As CIOs continue to move their generative AI projects out of test and piloting and into wider adoption, they remain vexed about how to measure success and ensure their investments pay off.
A report by CalypsoAI and research firm Everest Group found that nearly three-quarters of enterprise leaders say a lack of clarity on success metrics was the top challenge CIOs face when adopting generative AI, followed by budget and cost concerns (68%), a fast-evolving tech landscape (64%), data security and privacy concerns (55%), and finally, a talent shortage (41%).