico has a worldwide service talent pool of about 197,000 full-time equivalents. The personnel are proficient in English, Spanish, French, and Portuguese.

Read more in CIO News

Tech Boost? Several Us Federal Contracts up for Renewal in Next Two Quarters | In the News

Several large US federal deals from the likes of General Services Administration, US Cyber Command, Department of Energy, NASA, Federal Aviation Administration, and Department of Education are up for renewals over the next two quarters.

Everest Group CEO Peter Bendor-Samuel believes that the Indian firms have been making sustained investments in the Federal market, “The going is slow, and they face entrenched competition, a long selling cycle, and are less advantaged from a cost perspective than they are in other areas,” he said.

Read more in Economic Times

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