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Blogs
Shared Services / Global Business Services Centers

Forewarned is Forearmed: What GBS Leaders Should Investigate Before Taking the Job | Blog

by Deborah Kops
Events

Global Services Market Update: Leveraging Providers for GIC Success | Webinar

On-Demand Webinar

1 hour

PEAK Matrix®
Global In-house Center (GIC) Setup Capabilities in India - Provider PEAK Matrix® Assessment 2024
Service Provider Industry Shared Services / Global Business Services Centers

Global In-house Center (GIC) Setup Capabilities in India – Provider PEAK Matrix® Assessment

by Udit Anand and 2 others
Blogs
Operational Platforms
Automation Shared Services / Global Business Services Centers

Change Management Platforms: Are We Still Just Rearranging Deck Chairs on the Titanic? | Blog

by Parul Trivedi and 1 other
Press Releases
Global Business Services GBS Leaders

Everest Group, in partnership with Sourcing Change, releases the 2024 Global Business Services (GBS) Rewards report, the only one of its kind in the industry

by StaffWriter
Market Insights™
IT Services Shared Services / Global Business Services Centers

IT-ADM Services Delivery from Poland – 2024 | Market Insights™

by Yash Agarwal and 2 others
Market Insights™
CX / Customer Experience Shared Services / Global Business Services Centers

CXM Services Delivery from Poland – 2024 | Market Insights™

by Yash Agarwal and 2 others
Roundtables

Assessing Talent Readiness for Next-generation Skills in GBS Organizations | Virtual Roundtable

Virtual Roundtable

1 hour 30 minutes

Blogs
Shared Services / Global Business Services Centers

No Exit | Blog

by Deborah Kops
Blogs
Shared Services / Global Business Services Centers

Managing the GBS Hybrid Resourcing Model – Break Free from Habit or Fall Behind | Blog

by Deborah Kops and 1 other