Thursday May 19, 7 a.m. CST, 8 a.m. EST, 1 PM BST, 5:30 PM IST
Possibly for the first time in history, enterprises are challenged not by the lack of technology, but by its overwhelming abundance. The critical imperative for enterprises is to stay ahead of the competition’s adoption curve in a manner that yields efficiency throughout the value chain – from back-office to customer engagement.
In Europe, an interesting picture is emerging where enterprises display a high degree of adoption maturity for digital technologies. However, this adoption is targeted across specific technology themes. To delve into the true nature of adoption, we conducted a survey with IT leaders in 100 European enterprises, and the results revealed a few surprises.
Join us for an insightful one-hour webinar in which Everest Group’s experts present a summary of our survey findings and analysis of the European digital landscape including:
Who should attend:
What you’ll learn:
Enterprises must adopt a new prism through which they view and evaluate digital services in order to realize the full value of their investments
European industry clusters display an acute digital investment orientation towards efficiency imperatives, with limited focus on growth
Vendor perceptions: IBM is a consistent European brand recall leader across key digital product/service segments when enterprises were asked to name the vendors that are likely to be most relevant to their digital strategy
Lack of budget, industry-specific compliance/regulatory issues, and security concerns top the list, but are still somewhat limited
Big data, IaaS, and security are expected to be top digital technology investment priorities in European enterprises. The top three investment priorities, big data, IaaS, and digital cybersecurity, are likely to be interlinked as companies establish enterprise data management functions.
Although Asia Pac maintains the majority share of new center setups, its share has declined as other regions, particularly Nearshore Europe, have grown
India and the Philippines lead global services market share
Asia Pacific dominates global services market share; nearshore Europe and Latin America / Caribbean are growing