Category: In The News

Rethinking The Workforce – Building More Effective & Flexible Organizations | In the News

Talent Alpha is proud to present our first comprehensive Playbook about Rethinking the Workforce. Working with our strategic partners: Automation Anywhere, ING and Venture L by Matthew Mottola, with contributions from Carl Benedikt Frey, Everest Group, SSON and Pro Progressio – we took a deep dive into how businesses can rethink their workforce strategies in a time of extreme uncertainty.

Everest Group’s Eric Simonson is quoted in this playbook.

Read more and download the free playbook


Hey! What’s This IQ Bot Thingy? | In the News

Automation Anywhere’s IQ Bot and UIPath’s Document Understanding are software offerings that these companies are positioning as extensions to their base RPA solutions. These products are examples of a fairly crowded software space called Intelligent Document Processing (IDP). One of the research companies out there defines Intelligent Document Processing (IDP) as: any software product or solution that captures data from documents (e.g., email, text, pdf and scanned documents), categorizes, and extracts relevant data for further processing using AI technologies such as computer vision, OCR, Natural Language Processing (NLP), and machine learning. As it relates to process automation solutions, IDP software is definitely adjacent to RPA and BPA, since those technologies require structured data, but many of the inputs come in the form of semi-structured or maybe even unstructured documents. From a marketing standpoint, RPA vendors love their IDP software since it’s a way to bring AI into the mix, which certainly has a nice cachet. That said, IDP software has a very targeted set of use cases and should not be considered a general solution for automating all types of cognitive activities.

Here is a comparison of IDP software that was put out by the Everest Group ( One of the interesting things to note here is that Automation Anywhere has moved up to the Leaders in 2020 from sort of mid field in 2019. Also, what’s interesting is that neither UIPath, nor IBM’s Datacap show up here. I suppose, as with all of these research firms, not showing up in an assessment doesn’t necessarily mean they are not a player, it could simply be that they didn’t pay research company to be on their list. But who knows?

Read more in BP-3

US Retail Pains Will Impact Indian IT Companies | In the News

Indian IT firms are among those that will be adversely affected as the pandemic pummels the US retail sector. Some 14 American retailers including JC Penney, Neiman Marcus, J Crew and Aldo have filed for bankruptcy in the last four months. Many of them have contracts with TCS, Infosys, Cognizant, HCL and Wipro, and it’s likely those contracts will suffer.

Abhishek Singh, VP in IT advisory Everest Group, said infrastructure services and application maintenance may see flat to moderate growth, due to seasonal spike in demand as major retail events take place in the latter part of the year – fall, Thanksgiving, Christmas, New Year. Application development, he said, may witness de-growth as new development will be held back.

Read more in Economic Times

Cognizant CFO Signals Further Cost Cuts, Says TCS Good at Cost Management | in the News

IT services provider Cognizant will further streamline costs in its core legacy business, its chief financial officer has said.

“(Cognizant can) increase the offshore-onshore ratio – that is, they can have a larger proportion of their workforce in low-cost destinations such as India,” said Peter Bendor-Samuel, chief executive, Everest Group. “This is hard to do in the current environment where clients are often seeking to have more work delivered onshore”.

Read more in Economic Times

Cognizant Hints At Further ‘Cost Cutting’ Measures Due To Coronavirus; TCS Has Impressed Them | In the News

The IT multinational firm, Cognizant will further streamline costs in its core legacy business, Cognizant’s Chief Financial Officer (CFO), Karen McLoughlin has said.

Peter Bendor-Samuel, Chief Executive, Everest Group said, “(Cognizant can) increase the offshore-onshore ratio – that is, they can have a larger proportion of their workforce in low-cost destinations such as India. He also said, “This is hard to do in the current environment where clients are often seeking to have more work delivered onshore.”


Groceries Become a Staple for Several Non-food Startups in India Amid COVID-19 | In the News

“How quickly they could launch unrelated services at such a short time even when their people were working remotely is quite an achievement and speaks a lot about the technical prowess and vision of some of these firms,” said Yugal Joshi, vice-president of Texas-based consultancy Everest Group. “Just thinking about something and actually executing it is very different.”

Read more in Quartz

COVID-19 Impact: Is the IT/ITES Industry Bracing for Negative Growth in FY21? | In the News

The global IT/ITeS sector is starring at negative growth of 5 to 10 percent in FY21, probably for the first time, due to the impact of the COVID-19 outbreak. This will in turn hurt Indian IT/ITeS industry as well, according to analysts.

Chirajeet Sengupta, Partner, Everest Group, a consulting firm, said: “Our base case estimates point to a negative growth of 5 percent for calendar year FY21 globally. These are unprecedented times and a crisis of the nature and  magnitude of COVID-19 has never been witnessed by the industry.”

Read more Money Control

Analysing Forrester’s Cloud Focus: Why Hybrid and Multi-Cloud Are So Vital | In the News

I read with interest the recently published Forrester report on hybrid multi-cloud strategy and noted how not everything has gone or will go cloud. Having sat on the boards of several industry cloud bodies, been asked to keynote at many events, provide commentary and cloud social influence and write for a range of large global vendors, from this perspective you would expect me to be a cloud advocate; someone who would profess that cloud is better, faster, cheaper, more secure. Indeed, I have come across many a story where a salesperson offering a ‘cloud’ solution promises the panacea to all woes.

Digital transformation projects are often seen to correlate with everything cloud and yet due to this according to an Everest Group survey, 73% of enterprises failed to provide any business value whatsoever from their digital transformation efforts.

Read more in Cloud Tech

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