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In The News

Digital Opportunities from Indian Banks Ring Cash Registers for IT Cos | In the News

By | In The News

Indian IT services firms are seeing huge opportunities in the Indian banking space thanks to evolving regulatory challenges, growing footprint of fintech firms and more recently mergers between state-run banks.

Chirajeet Gupta, Partner, Everest Group, a consultancy firm, said, “Indian banks are sophisticated. So, their technology requirements are high.”

Read more in Money Control

Why Hail a Four Wheel Cab, When Two Wheels Do the Job? | In the News

By | In The News

Ride-hailing apps have changed how people travel in several parts of the world. Indeed for many city dwellers, it’s hard to imagine getting around without the freedom of hailing a cab with a few clicks on a smartphone. But this convenience has come at a cost.

Cabs aren’t a long term solution for a country like India, not only because of affordability but also from an economics and environment point of view,” Yugal Joshi, vice-president of Texas-based consulting firm Everest Group, told Quartz. Public transit options, like buses, are not much better because they add to congestion.

Read more in Quartz

Think Small Automate a Task, Think Big Automate Your Operations | In the News

By | In The News

The Robotic Process Automation (RPA) hype is drawing a lot of attention. One of the first questions I’m asked by those investigating RPA is, “what can I do to improve my chances of success?” While success looks different for each customer, thematically, customers seek improved productivity, strengthened compliance, increased workforce morale, enhanced data quality and reduced transaction costs.

“Expectations feed outcomes – if RPA is viewed as a series of disconnected technical projects, the separate implementers sacrifice opportunities,” says research firm, Everest Group. “They overlook potential to redesign processes to optimise RPA and to design its human workforce so it can best engage with its digital workforce. Carrying out their work in siloed groups, they cannot foresee or manage RPA’s organisational implications.”

Read more in ITProPortal

Kryon Reveals AI Booster with Microsoft Azure’s Cognitive Services Offering | In the News

By | In The News

It’s about end to end and intuition. The latest big announcement in RPA comes from Kryon, which has revealed AI Booster — a set of new artificial intelligence services based on Microsoft Azure’s Cognitive Services. The idea, says the company, is “to create a unified RPA and AI experience that delivers smarter end-to-end deployment and management through a single, intuitive platform.”

Kryon’s AI Booster “will allow business users to deploy and manage AI technology by simply dragging and dropping these elements right into personal process workflows without having to develop complicated AI applications.

Sarah Burnett, executive vice president & distinguished analyst at Everest Group, spoke to Information Age about the Kryon announcement.

Read more in Information Age

As Talent Acquisition Gets Harder, Employers Seek Third-Party Help | In the News

By | In The News

The talent supply-and-demand gap is so wide that organizations are outsourcing the recruitment process to bolster hiring, Everest Group said in a release. The recruitment process outsourcing (RPO) market has grown over the past four years, and it grew more than 20% in 2018, Everest’s 2019 Recruitment Process Outsourcing Annual Report found. The report showed that RPOs have expanded geographically and been adopted by large and small companies across industries.

Read more in HR Dive

10 Change Management Mistakes to Avoid | In the News

By | In The News

Organizations looking to navigate change, be warned: The odds of success aren’t good.

According to its June 2019 market report, Moving from Digital Readiness to Effectiveness, Everest Group Research found that most companies undertaking digital transformation initiatives fall short of their objectives, with 73 percent of enterprises failing to realized sustained returns.

“We still see organizations struggle with change, and that rate of failure has held steady for the past 15 years or so,” says Cecilia Edwards, an Everest Group partner who co-leads its IT and digital transformation practice.

After decades of tech-driven change, what gives?

Read more in CIO

As Talent Acquisition Gets Harder, Employers Seek Third-Party Help | In the News

By | In The News

The talent supply-and-demand gap is so wide that organizations are outsourcing the recruitment process to bolster hiring, Everest Group said in a release. The recruitment process outsourcing (RPO) market has grown over the past four years, and it grew more than 20% in 2018, Everest’s 2019 Recruitment Process Outsourcing Annual Report found. The report showed that RPOs have expanded geographically and been adopted by large and small companies across industries.

Read more in HRDive

Afternoon Coffee: ‘Modest’ Job Growth; Everest Sees Expanding RPO Market; Peloton Has Logistics Problem, Lessons | In the News

By | In The News

According to a recent Everest Group press release, the RPO market (recruitment process outsourcing) is “one of the fastest growing outsourcing segments today, with 20% growth in 2018 and consistent double-digit growth over the past four years. It reports Everest Group points to “a massive talent supply-and-demand gap in almost all major economies across the world” that is driving changes and high growth in enterprise utilization of RPO.

Read more in Spend Matters